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Casino verification: Casumo Verification (lasts)

Topic created on 24th Sep. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,049
FelixSh26

Casumo Verification (lasts)

24th Sep. 2020, at 12:57 pm CEST#1
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Afternoon,

I have a problem
I played at Casumo on Monday 21/09/2020, deposited about 2000€ and won at the end 5432€ and requested this directly on Monday for withdrawal.

Until Wednesday (23.09.20) nothing happened, Wednesday I was then asked to verify my account, which I have actually done before.
Ok, I uploaded ID, and letter from the bank and letter from the health Insurance, as requested or was it uploaded from livechat.
My credit card was verified, with which I always deposit.

Now I'm waiting and nothing happens and the livechat, always just means he does not know how long it can take...

Unfortunately I have a while there no longer played, and now in retrospect only read the "bad" reviews...

But for talk of a ca. 3000€ (win) and I'm waiting for 4 days, and according to the opinions on Casumo that will still take forever

Can someone help me there, or knows from ?!?!?

Mfg. Felix ✌🏽

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Niroht
Experienced

Casumo Verification (lasts)

3rd Oct. 2020, at 07:20 pm CEST#2
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Welcome to the club!

Withdrawal 240€ requested on 30.09., now today!!? So 4 days later, it occurs to you to verify the account???
Of course the withdrawal can not be processed until the end of the Verification
Have now uploaded the requested documents and my feeling is that it will take a few more days to get looked over and most likely something is missing or whatever
But as it said in the email "We have 30 days to get the process done together"....
Since hedging is not possible I have set a limit. And just wait and see.
I can only say thank you to Casumo for the newly learned deceleration and will honor it by putting them on my list where I like to Deposit all the way down. ⬇️

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Anonym

Casumo Verification (lasts)

3rd Oct. 2020, at 08:36 pm CEST#3
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Casumo is indeed recently extremely slow, but if everything is in order you get your money.In payouts Casumo is serious, only they like to stall in the opening you stoniert, I'm also so with Casumo but I am very patient and do not stoniere.

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Niroht
Experienced

Casumo Verification (lasts)

3rd Oct. 2020, at 09:45 pm CEST#4
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Herould wrote on 03.10.2020 at 20:36: Casumo is indeed recently extremely slow, but if everything is in order you also get your money.In payouts Casumo is serious, only they like to stall you in the opening you stoniert, I'm also so with Casumo but I am very patient and do not stoniere.

That a casino of this size pays out is normality and standard for me.
What is dubious is such a practiced stalling tactic by the artificial protraction of a process. And after a withdrawal request 4!!!🤮 days to need to send an email that now exactly FIRST the Verification must be carried out and I know that this process also takes place at a snail's pace is just cheeky.

Successful business policy looks different. In the short term it is certainly profitable, but in the long term it is hardly sustainable
But in the end, it's up to the company's management to decide.

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