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Casino verification: Lapalingo does not want to verify my address it is always rejected

Topic created on 11th Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,953
Senadd
Hello all,

As already described in the title I have problems with my Verification at Lapalingo I have won about 1 month ago 300€ and try since then unsuccessfully to verify my account ID went immediately but the address proof does not work I still have my old address because I recently moved and therefore I think it is rejected. I have now very often written an email but always get the same back that I have to upload documents... I have already sent bank statement, state letter and phone bill but everything was rejected.
Am slowly already really despairing so close to Christmas

This post has been translated automatically

Anonym

Senadd wrote on 12/11/2020 at 9:28 pm: Hello everyone,

As already described in the title I have problems with my Verification at Lapalingo I have won about 1 month ago 300€ and try since then unsuccessfully to verify my account ID went immediately but the address proof does not work I still have my old address because I recently moved and therefore I think it is rejected. I have now very often written an email but always get the same back that I have to upload documents... I have already sent bank statement, state letter and phone bill but everything was rejected.
Am slowly already really despairing so close to Christmas

i assume that they have seen the new address on your passport. send them your re-registration certificate from the registration office. then that should be clarified.

This post has been translated automatically

observer
Amateur
Senadd wrote on 12/11/2020 at 9:28 pm: Hello everyone,

As already described in the title I have problems with my Verification at Lapalingo I have won about 1 month ago 300€ and try since then unsuccessfully to verify my account ID went immediately but the address proof does not work I still have my old address because I recently moved and therefore I think it is rejected. I have now very often written an email but always get the same back that I have to upload documents... I have already sent bank statement, state letter and phone bill but everything was rejected.
Am slowly already really despairing so close to Christmas

... for quite some time they want all kinds of evidence to "secure". Here all too often to read... hold already times the family tree for the case of the cases ready! * Irony off*

This post has been translated automatically

Pklisa
Amateur
I am so sick of it all, just Lapalingo... Lord Lucky
The f**k us all but now only, when I see the RTP of the games, then turns my stomach, that still call games??? And flaunt with Bonuses or free spins and hot games or VIP status with max payout 100 we have already been reduced to a minimum, because of 300 they make themselves in the pants, they have skimmed billions, now Germany makes the door for all the fraud.
The 1000 are too little for them in the month....

This post has been translated automatically

Falko
Icon
Yes, with a maximum of 1,000 per month, the casinos lose a lot of money and you get to feel that even as a small depositor that their sales have collapsed. One can only hope that the adjustment period for baking smaller rolls does not last so long.

This post has been translated automatically

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