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Casino verification: Kassu Casino Verification & Initial Cash Out - Duration

Topic created on 25th Mar. 2020 | Page: 1 of 3 | Answers: 20 | Views: 6,628
Popi2099
Amateur

Kassu Casino Verification & Initial Cash Out - Duration

25th Mar. 2020, at 04:38 pm CET#1
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Hello has anyone experience with Kassucasino how long does it take until you are verified and the first payout is out?
I got two days ago an email with a 100%Bonusscode and have deposited 100€ via Netteller had 4000€wager I had Rieeesen luck at Güni I have landed in Basegame a hit about 3100€ at 3.80€ stake at the moment have 2250€ in payout which has not yet been processed and a balance of about 3200€ on casino account.
I have no bonus conditions verlezt max bet 5€ not überschriten now I'm curious how long it takes and when they send me an email and require documents and so on. At my stam casino payout goes within minutes.
Thanks in advance for advice and tips

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ruhrpott
Expert

Kassu Casino Verification & Initial Cash Out - Duration

25th Mar. 2020, at 04:47 pm CET#2
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Regarding your questions: Verification takes up to 3 days. A withdrawal as well. The casino group is really not fast, unfortunately. And as a rule, they always exhaust the deadline almost completely. This is also the reason why I no longer play at any casino of this group.
But something else: Are you sure that you were allowed to accept a bonus when depositing with Neteller? As far as I know, because that's how it used to be, Skrill and Neteller are excluded from Bonuses

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Popi2099
Amateur

Kassu Casino Verification & Initial Cash Out - Duration

25th Mar. 2020, at 07:49 pm CET#3
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ruhrpott wrote on 25.03.2020 at 16:47: Regarding your questions: Verification takes up to 3 days. A payout as well. DIe casino group is really not fast, unfortunately. And as a rule, they always exhaust the deadline almost completely. This is also the reason why I no longer play at any casino of this group.
But something else: Are you sure that you were allowed to accept a bonus when depositing with Neteller? As far as I know, because that's how it used to be, Skrill and Neteller are excluded from bonuses.

Hello ruhrpott thank you for your answer so I just clicked on my email denn I vom Kassu bekomen have and the Bonus Code was automatically in it as well as my Netteller because I have there par times deposited with Paysafecard and netteller if that is as you say then that should not work but I have deposited 100€ and 100€ bonuss get.
let's wait and see I just read something that the Welcome bonus is not available with ewallets .
Best thanks and best regards

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Caro
Expert

Kassu Casino Verification & Initial Cash Out - Duration

25th Mar. 2020, at 08:07 pm CET#4
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Hi Popi2099, if you haven't heard back from Kassu in a day or two, please contact me briefly via Communicator. Then I ask gladly times for you love greetings Caro

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Popi2099
Amateur

Kassu Casino Verification & Initial Cash Out - Duration

25th Mar. 2020, at 08:44 pm CET#5
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Caro wrote on 25/03/2020 at 20:07: Hi Popi2099, if you have not heard back from Kassu in a day or two, please contact me briefly via Communicator. Then I ask gladly times for you love greetings Caro

Hello Caro many thanks I will do that 😀

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Popi2099
Amateur

Kassu Casino Verification & Initial Cash Out - Duration

31st Mar. 2020, at 08:41 am CEST#6
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Update documents are since Thursday because 26 March hogeladen seidem par times in chat nahgefragt what's going on I'm just comforted with sorry can take up to 72 std since my english is not the best I hake there also not long rum let's see how much time they take

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danny005
Elite

Kassu Casino Verification & Initial Cash Out - Duration

31st Mar. 2020, at 05:01 pm CEST#7
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Takes me at Pelaa (like Kassu also belongs to the Genesis Global Ltd group) unfortunately also much too long. Proof of identity and address has now been confirmed, but not the bank account, although the document was otherwise accepted at every other online casino so far. Have now uploaded an additional screenshot from online banking and am curious when they will finally be verified.

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Popi2099
Amateur

Kassu Casino Verification & Initial Cash Out - Duration

31st Mar. 2020, at 06:35 pm CEST#8
1 Like

Liked this post: Avatar von Caro Caro
Update
My account has just been successfully verified
Big thanks to Caro umd the whole Gj team they take care here touching our small and big problems

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ka3ttt
Rookie

Kassu Casino Verification & Initial Cash Out - Duration

1st Apr. 2020, at 09:34 pm CEST#9
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Genesis Global Ltd Group- my accounts have been waiting for 6 months to be audited by the security team. Contact zero, except Caro gets some info once in a while.

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ka3ttt
Rookie

Kassu Casino Verification & Initial Cash Out - Duration

1st Apr. 2020, at 09:48 pm CEST#10
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Hands off the entire group.

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