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Casino verification: Jackpot pirates, simply verification harassment... (Page 2)

Topic created on 03rd Jul. 2023 | Page: 2 of 4 | Answers: 33 | Views: 4,986
RiverSong
Legend

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 06:59 pm CEST#11
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Langhans wrote on 03.07.2023 at 18:52: That this is not a smart move by the pirates in several respects is absolutely correct. By the way...I definitely included the passport photos in my considerations, but did not think they were relevant to the calculation. Reason: the costs for it would result today and also in two years equally Possibly they would be in two years even higher... in any case certainly not lower.

aaahhh schlaubihans thinks of everything, nevertheless it would be now a cost factor (2 years too early) which would come off the payout and therefore would have to be included in the current loss calculation? yes or yes?

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Langhans_innen
Expert

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 07:08 pm CEST#12
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Liked this post: Avatar von RiverSong RiverSong
RiverSong wrote on 03.07.2023 at 18:59:
aaahhh schlaubihans thinks of everything, nevertheless it would be now a cost factor (2 years too early) that would come off the payout yes and therefore would have to be included in the current loss calculation? yes or yes?

Now with einfließen already, but the whole thing is only a snapshot and in the medium term I would book relevant off the cuff now only the missing interest income on the 7€ for two years + the interest loss for the sum in connection with the passport pictures, which would have to be considered

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Hanshanshans
Elite

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 07:16 pm CEST#13
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Now I'm already looking forward to a windfall in two years. Let's see what they come up with until then. Since fingerprints are now stored on the passport, belongs with security soon something like here to ner complete Veri. Now not even just limited to the pirates and Co

Hanshanshans


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Anonym

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 08:07 pm CEST#14
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hustlehoff wrote on 03.07.2023 at 17:26: You can get a temporary ID card for 10 euros ^^

No, then he also has to apply for a new one, because he can't get a temporary one if he has a valid document

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Saphira
Expert

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 10:42 pm CEST#15
4 Likes
A fair compromise would have been absolutely appropriate here. They let you play with the document that was defective for them the whole time, so they should have at least made this withdrawal before shutting down the account. I'm sure almost every other casino would have done the same. If only for the reputation alone. It wouldn't have hurt them. But what a lousy picture this petty and unfair behavior gives off?! Is that supposed to build trust? Since one has but already no more desire to deposit.

But the store is also getting on my nerves, especially the euphoric tone in the mails. They sound as if they would be a total enrichment for your life. Then the constant pirate reference ... "Arrr, pirate, sail away and grab the 5 free spins, arrr ..." or something like that. And when you move, you lose months of your life because of the pauses. It has nothing to do with fun anymore and I don't think anyone has ever managed to implement something bigger. I think anyway, the turnover conditions should be adapted to the compulsory pauses in the regulated casinos and lowered accordingly.

Also, the site is constantly crapping. They would have been better called "Kackpotpiraten" anyway.

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Hanshanshans
Elite

Jackpot pirates, simply verification harassment...

3rd Jul. 2023, at 11:37 pm CEST#16
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Saphira wrote on 03/07/2023 at 22:42:
Also, the site keeps pooping. They would have been better off calling themselves "poop pirates" anyway.

What a pun 👍😂

Technically really not very stable the whole. But even there you like to turn a blind eye, if you assume that you can lean back and relax with a possible win...

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gamble1
Icon

Jackpot pirates, simply verification harassment...

4th Jul. 2023, at 12:40 am CEST#17
3 Likes

Liked this post: Avatar von Hanshanshans Hanshanshans, Avatar von Harald_B Harald_B, Avatar von Saphira Saphira
Hanshanshans wrote on 03.07.2023 at 15:12: Must blow off some steam...
Last week 50 euros deposited with the pirates. A bit gedaddelt, then no longer want to press manually and at 57 euros decided to pay out again.
Two days later the withdrawal was canceled because...
my ID card, which was verified in August 2022 and accepted at that time, was damaged. Hmmm....
Why, is the damage irrelevant for a Verification, with a payout this then plays a role? This makes no, but really no sense at all.
I was allowed to Deposit with the damaged document. Did I play in a casino with a German license without valid verification? Am I allowed to do that at all? Did the pirates do a sloppy job with the verification?
Admittedly, there really is a small tear in the ID card, with the appropriate magnification. There's probably a guy like that who spends all day looking for damage to documents and is thrilled when another one is discovered.
Of course I sent an email to the pirates. Hereupon I received a first, little meaningful standard answer. Live Chat is not available or exclusively occupied by a chatbot.
I got another email. Here it says:
"We verified your account in August 2022 with a damaged ID card.
Unfortunately, due to a new policy, we cannot approve your withdrawal. We are required to only approve valid and intact documents when approving withdrawals. We apologize for the inconvenience..."

