Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Casino rejects sceenshoot of Mifinity deposit

Topic created on 09th Jul. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,463
Malinchen
Hello all,
i have requested a withdrawal of €200 from Lucky Start Casino through Mifinity.
I have sent a screenshot where the reference number of the Deposit can be seen.
The casino wants a screenshot where my name, payment details and account number, and a second screenshot that I am the account holder with email address.
Through the mobile app of Mifinity this is not displayed,and the desktop page does not open.
What can I do?

This post has been translated automatically

Kapykapy
Amateur
I know that. They want a screenshot that you can only make from the PC. There, the mask of myfiniti is completely different from the desktop mobile version.

This post has been translated automatically

Slavefighter
Rookie

Malinchen wrote on 09.07.2023 at 14:31: Moin together,
i have requested a withdrawal of 200 € at Lucky Start Casino via Mifinity.
I sent a screenshot,where the reference number of the Deposit can be seen.
The casino wants a screenshot where my name, payment details and account number, and a second screenshot that I am the account holder with email address.
Through the mobile app of Mifinity this is not displayed,and the desktop page does not open.
What can I do?

Hello Malinchen,


Log in PC/Laptop.

1. Screen of the transaction in which you click on the respective transaction, then it opens and all relevant details are included.
2. Screen (top right click on your name, then on profile details), take screenshot
3. Same as in point 2, just go to personal details and screenshot again.

This should actually be sufficient for the Verification, so at least it is always gone through with me.

LG
Slave

This post has been translated automatically

Hot Topics21st Nov. 2024 at 10:57 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately