Incorrect date of birth noticed after verification
13th Jul. 2020, at 11:22 am CEST#1
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Hello dear GambleJoe Community
i have the following issue after sending my documents for verification.
I received this e-mail with the following content:
" We have noticed during your Verification that your date of birth in the player account does not match the date of birth in the documents sent to you
We would appreciate a reasonable explanation in this regard."
-----
well it's true I entered the date of birth incorrectly when I created the account, unfortunately I only noticed this after I wanted to make a withdrawal.
Now how can I explain / straighten myself for this mistake ?
I would appreciate any advice.
Quite honestly say that you mistyped.Im emergency machtste then nen Selfi + passport in hand
Unless you are in reality under 18 and wanted to cheat.that would be bad
Incorrect date of birth noticed after verification
Nobody has liked this post so far
i have the following issue after sending my documents for verification.
I received this e-mail with the following content:
" We have noticed during your Verification that your date of birth in the player account does not match the date of birth in the documents sent to you
We would appreciate a reasonable explanation in this regard."
-----
well it's true I entered the date of birth incorrectly when I created the account, unfortunately I only noticed this after I wanted to make a withdrawal.
Now how can I explain / straighten myself for this mistake ?
I would appreciate any advice.
This post has been translated automatically
Incorrect date of birth noticed after verification
Liked this post: Escalar
Unless you are in reality under 18 and wanted to cheat.that would be bad
This post has been translated automatically