So-so, new policy. Possibly, but why am I not made aware of it the moment this policy affects me, so that I can then renew my verification if necessary before I am "allowed" to deposit?
As a "solution" I was told I could re-verify myself, with a passport (I don't have), or with a new ID... of course, to pay out 57 euros, I apply for a new ID for 35 euros plus the cost of photos. The old one was and is accepted everywhere.
By the way, all documents still have the status "approved" in the profile.

not having 57 euros is of course not a big drama, here the principle is simply not right at all.
If regulations are already necessary and accepted by the player, one can demand that it is paid out without any hanky-panky and arbitrariness.

State of affairs, account is virtually shut down. I can not deposit, what for? Paying out is not possible anyway. Playing is also not possible without verification. So I can't gamble away my credit, or try to make more out of it, that maybe (grudgingly) a new ID card would be worthwhile.
That means I can be "happy" about 57 euros in two years, then I need a new ID card anyway.

I am served, JackpotPirates, never again.
Anyone ne similar experience made?

It's just a joke and exactly the same as when a MGA casino again wants a photo on the head including street sign or the bank statements of a brother or parents !


With no bank in the EU area and with no financial service Provider you need such a shit but with casinos already ? Exactly so it is also here no store that sells you tobacco or booze no not even the police would make you because of a small tear in the ID even draw attention to it but a gambling house may not take this ?

Dude with us if I have it still correctly in the head even someone with expired ID at Oasis queried everything no problem could in the hall but a tear prevents your payout ? Sorry but if I read something like that again I'm on 180 so a stupid sche***

I mean you would have now a totally broken card where you can no longer see anything could understand it but so ...... no longer normal it's just a joke and you can only hope there has once again a casino employee misinformed because if there really is such a policy where it is about such small damages I'm really worried about the people who have nothing better to do than to decide such nonsense

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Caro
Expert

Jackpot pirates, simply verification harassment...

4th Jul. 2023, at 08:17 am CEST#18
1 Like

Liked this post: Avatar von Hanshanshans Hanshanshans
I received information yesterday that damaged badges will no longer be accepted. The default comes from their compliance department. Whether an exception can be made, I dare to doubt

@Stromberg: The cost can be avoided with a quick login : Just log in every 11 months to avoid being classified as inactive. About this one is informed 30 days before by email. The gambling houses simply want to avoid deadbeats. JackpotPiraten is not the only Provider that charges an "inactivity fee".

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Begbie
Elite

Jackpot pirates, simply verification harassment...

4th Jul. 2023, at 09:16 am CEST#19
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gamble1 wrote on 04.07.2023 at 00:40:
It's just a joke and exactly the same as when a MGA casino once again wants a photo on the head including a street sign or the bank statements of a brother or parents !


With no bank in the EU area and with no financial service Provider you need such a shit but with casinos already ? Exactly so it is also here no store that sells you tobacco or booze no not even the police would make you because of a small tear in the ID even draw attention to it but a gambling house may not take this ?

Dude with us if I have it still correctly in the head even someone with expired ID at Oasis queried everything no problem could in the hall but a tear prevents your payout ? Sorry but when I read something like that again I'm on 180 so a stupid sche***

I mean you would have now a totally broken card where you can no longer see anything could understand it but so ...... no longer normal it's just a joke and you can only hope there has once again a casino employee misinformed because if there really is such a policy where it is about such small damages I'm really worried about the people who have nothing better to do than to decide such nonsense


I have a small crack in the license and the race control was not amused at a control. The even started with the fact that the rag would actually be invalid and I would be on the road without a valid driver's license. Gave ne verbal warning.

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RebellYell
Top Member

Jackpot pirates, simply verification harassment...

4th Jul. 2023, at 09:53 am CEST#20
1 Like

Liked this post: Avatar von Saphira Saphira
Actually, I have always consoled myself with the fact that there are at least no harassments in the Verification at the casinos with German licenses (poor RTP, few games, 5 sec rule, etc.). So you can deceive yourself.

Now the monkey business starts here too

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