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Casino verification: Boomcasino verification for 5 weeks

Topic created on 23rd Dec. 2020 | Page: 1 of 2 | Answers: 16 | Views: 3,476
Beko57

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 12:53 am CET#1
0 Likes

Nobody has liked this post so far
Hello, I have played on 20.11.2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.

I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs

I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.

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KennyKenner
Rookie

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 05:55 am CET#2
1 Like

Liked this post: Avatar von Sarkasto Sarkasto
Didn't you already report about it in another topic...?

I understand your problem it but now twice or again separately list ...well...

You were given the advice to contact the moderators. Since the casino is also listed here, they usually have a good contact... Have you already done that?

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Sahip74
Experienced

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 06:18 am CET#3
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Nobody has liked this post so far
KennyKenner wrote on 23.12.2020 at 05:55: Didn't you already report about it in nen other topic..?

I understand your problem but to list it now twice or again separately ...well...

You were given the advice to contact the moderators. Since the casino is also listed here, they usually have a good contact... Have you already done that...?

Maybe he has already done this and no one reacts, 5 weeks is already brazen, what the casinos pull off meanwhile anyway, there helps no Gambeljoe more.eine Krähe hackt der anderen kein Auge aus. Welcome to reality

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Anonym

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 06:48 am CET#4
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So honestly vei, so much money I would have asked 23 times a day even here. How could you be patient for 4 weeks without an answer I would have gone crazy 😅

And the proofs ne...... Gehts noch? Child support??? Is this all regulation now or what?

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Mrcb980
Rookie

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 09:10 am CET#5
0 Likes

Nobody has liked this post so far
Beko57 wrote on 23/12/2020 at 00:53: Hello, I played on 20/11/2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was still blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.

I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs

I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.

Keep me in this regard times up to date or write me times here privately a few details about the case, I will then contact the MGA if necessary, because that sounds very strange. Thanks and get in touch!

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Liquid
Experienced

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 09:40 am CET#6
0 Likes

Nobody has liked this post so far
MarcB the new MarcT?

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Mrcb980
Rookie

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 09:51 am CET#7
0 Likes

Nobody has liked this post so far
Liquid wrote on 12/23/2020 at 09:40: MarcB the new MarcT?

Like that, or something like that! Will independently of this forum for players who have problems with Online Casinos, have it so as a "hobby" set me to the task and already informed me enough 🙂

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R3hab
Elite

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 12:19 pm CET#8
0 Likes

Nobody has liked this post so far
Hello Beko57

First of all, I wouldn't send anyone here sensitive info via PM to unknown users!!!
Today to days identities are stolen like apples.

And why do they always want proof of assets? Are poor people now not allowed to go to the casino or play online? This seems to me very questionable, the casinos act as if the police is and wants to know if it is black money or criminal money

But the big problem here is that they do it with a withdrawal but when you Deposit it is the casino no matter where the money comes from... outrageous

Julian is one of GJ and may be able to help you.
Again to all, don't send info to unknowns via PM most are just pretending
To screw with you!

Thank you and goodbye





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daraioss1101

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 01:19 pm CET#9
0 Likes

Nobody has liked this post so far
Hello,

i just can't get through to www.boomcasino.com either,


no one gives me any information as it looks with my documents I have won 7100€. 1300€ of it were paid out directly without Verification on my Much better account the rest was cancelled there I it on the bank account with which I have not paid in, let pay out.

but then came the verification question with the time 56h for 2 documents, unfortunately, this is now already over 60h ago and I have lively contact with 3 verscheiden support emails of boom always I get an excuse to continue to stall

I really need help have everything documented, can someone help me?

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Freakadellik

Boomcasino verification for 5 weeks

23rd Dec. 2020, at 01:19 pm CET#10
0 Likes

Nobody has liked this post so far

Beko57 wrote on 23/12/2020 at 00:53: Hello, I played on 20/11/2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was still blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.

I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs

I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.

I currently have the same problem with Simple Casino, yes belong together or run under Hero Gaming Ltd.

Waiting almost 2 months for verification.
What is your current situation?

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