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Casino verification: Casumo Verification / Reactivation of my account

Topic created on 09th Jul. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,022
Anonym

Casumo Verification / Reactivation of my account

9th Jul. 2020, at 02:16 pm CEST#1
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Hello all,

i wanted to log in to Casumo after a long break. However, then came directly the message that the account is paused because of new guidelines.

Is also absolutely understandable and in order. So I sent my ID, proof of address and my salary statement to the support on 29 June 2020

I was told that the relevant department will look into the matter. I like the casino, have been a customer for a long time and have never had any problems!

However, I'm just now waiting over a week without a response. Can anyone help me? Is the waiting time normal? Does anyone share my problem?

Best regards!

This post has been translated automatically

Kleinkariert
Expert

Casumo Verification / Reactivation of my account

10th Jul. 2020, at 01:41 am CEST#2
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This takes different lengths of time depending on the casino. More than wait you can not do, can ask every few days and if they do not want to look for another casino.

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