Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Can a casino withhold won money verification (Page 4)

Topic created on 16th Feb. 2021 | Page: 4 of 10 | Answers: 95 | Views: 17,771
Katharina2
Top Member

Can a casino withhold won money verification

19th Feb. 2021, at 12:37 pm CET#31
0 Likes

Nobody has liked this post so far
BetGG wrote on 19.02.2021 at 12:23 pm
I'm honestly very careful with something like this, they don't want screenshots and if they notice anything the money is 100% gone. So at least the change is still there via IBAS

IBAS does not want mail, only written and the hurdles to a complaint are also high.
Since I see a waste of time, besides, the Casino Pro. Is everything on the page
to infer. Here casinos and consumers can complain.

This post has been translated automatically

Katharina2
Top Member

Can a casino withhold won money verification

19th Feb. 2021, at 12:45 pm CET#32
0 Likes

Nobody has liked this post so far
BetGG wrote on 19.02.2021 at 12:31 pm
Even that would not bring anything, I even sent a confirmation from einwohnermeldeamt, they said for the account confirmation they needed a bank statement with IBAN, address, date and name not for the confirmation of the address, which also makes no sense, in the Live Chat I was told without these documents I would not be verified.

Then nothing helps, unless the bank adds exceptionally your address to the
current account statement. For this I would be pers. with de bank, so something must
go but ? The purpose should not interest them. You need it ..finished off.

This post has been translated automatically

B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:46 pm CET#33
0 Likes

Nobody has liked this post so far
Do you think it would make sense to open an account at another bank for the confirmation?

This post has been translated automatically

B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:48 pm CET#34
0 Likes

Nobody has liked this post so far
Katharina2 wrote on 19/02/2021 at 12:45 PM
Then nothing helps, unless the bank exceptionally adds your address to the
current account statement. For this I would be pers. with de bank, such a thing must
but go ? The purpose should not interest them. You need it ..finished off.

I was yesterday at the bank meant not possible, today again not possible, then they printed me 2 sheets with address and IBAN but was rejected yes.

This post has been translated automatically

Falko
Icon

Can a casino withhold won money verification

19th Feb. 2021, at 03:46 pm CET#35
0 Likes

Nobody has liked this post so far
BetGG wrote on 19/02/2021 at 12:46 pm: Do you think it would make sense to open an account at another bank for the confirmation?

If you deposited through your bank account, then a new bank account wouldn't get you anywhere. Then the casino says, we still need a confirmation from your previous bank account with which you deposited. But that is really bitter for you, what the casino is doing with you. You have, according to the current state, no chance at all to get your win. All other options that are still available to you to complete the Verification, you have now completely exhausted. What else can you do if they don't even accept the proofs that your bank printed out for you? You can also contact Casino Guru and tell them about the whole thing. They are nice and will answer you

This post has been translated automatically

Sarkasto
Expert

Can a casino withhold won money verification

19th Feb. 2021, at 04:04 pm CET#36
0 Likes

Nobody has liked this post so far
BetGG wrote on 19.02.2021 at 12:23 pm
I'm honestly very careful with something like this, they don't want screenshots and if they notice anything the money is 100% gone. So at least the change is still there via IBAS

Well it's up to you which way you go
And I am not talking about screenshots but about a real bank statement that you could scan. Then edit it and print it with the highest quality and take a picture of it
I didn't say it was a sure thing, just suggested another solution. In the end, it will depend on whether you get the money or not... Of course, you can try everything else first, which is certainly reasonable. But if this arbitration board where there was not even the casino as a complaint target as you said, from which I have never heard and therefore can not say whether this has ever helped a player - especially at a casino from the group...
My conviction is that this fraudulent company simply sits on the longer lever and if they want a bank statement with iban, address, name and pink hearts, then you have two options: deliver or write off the win and see it as a lesson. xD

Oh well, another Tip from my side: if you verify yourself before you hope for high wins and play accordingly high or Deposit then many threads like this would not exist
I have so far actually spared from such experiences, because you also quickly realize what kind of casino dus zutun have, whether the documents go through there seriously or whether vlt reasons are invented why a document can not be accepted.

And a small guess at the end: If you are already verified and would then later get into such a situation, I actually see the chances that so dispute resolution can help effectively. otherwise rather not

This post has been translated automatically

slotliebe89
Elite

Can a casino withhold won money verification

19th Feb. 2021, at 04:12 pm CET#37
0 Likes

Nobody has liked this post so far
Can also only recommend to verify right at the beginning at the casinos. Some hurdles are then not as high as later, when you have achieved a very high win. There is then looked at more closely.

This post has been translated automatically

B****G

Can a casino withhold won money verification

19th Feb. 2021, at 05:01 pm CET#38
0 Likes

Nobody has liked this post so far
Falko wrote on 19.02.2021 at 15:46
If you deposited through your bank account, then a new bank account wouldn't get you any further either. Then the casino says, we still need a confirmation from your previous bank account with which you deposited. But that is really bitter for you, what the casino is doing with you. You have, according to the current state, no chance at all to get your win. All other options that are still available to you to complete the Verification, you have now completely exhausted. What else can you do if they don't even accept the proofs that your bank printed out for you? You can also contact Casino Guru and tell them about the whole thing. They are nice and will answer you

Thank you, I will do

But I did not Deposit with my bank account, I deposited via Neteller.

This post has been translated automatically

u****n

Can a casino withhold won money verification

19th Feb. 2021, at 05:19 pm CET#39
0 Likes

Nobody has liked this post so far
So if you don't pull the account statements at the ATM, but get them in the mailbox in online banking or get them delivered by mail, then there must necessarily be an address on it. I am exclusively with direct banks and a house bank, account statements all come electronically, and on each is an address on it.

My idea is, if you don't already have it. Get online banking! And then set the type of account statements to electronic to the mailbox.

Just checked again with my 3 banks, there is definitely the address on all electronic statements.

This post has been translated automatically

B****G

Can a casino withhold won money verification

19th Feb. 2021, at 05:31 pm CET#40
0 Likes

Nobody has liked this post so far
unicorn wrote on 19.02.2021 at 17:19: So if you do not pull the account statements at the ATM, but in online banking in the mailbox or gets delivered by mail, then there must necessarily be an address on it. I am exclusively with direct banks and a house bank, account statements all come electronically, and on each is an address on it.

My idea is, if you don't already have it. Get online banking! And then set the type of account statements to electronic to the mailbox.

I'm with the Sparkasse, with me online is also no address, with me is not even the IBAN on the account statement, only name and account number. But have really played at many casinos and never had any problems with the verification. From 24bettle also always comes the same answer, I should contact my bank, it would be a free service, have explained to them several times I do not get such a statement, but they do not want to understand, have the feeling you write there with a bot that always gives identical answers


This post has been translated automatically

Hot Topics19th Dec. 2024 at 06:11 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately