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Casino verification: Casino wants paysafe account statement as PDF???

Topic created on 28th Sep. 2022 | Page: 1 of 2 | Answers: 15 | Views: 10,326
mxxr97i

Casino wants paysafe account statement as PDF???

28th Sep. 2022, at 07:13 pm CEST#1
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Nobody has liked this post so far
Hello,

I have a bonus implemented luck had and have made in the Live Casino a somewhat larger sum from it. Now the casino is a big obstacle in my way and tries with all means not to pay me. I have already won at the casino several larger amounts that were also paid out. They have all the documents from me and still require a Paysafe account statement as a PDF file...where can I get something like this????? See attachment

Best regards

https://imgbb.com/9hDB6Bb

Edit by Julian: Link has been adjusted

This post has been translated automatically

Max_Bet
Expert

Casino wants paysafe account statement as PDF???

28th Sep. 2022, at 08:06 pm CEST#2
2 Likes

Liked this post: Anonym, Avatar von Tobsen Tobsen
You need to log in to your Paysafecard account via PC. Click on Transactions at the top, click on the relevant transaction and then click on the print icon. Download the PDF and upload it to the casino, done. Greetings

This post has been translated automatically

GrafHendl

Casino wants paysafe account statement as PDF???

9th Oct. 2024, at 07:46 am CEST#3
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Nobody has liked this post so far

mxxr97i wrote on 28.09.2022 at 19:13: Hello,

I was lucky with a bonus and made a slightly larger sum from it in the live casino. Now the casino is putting big obstacles in my way and is trying by all means not to pay it out to me. I have already won several larger amounts at the casino and these have been paid out. They have all my documents and are demanding a Paysafe account statement as a PDF file...where can I get this????? See attachment

Best regards

https://imgbb.com/9hDB6Bb

Edit by Julian: Link has been adjusted

It's a bit late I know but I'm currently facing the same problem.


Did you find a solution or something similar?

The documents you can download are not enough as there is no credit card number.

This post has been translated automatically

roccoammo11
Expert

Casino wants paysafe account statement as PDF???

9th Oct. 2024, at 10:41 am CEST#4
1 Like

Liked this post: Avatar von Max_Bet Max_Bet

GrafHendl wrote on 09.10.2024 07:46:

It's a bit late I know but I'm currently facing the same problem.


Did you have a solution or something similar?

The documents you can download are not enough as there is no credit card number.

Did you Deposit with the Paysafe credit card? It's difficult to help if you don't understand the problem.

This post has been translated automatically

Sasette
Visitor

Casino wants paysafe account statement as PDF???

11th Jan. 2025, at 02:02 pm CET#5
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I am or was the same, I can not create a statement from paysafe in which all required data are visible, with me it was also strange because my last Deposit, account previously at zero, was a direct debit, and yet they wanted to verify the previous deposit method, that is certainly intentional, they write they are obliged, only the data that playfina now has from me, almost nobody has.

This post has been translated automatically

Stromberg
Legend

Casino wants paysafe account statement as PDF???

11th Jan. 2025, at 02:39 pm CET#6
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Sasette wrote on 11.01.2025 at 14:02: I am or was the same, I can't create a statement from paysafe showing all the required data, it was also strange for me because my last Deposit, account previously at zero, was a direct debit, and yet they wanted to verify the previous depositor method, that is certainly intentional, they write they are obliged, only the data that playfina now has from me, almost nobody has.

What if you take a screenshot and print it out as a PDF?


https://praxistipps.chip.de/screenshot-als-pdf-speichern-diese-moeglichkeiten-gibt-es_157241

This post has been translated automatically

Sasette
Visitor

Casino wants paysafe account statement as PDF???

12th Jan. 2025, at 09:14 am CET#7
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It does not work for me. There is no print button etc. on my cell phone.
Out of frustration, I "stupidly" put all the money down and wrote an e-mail to playfina to cancel my account, this total of € 4,000 has been written off and this issue for me too, I already had a Verification, it was a very long way, just because I used paysafe at the beginning of January and since then X times again direct debit. This is still very strange and unfortunately I can't afford to play where I know from the start that I will never get my money, because I can't send the desired paysafe statement in this way and it is not accepted in pieces, thanks to everyone who wanted to help me. Kind regards

This post has been translated automatically

Dr-Strange
Top Member

Casino wants paysafe account statement as PDF???

12th Jan. 2025, at 09:28 am CET#8
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Sasette wrote on 12.01.2025 at 09:14: It doesn't work for me. There is no print button etc. on my cell phone.
Out of frustration about it, I "stupidly" played down all the money and wrote playfina an e-mail to cancel my account, this total of € 4,000 has been written off and this topic for me too, I already had a Verification, it was a very long way, just because I used paysafe at the beginning of January and since then X times again direct debit. This is still very strange and unfortunately I can't afford to play where I know from the start that I will never get my money, because I can't send the desired paysafe statement in this way and it is not accepted in pieces, thanks to everyone who wanted to help me. Kind regards

No possibility to try this on a PC/laptop ?

This post has been translated automatically

Malganes
Top Member

Casino wants paysafe account statement as PDF???

12th Jan. 2025, at 01:23 pm CET#9
1 Like

Liked this post: Avatar von Klirrfaktor Klirrfaktor

Sasette wrote on 12.01.2025 at 09:14: It doesn't work for me. There is no print button etc. on my cell phone.
Out of frustration about it, I "stupidly" played down all the money and wrote playfina an e-mail to cancel my account, this total of € 4,000 has been written off and this topic for me too, I already had a Verification, it was a very long way just because I used paysafe at the beginning of January and since then X times direct debit again. This is still very strange and unfortunately I can't afford to play where I know from the start that I will never get my money, because I can't send the desired paysafe statement in this way and it is not accepted in pieces, thanks to everyone who wanted to help me. Best regards

Wow, really awesome. So you gave the casino the 4K and simply gambled the win away again. Maybe in the end it was simply because your cell phone was using the wrong display setting, i.e. resolution, and you would have had to change it to see the button. I had a similar problem with my cell phone back then.

This post has been translated automatically

Sasette
Visitor

Casino wants paysafe account statement as PDF???

12th Jan. 2025, at 02:39 pm CET#10
0 Likes

Nobody has liked this post so far
Yes, awesome is the right expression, too bad about that, but I would never have gotten it, best regards

This post has been translated automatically

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