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Casino verification: Incorrect date of birth noticed after verification

Topic created on 13th Jul. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,177
Escalar
Hello dear GambleJoe Community
i have the following issue after sending my documents for verification.

I received this e-mail with the following content:

" We have noticed during your Verification that your date of birth in the player account does not match the date of birth in the documents sent to you
We would appreciate a reasonable explanation in this regard."
-----
well it's true I entered the date of birth incorrectly when I created the account, unfortunately I only noticed this after I wanted to make a withdrawal.
Now how can I explain / straighten myself for this mistake ?
I would appreciate any advice.

This post has been translated automatically

Wetti1
Expert
Quite honestly say that you mistyped.Im emergency machtste then nen Selfi + passport in hand
Unless you are in reality under 18 and wanted to cheat.that would be bad

This post has been translated automatically

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