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Casino verification: Elcarado: Proof of address not accepted

Topic created on 27th Jul. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,384
genrix
Top Member

Elcarado: Proof of address not accepted

27th Jul. 2020, at 11:00 am CEST#1
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Hello all,
at Elcarado I was asked to bring proof of address.

Like some other sites, I took my pay stub, censored my employer and the amounts and uploaded.

Now comes the following feedback:

Dear customer, the uploaded document is too much censored. Please upload another proof of address.

Livechat:
Please the text must be readable, only the amounts may be blacked out.


I have otherwise neither gas or electricity bill, no cell phone bill. There is no address on my bank statement, so also not possible.


What can I do? Am I really obliged to disclose my employer? I don't think that's possible at all.


Greetings
genrix

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genrix
Top Member

Elcarado: Proof of address not accepted

27th Jul. 2020, at 11:02 am CEST#2
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Oh yes: My identity card is not accepted despite complete address!

This post has been translated automatically

bruffl
Expert

Elcarado: Proof of address not accepted

27th Jul. 2020, at 02:18 pm CEST#3
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It's stupid, of course you can't use your pay slip to see what they'll deduct...
Don't you have a bill from Amazon, a yearly bill from the public utility company, or a bill from your internet Provider?

This post has been translated automatically

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