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Casino verification: Can a casino withhold won money verification (Page 3)

Topic created on 16th Feb. 2021 | Page: 3 of 10 | Answers: 95 | Views: 17,612
Sarkasto
Expert

Can a casino withhold won money verification

18th Feb. 2021, at 06:42 pm CET#21
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BetGG wrote on 18.02.2021 at 17:25: So just written with the Live Chat, they said without account statement with address Iban would not be a Verification possible, do you think a complaint to the mga would bring what?

short answer: Nope
Long answer: Maybe. But that would be associated with long waiting times and I see little hope. These Condor casinos are so long on the market and have always had the reputation that they have now. I am sure that many players have gone the way of mga, because I really have not heard or read anything positive about them so far. And did it hurt them? I don't think so, because they continue their way as before ^^ If the MGA was as "powerful" as one might imagine, the group would have had to draw consequences. Eig belong the shot (Condor). Labeled with eco-seal. But not with MGA seal... And that suggests that this license is more a question of money than a guarantee of seriousness...

To offer a solution. You could report your bank card as lost, when you get a new one by letter, you have an official bank document with your address on it. IBAN maybe too. Is only a guess.
But you can ask 24bettle if it has to be a bank statement or if such an official bank document does not also serve the purpose of verification... Good luck anyway

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B****G

Can a casino withhold won money verification

18th Feb. 2021, at 06:58 pm CET#22
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warennn wrote on 02/18/2021 at 6:42 pm
short answer: Nope
Long answer: Maybe. But that would be associated with long waiting times and I see little hope. These Condor casinos have been on the market for so long and have always had the reputation they have now. I am sure that many players have gone the way of mga, because I really have not heard or read anything positive about them so far. And did it hurt them? I don't think so, because they continue their way as before ^^ If the MGA was as "powerful" as one might imagine, the group would have had to draw consequences. Eig belong the shot (Condor). Labeled with eco-seal. But not with MGA seal... And that suggests that this license is more a question of money than a guarantee of seriousness...

To offer a solution. You could report your bank card as lost, when you get a new one by letter, you have an official bank document with your address on it. IBAN maybe too. Is only a guess.
But you can ask 24bettle if it has to be a bank statement or if such an official bank document doesn't also serve the purpose of verification... Good luck anyway

Honestly, if they now say that a bank document would be enough, it would not be enough after I submitted it. And have times read something in the terms and conditions, this casino is still a joke



  1. If you fail to provide us with the requested documents within a reasonable time not exceeding thirty (30) days from the date of our request, we may close your account and/or refuse to process your withdrawal and/or consider your winnings void. These consequences may also apply should it be determined that the player has provided false or misleading information. Providing a false or invalid phone number may additionally result in a delay of your requests



Have now filed a complaint with the MGA



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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 10:27 am CET#23
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This morning I got an answer from the MGA, I should file a complaint with IBAS UK and with this complaint form, you can't even complain about 24bettle

This is going to be fun

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slotliebe89
Elite

Can a casino withhold won money verification

19th Feb. 2021, at 11:31 am CET#24
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IBAN and your address should also be on the annual tax certificate of your bank. This is not older than 3 months and must be requested manually from some banks. Try that.

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 11:47 am CET#25
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slotliebe wrote on 19.02.2021 at 11:31: IBAN and your address should also be on the annual tax certificate of your bank. That is yes not older than 3 months and must be requested manually at some banks but. Try this.

I was today for the 2nd time at the bank, I was printed out two pages on one my address on the other my accounts / contracts, have of course everything blacked out except IBAN and name response

' Thank you for your email!

Please note that we cannot accept the documents you have sent. Let me kindly ask that you contact your bank requesting the mentioned document. Keep in mind that we received similar documents from the same bank in the past. Hope this information helps.

Let us know if you have more questions, we are happy to help you!


Sincerely,
Frank
24Bettle Legal
24 Bettle'

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Sarkasto
Expert

Can a casino withhold won money verification

19th Feb. 2021, at 12:02 pm CET#26
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Which bank are you with? If necessary, someone here in the forum can provide you with a bank statement that is at the same bank and has all the necessary data in it. And then you photoshop the document with your data right. Or in a PDF editor.
With such a high payout you just have to drive up such guns when the casino puts insurmountable hurdles. 👿

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:23 pm CET#27
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warennn wrote on 19.02.2021 at 12:02 pm: At which bank biste then? If necessary, someone here from the forum can provide you with a bank statement that is at the same bank and has all the necessary data in it. And then you photoshop the document with your data. Or in a PDF editor.
With such a high payout you just have to drive up such guns when the casino puts insurmountable hurdles. 👿

With such I am honestly very careful, they do not want screenshots and if they notice anything the money is 100% gone. So at least the change is still there via IBAS.

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Katharina2
Top Member

Can a casino withhold won money verification

19th Feb. 2021, at 12:23 pm CET#28
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A lawyer after all ? It's a strange casino. They all know that such a thing
usually does not work, so they request it. It is best to confirm the address of the OA and
and with bills with address / even if double, as well as from the lawyer your
Person by presenting your ID and have everything sent in the RA letter.
This is then something like 'face to face'. Otherwise you will not pick up the and 8 T€ are
already an address, minus the lawyer's fees it is worth it.
They are already rulers over game and random generators, over Verification and
Payout at the expense of the players. And if that already in explanations to the GlüStv
2021, this is a cautionary tale with many other casino problems.

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B****G

Can a casino withhold won money verification

19th Feb. 2021, at 12:31 pm CET#29
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Katharina2 wrote on 19.02.2021 at 12:23 pm: So lawyer after all ? Is already a strange casino. They all know that something like this
usually does not go, so they request it. Best to confirm address from OA
and with bills with address/ even if double, as well as from the lawyer your
Person by presenting your ID and have everything sent in the RA letter.
This is then something like 'face to face'. Otherwise you will not pick up the and 8 T€ are
already an address, minus the lawyer's fees it is worth it.
They are already rulers over game and random generators, over Verification and
Payout at the expense of the players. And if that already in explanations to the GlüStv
2021 so stands, that is with many other CasinoProblemen a deterrent example

Even that would not bring anything, I even sent a confirmation from einwohnermeldeamt, they said for the account confirmation they needed a bank statement with IBAN, address, date and name not for the confirmation of the address, which also makes no sense, in the Live Chat I was told without these documents I would not be verified

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sippi
Expert

Can a casino withhold won money verification

19th Feb. 2021, at 12:35 pm CET#30
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"ID, confirmation from Resident Registration Office, bank statement, pay stub, bank statement with IBAN and address, [...] in the period not exceeding thirty (30) days, we may close your customer account and/or consider your wins void".

Thanks, enough. And then there is the eternal back and forth. Absolutely filthy store. You might as well play in a Curacao joint. If you get your money, then just look for another casino.

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