Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: KYC verification without withdrawal request

Topic created on 09th Mar. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,669
Anonym

KYC verification without withdrawal request

9th Mar. 2021, at 07:35 am CET#1
0 Likes

Nobody has liked this post so far
Hello together,

i am new here, and need support.
Had signed up at the end of last an online casino of the SUPR-Play group (Malta) and always deposited 3-digit amounts. Calculated on the month, it was actually always 4-digit. Then came two larger wins (1x 5.6K, 1x 4K), which I got paid to the bank account after complicated verification. After the wins, a series of deposits followed, but no more wins at all, so I decided not to play at this Provider anymore. Account balance was also 0 and in the end, despite 10K win, I left with a minus.

So far so good

Now I received a few days ago a KYC (Know your Customer Mail), in which I should prove my income incl. bank statement

At about the same time, however, I had already blocked the account with the support, because I no longer want to play there. Payouts are also not pending.

Now my question: Do I still have to complete this KYC Verification, or not? Frankly, I don't really want to share such confidential data. Besides, I had locked the account anyway

What can happen if I don't respond to the KYC email?

Thank you for your help!
Many greetings

This post has been translated automatically

upola
Legend

KYC verification without withdrawal request

9th Mar. 2021, at 08:31 am CET#2
1 Like

Liked this post: Anonym
Nothing happens at all.

This post has been translated automatically

Hidaruma
Top Member

KYC verification without withdrawal request

9th Mar. 2021, at 08:48 am CET#3
0 Likes

Nobody has liked this post so far
Why should anything happen there?

This post has been translated automatically

Anonym

KYC verification without withdrawal request

9th Mar. 2021, at 09:39 am CET#4
0 Likes

Nobody has liked this post so far
upola wrote on 09/03/2021 at 08:31: Nothing happens.

Ok, not that the OC then thinks: He does not want to verify because the money comes from unfair means (it does not). And then accordingly reports something to the authority? I have no experience here, hence the perhaps strange questions

So I don't need to send any documents here, if the matter is actually closed?

Thank you!

This post has been translated automatically

upola
Legend

KYC verification without withdrawal request

9th Mar. 2021, at 09:41 am CET#5
0 Likes

Nobody has liked this post so far
Right, you must do nothing more.
If you have a payout, however, you should do it, otherwise there is no money.

This post has been translated automatically

Anonym

KYC verification without withdrawal request

9th Mar. 2021, at 10:10 am CET#6
0 Likes

Nobody has liked this post so far
Hidaruma wrote on 09/03/2021 at 08:48: Why would anything happen?

I had read that a player had his ban account suspended (also related to KYC, possibly a different context).
That's why the odd questions, not that there is a "legal obligation" here to provide this evidence, regardless of payout or not.

This post has been translated automatically

Kleinkariert
Expert

KYC verification without withdrawal request

9th Mar. 2021, at 11:10 am CET#7
0 Likes

Nobody has liked this post so far
sk3eter wrote on 09/03/2021 at 10:10 AM
I had read that a player had his ban account suspended (also related to KYC, possibly a different context).
That's why the odd questions, not that there is a "legal obligation" here to provide this evidence, regardless of payout or not.

Where did you read that? They currently can't legally demand anything at all since currently despite transition rule the game is illegal.

Reject the Verification with the reference that you have already closed your account. Such a request from the casino must be well justified.

The chance that you will lose your bank account is close to zero, and if you do lose it, it is not because you did not make the request, but because your bank suspects money laundering based on the deposits and withdrawals. And the case is very rare, but does happen per region.

In short, nothing will happen to you.

This post has been translated automatically

Falke
Expert

KYC verification without withdrawal request

9th Mar. 2021, at 03:50 pm CET#8
0 Likes

Nobody has liked this post so far
Do nothing at all and put the entire casino group on your personal Blacklist

Casinos that demand such sensitive data should be boycotted.

I still get regular SMS from some casinos where I have never registered. Some casino has passed on my data.

What do you think the casinos do with even more valuable and personal data?

This post has been translated automatically

garfield68
Elite

KYC verification without withdrawal request

9th Mar. 2021, at 09:09 pm CET#9
0 Likes

Nobody has liked this post so far
you can simply ignore I think, since you have no more money above and there anyway no longer want to play

This post has been translated automatically

Krabbenburger
Experienced

KYC verification without withdrawal request

9th Mar. 2021, at 10:05 pm CET#10
0 Likes

Nobody has liked this post so far
As the others have already written :
Just ignore ! You do not need to worry.

This post has been translated automatically

Hot Topics17th Nov. 2024 at 10:28 pm CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately