Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Gambola Casino Cash Out Problems

Topic created on 12th Mar. 2021 | Page: 1 of 2 | Answers: 11 | Views: 3,968
DodoHL

Gambola Casino Cash Out Problems

12th Mar. 2021, at 05:20 pm CET#1
0 Likes

Nobody has liked this post so far
Hello all,

I write here the first time a topic. Hope that I classify this correctly here.

I signed up about a week ago at Gambola Casino, because it had good reviews here. I like the casino from the presentation very well and had no problems.

I have verified me as the very first because I have already made bad experiences with other casinos.

The upload of the documents has worked great. 2 days later, all documents were confirmed except for the address verification.
After chatting with support, I sent a new document which was then also confirmed to me by email.

On the validation page there was a patch that said Verified!

Then today I wanted to withdraw a win of 250 euros. The casino is supposed to process withdrawals quickly according to reviews.

Since nothing has happened I contacted the support via chat. The nice lady Hanna told me that Trustly had found another name under my account number and I should send an account statement on which both names are evident.

The account is only in my name and the proof you have already got, through my account statement.

Now I wonder how they come to a second name? My wife has a power of attorney but is not registered as account holder.

My wife has no account at Gambola only me. She plays in another casino and pays from my account. There were no problems, because power of attorney and all documents were presented.

The question is Trustly stores payment data and gives it to casinos?

Anyway, I don't understand why they don't want to pay out now. They want to contact trustly and clarify the whole thing for me. I am curious...

Oh the Verified patch on the validation page has disappeared since the chat. I find the whole thing very strange. Seems dubious to me

Has anyone had similar experiences?

The post has become longer than expected. But detailed.

Kind regards
Daniel

This post has been translated automatically

gamble1
Icon

Gambola Casino Cash Out Problems

12th Mar. 2021, at 07:53 pm CET#2
0 Likes

Nobody has liked this post so far
DodoHL wrote on 12/03/2021 at 17:20: Hello everyone,

I compose here the first time a topic. I hope that I can classify this correctly.

I signed up about a week ago at Gambola Casino, because it had good reviews here. I like the casino from the presentation very well and had no problems.

I have verified me as the very first because I have already made bad experiences with other casinos.

The upload of the documents has worked great. 2 days later, all documents were confirmed except for the address verification.
After chatting with support, I sent a new document which was then also confirmed to me by email.

On the validation page there was a patch that said Verified!

Then today I wanted to withdraw a win of 250 euros. The casino is supposed to process withdrawals quickly according to reviews.

Since nothing has happened I contacted the support via chat. The nice lady Hanna told me that Trustly had found another name under my account number and I should send an account statement on which both names are evident.

The account is only in my name and the proof you have already got, through my account statement.

Now I wonder how they come to a second name? My wife has a power of attorney but is not registered as account holder.

My wife has no account at Gambola only me. She plays in another casino and pays from my account. There were no problems, because power of attorney and all documents were presented.

The question is Trustly stores payment data and gives it to casinos?

Anyway, I don't understand why they don't want to pay out now. They want to contact trustly and clarify the whole thing for me. I am curious...

Oh the Verified patch on the validation page has disappeared since the chat. I find the whole thing very strange. Seems dubious to me

Has anyone had similar experiences?

The post has become longer than expected. But detailed.

Kind regards
Daniel

I can already imagine that Trustly stores the account data, I think they have too

If then of course your wife pays out to the account with your name and you in another casino with yours there may be confusion but everything should be ok if power of attorney etc.. goes in order

This post has been translated automatically

tEquilA
Amateur

Gambola Casino Cash Out Problems

13th Mar. 2021, at 01:12 am CET#3
0 Likes

Nobody has liked this post so far
HDhe question is does Trustly store payment data and share it with casinos?


Of course it does. If anonymous money would be transferred back and forth, both Trustly and the casino would be f**ked in no time because of suspicion of money laundering.

In addition, in the event of a problem, if a payment goes wrong and the money disappears into nirvana, it must be possible to clarify who how what when where.

This post has been translated automatically

gamble1
Icon

Gambola Casino Cash Out Problems

13th Mar. 2021, at 05:34 am CET#4
0 Likes

Nobody has liked this post so far
Have now also made over € 1,000 from € 25 at Gambola

Am also completely verified according to profile and have so far deposited there about 200 €

Do you think the numbers out or tend to make more problems ?

Do they also pay out on weekends?

This post has been translated automatically

Pneumatic
Top Member

Gambola Casino Cash Out Problems

13th Mar. 2021, at 06:08 am CET#5
0 Likes

Nobody has liked this post so far
gamble1 wrote on 13.03.2021 at 05:34: Have now also made over € 1,000 from € 25 at Gambola

Am also fully verified according to profile and have deposited about 200 € there so far

Do you think the numbers out or tend to make more problems ?

Do they also pay out on weekends?

Hey,

Been playing there for over 1 year. So far all payout received, even 4 digit ranges. Is one verified gehts actually without problems. I think, if you have used Trustly, that your money should be there by noon 🙌🏻

This post has been translated automatically

gamble1
Icon

Gambola Casino Cash Out Problems

13th Mar. 2021, at 06:20 am CET#6
1 Like

Liked this post: Avatar von garfield68 garfield68
Pneumatic wrote on 03/13/2021 at 06:08 AM
Hey,

Been playing there for over 1 year. So far all payouts received, even 4 digit ranges. If you are verified you can play without any problems. I think if you have used Trustly that your money should be there by noon 🙌🏻

Hey thank you for the answer

Just looked money is already there

This post has been translated automatically

tEquilA
Amateur

Gambola Casino Cash Out Problems

13th Mar. 2021, at 10:32 am CET#7
0 Likes

Nobody has liked this post so far
gamble1 wrote on 13.03.2021 at 05:34: Have now also made over € 1,000 from € 25 at Gambola

Am also fully verified according to profile and have deposited about 200 € there so far

Do you think the numbers out or tend to make more problems ?

Do they also pay out on weekends?

Pay out even Sunday night at 2 sometimes. In any case within a few hours.

This post has been translated automatically

gamble1
Icon

Gambola Casino Cash Out Problems

13th Mar. 2021, at 02:11 pm CET#8
0 Likes

Nobody has liked this post so far
tEquilA wrote on 03/13/2021 at 10:32 AM
Numbers even Sunday night at 2 off sometimes. Definitely within a few hours.

Was also really surprised hope times it remains so that was really the hammer yesterday 6 hours long I could not lose as well as no matter which game

If then the money also comes so quickly mega

This post has been translated automatically

notAnumbR
Rookie

Gambola Casino Cash Out Problems

13th Mar. 2021, at 04:56 pm CET#9
0 Likes

Nobody has liked this post so far
Meal, so I have verified yesterday and deposited via skrill. today the first Deposit backbekommen and paid out. no 5min hats dauerts. top 1a

This post has been translated automatically

LocoSagi
Rookie

Gambola Casino Cash Out Problems

14th Mar. 2021, at 02:31 am CET#10
0 Likes

Nobody has liked this post so far
If I missed it somewhere sorry... but, the "you get your money back" bonus ... When do you get it back? Can I wait longer or how does it work, it is vague when it is on the account again... Thanks for the help - Greets

This post has been translated automatically

Hot Topics5th Nov. 2024 at 06:48 am CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately