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Casino verification: ID Electricity bill verifiable?

Topic created on 05th Jul. 2021 | Page: 1 of 2 | Answers: 11 | Views: 2,854
Opa60
Hello,
Moved and have not changed address at online-casino.
Want to pay out and should present a utility bill. But it already has the new address.
How do I get out of the number?
Is the electricity bill at all verifiable, I could yes
all possible print out yourself!

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Anonym
Opa60 wrote on 05/07/2021 at 00:53: Hello,
Moved and have not changed address at online-casino.
Want to pay out and should present a utility bill. But it already has the new address.
How do I get out of the number?
Is the electricity bill at all verifiable, I could yes
all possible print out yourself!

Hello and welcome to the forum.
The casino needs a proof of your address. This can also be a phone bill (not a cell phone) or a bill from your household insurance.
That the casino explicitly asks for the electricity bill, I have not yet experienced and I think times they do not necessarily mean this bill.

On the other hand, it would be interesting to know why you do not simply give your new address. You can say that you forgot to give it after your move

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Opa60
Correct, the casino has listed several ways to verify the address. That is not the point.
I also have no problem to declare the move, or to explain that I have forgotten the information.
I have won a high 5-digit amount and I am afraid that the casino will use this as a reason to block the account and refuse the payout.

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gamble1
Icon
Opa60 wrote on 05.07.2021 at 11:48: Correct, the casino has listed several ways to verify the address. That's not the issue either.
I also have no problem stating the move, or explaining that I forgot to state it.
I have won a high 5-digit amount and I am afraid that the casino will use this as a reason to block the account and refuse the payout.

So from my own experience you get when moving an ID card which is usually pasted over by the city with the new data

Then simply submit the new data to the casino, best to pack the relocation story and everything is good would be new to me that they can therefore deny you the payment

Enclose old + new evidence + the story then everything will be fine

Edit : Which casino is it then ?

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Opa60
So, just as I thought:
my documents have allegedly not arrived( Again a few days payment prevented / provided with the documents is all right )
But there they will surely come up with something!
Maybe a kink in the electricity bill bothers them.
By the way, I can only pay out 1000/day or 20000/month. So I will have to collect my money for several months
have to.
by the way, I play at DUBLINBET

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Tonkabohne
Top Member
TheJoker wrote on 05.07.2021 at 09:28
Hello and welcome to the forum.
The casino needs from you a proof of your address. This can also be a phone bill (not a cell phone) or a bill from your household insurance.
That the casino explicitly asks for the electricity bill, I have not yet experienced and I think times they do not necessarily mean this bill.

On the other hand, it would be interesting to know why you do not simply give your new address. You can say that you forgot to give it after your move.

but not older than 3 months

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upola
Legend
This is a Curacao casino, questionable if you will get your money at all.
I think rather not.
But maybe it is one of a few good Curacao casinos.... I wish you good luck.

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moody
Experienced
I used to play Dublinbet a lot. Money has always come. Did not know that it is a Curaçao Bude......

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Opa60
update
documents sent via email.
within 15 min. !!!!!! came answer : all verified!
do they read here and are afraid if their name is mentioned ?

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upola
Legend
Then I keep my fingers crossed that you get your money.
Believe me, they don't care if their name is mentioned here or not.

This post has been translated automatically

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