Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Do you want bank statements for the last three months?

Topic created on 25th Oct. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,895
RealShrimp
Visitor

Hi,


I deposited twice in the last few days about € 15 and won over € 750. Newly registered and no bonus claimed. now I wanted to cash out but verification... Have now ID Card, receipts of deposits, GMX invoice submitted. But support says this is not enough to confirm my address. Now I have to submit account statements of the last three months completely (to confirm my address) this I now find a bit too much information... Actually, I would have liked to continue playing there. and probably it would have been, as always For the casino very lucrative. So of course no more. Do you think I get my money still... Have maybe still the possibility to get my electricity bill but probably this will not be enough for you... there is my wife's name on it..because of tax... would be grateful for an assessment of you... best regards

This post has been translated automatically

derzweifel
Experienced
I think they mean that you should submit a bank statement that is not older than 3 months. On this statement you can black out the information you don't need (booking, account balance) - the main thing is that your name and address are visible

Greetings

This post has been translated automatically

RealShrimp
Visitor
derzweifel wrote on 26.10.2020 at 00:10: I think they mean that you should submit a bank statement that is not older than 3 months. On this you can black out the information you don't need (booking, account balance) - the main thing is that name and address are visible

Greetings

Hmm, I have misunderstood the... On my question in this regard came only again a reference... thank you @der doubt I will try...

This post has been translated automatically

Balinsky
Visitor
Hi,

has your account been verified yet? I have the same problem with the verification. They request a lot of documents and keep coming up with new requests and accusations

i am in despair...

This post has been translated automatically

Hot Topics19th Dec. 2024 at 04:44 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately