Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Boom Casino advanced verification

Topic created on 08th Apr. 2021 | Page: 1 of 2 | Answers: 11 | Views: 3,258
Djinns
Hello dear community, vllt someone can help me here.
I have been with Boom for more than 2 months now and have been satisfied so far, since even larger payouts of up to 7/8k have been absolutely no problem.
-> Until last week Thursday the following happened.
On that day I went through a somewhat longer session, initially with losses. Thereby I had to Deposit of course very much, plays however no role since I won the last months nevertheless consistently very much money (not only with boom but also with Tipico and interwetten) thus I deposited altogether approx. 15k but at the end also with much luck and little "strategy" by Crazy Time on 21k to work up can.
This is the amount we are talking about now.
Because suddenly a message appeared a "trade" would be necessary.
So an Extended Verifications and to protect against money laundering Blabla ... so I have their one click System of BaFin -> digital and fully automated the Verification process to the best of my ability. This gives you access to my account statements and since everything is legal and runs with me I have zero problems with it and show myself cooperative.

There followed a message on the part of the support's that I should prove my salary on the basis of statements and now it comes, 2 deposits in February on my account should explain. This is once an amount of 2900 euros (motorcycle sale) and 1080 euros since I have sold my 19 inch original Audi rims .... I think to myself so already like please?
Ok, come No matter I thought to me .... with my accounts I have no problem and have these immediately also provided. With the rest I said it would be private sales and that these would not concern them.

Now they still wanted a receipt for the two sales. Fortunately I had issued a private sales contract at that time because the buyer wanted it that way.
I have now sent them again today .... but for the rims, there is simply nothing, that I have now also clearly highlighted again and so conveyed to them. We are talking about 1080 euros ......

What can I do now? The leave themselves also beautifully time each time, need for an answer 2/3 days. Do you have any advice ? Can I turn to someone ? To the emergency that paid money somehow reclaim ? Is this possible ? I have made screenshots of everything to be able to prove everything. Would be grateful for any help or suggestion

I have added the following to the email at the end.

" So once again, all financial transactions on my part have nothing to do with money laundering or the like. If this is still not enough for you, I will first file a complaint with the MGA (Malta Gaming Authority) and ask for help/verification. If I don't get help there, I will contact a Malta based lawyer who specializes in gambling law and let him sort out the problem for me."

This post has been translated automatically

Anonym
And if you simply create a letter with the signature of the rim buyer and send it to Boom, it should be sufficient. It would be in any case better than this email with the reference that no money laundering was operated. Just as a Tip

This post has been translated automatically

Djinns
TheJoker wrote on 08.04.2021 at 20:23: And if you simply create a letter with the signature of the rim buyer and send it to Boom, it should be sufficient. It would definitely be better than that email saying no money laundering. Just as a tip.

I only mention it because it seems that I am being accused of money laundering "somewhere", which is completely wrong - after all, they have everything from me. Only somehow I find it an imposition for rims there now so a letter expose or not?

This post has been translated automatically

MrFox
Visitor
Ohman, when I read this here there my heart stops yes

First congratulations on the win I hope it all goes smoothly.

Always the same...
If you Deposit thousands of euros it is no problem, but if you want to pay out a higher amount, it drags on like chewing gum...

Why the hell does an OC want proof of any deposit? Payroll I can still partially understand but now you have to justify yourself at the online casino if you sell privately times par things?

I do not grasp it...

Imagine you don't have the right receipts...

OC are increasingly initiating everything to avoid having to pay out an amount of money...
At least that's how it seems to me

I think the time of online gambling is over, I have the feeling that payouts in any OC are becoming much more difficult...


I wish you aufjedenfall that everything works out, keep us up to date!

This post has been translated automatically

gamble1
Icon
TheJoker wrote on 08.04.2021 at 20:23: And if you simply create a letter with the signature of the rim buyer and send it to Boom, it should be sufficient. It would definitely be better than that email saying no money laundering. Just as a tip.

Should be funny after the hint that he has nothing but if he suddenly has something if he is not quite forgetful

@TE

It should actually also slowly suffice if you have delivered everything as described the transactions were certainly asked because they have then calculated and calculated and have noticed that you have used this money with them that take the argument to ask you where that comes from

If despite your efforts nothing can be regulated can times here in the forum Caro ask it will then times at Boom ask where it sticks

Edit : you have no display of the rims like classifieds or auction on Ebay etc. ? Chat history ? Anything ?

This post has been translated automatically

Djinns

gamble1 wrote on 09.04.2021 at 13:16
Should be funny after the hint that he has nothing but if he suddenly has something unless he is quite forgetful

@TE

It should actually also slowly be enough if you have delivered everything as described the transactions were certainly asked because the then calculated and calculated and noticed that you have used this money with them the take as an argument to ask you where that comes from

If despite your efforts nothing can be regulated can times here in the forum Caro ask it will then times at Boom ask where it sticks

Edit : you have no display of the rims like classifieds or auction on Ebay etc. ? Chat history ? Anything ?

Hello gamble1,


Thanks first of all for your answer. The rims I have handed over to an acquaintance / sold, who also drives the same Audi, fit well & without annoying advertise, etc. I personally then switched to 20 inch rims. Still have pictures of my car where they are on it and just what is now on it Vllt I should send thenen soas

Of course I can or could have written such a letter but like I said who does that nowadays? We are talking about a few 100 euros that everyone else has saved at home times and sometime vllt brings to the bank.

And to do it now sounds really weird as you already said. I wait now times the next answer from them. Find it just unbelievable what is demanded of one. They could have asked before and should check, only there it was apparently shit no matter

This post has been translated automatically

gamble1
Icon
Djinns wrote on 09.04.2021 at 14:34

Hi gamble1,


Thanks first of all for your reply. The rims I have handed over to an acquaintance / sold, who also drives the same Audi, fit well & without annoying advertise, etc. I personally then switched to 20 inch rims. Still have pictures of my car where they are on it and just what is now on it Vllt I should send thenen soas

Of course I can or could have written such a letter but as I said who does that nowadays? We are talking about a few 100 euros that everyone else has saved at home times and sometime vllt brings to the bank.

And to do it now sounds really funny as you already said. I wait now times the next answer from them. Find it just unbelievable what is demanded of one. They could have asked before and should check, only there it was apparently shit no matter.

I fully understand how you feel with me it is currently also in another casino to cash deposits at the ATM of amounts under 3k

I mean where do we live that it is already funny if someone has saved at home what I know people who have piggy banks with € 2 coins there are certainly far more than € 9,000 in it these people have saved for years in small change

Unbelievable that one must justify itself for each shit that takes slowly trains that is so unbelievably disproportionate that is not more beautifully soon one must prove its income if one buys a chewing gum for 0.50 € + when one exactly this 0.50 € piece of whom has received and then still where he has it here

So I really lack the words slowly it makes neither fun to save nor spend money

This post has been translated automatically

Djinns

gamble1 wrote on 09.04.2021 at 14:45
I fully understand how you feel with me it is currently also in another casino about cash deposits at the ATM of amounts under 3k

I mean where do we live that it is already funny if someone has saved at home what I know people who have piggy banks with 2 € coins there are certainly far more than 9,000 € in it that these people have saved for years in small change

Unbelievable that one must justify itself for each shit that takes slowly trains that is so unbelievably disproportionate that is not more beautifully soon one must prove its income if one buys a chewing gum for 0.50 € + when one exactly this 0.50 € piece of whom has received and then still where he has it here

So I really lack the words slowly it makes neither fun to save nor spend money

So it looks that is simply disproportionate, I mean ultimately it's about ne bar coal of which we are talking here.

I wait now still something (2/3 days need the for a shitty answer) and if they do not give in, I try it times with the nice Caro of which you have spoken. Otherwise I'll report it to the MGA and if that doesn't work ... well then I'll get legal advice (lawyer who will sort it out for me). I can not be pulled over the table and bully just because they are funny

This post has been translated automatically

MrFox
Visitor
Djinns wrote on 09.04.2021 at 14:56

That's how it looks, that's just disproportionate, I mean ultimately it's a lot of money we're talking about here.

I'll wait a little longer (2/3 days they need for a shitty answer) and if they don't give in, I'll try it with the nice Caro you talked about. Otherwise I'll report it to the MGA and if that doesn't work ... well then I'll get legal advice (lawyer who will sort it out for me). I can not be pulled over the table and bully just because they are funny.

Right so that you want to go against it.
Have the feeling many OC speculate that you eventually give in.
If it were the other way around, that you would have paid the thousands of euros, they probably would not have inquired...

Now we are already three people who currently problems ha en when paying out 😅

With me it is only a fraction of your win but even there there are problems...

This post has been translated automatically

Djinns
MrFox wrote on 09/04/2021 at 16:40
Right so you want to take action against this.
Have the feeling many OC speculate that you eventually give in.
If it was the other way around, that you had paid in the thousands, they probably wouldn't have asked for it...

Now we are already three people who currently problems ha en when paying out 😅

With me it is only a fraction of your win but even there there are problems....

also in the boom Casino ? How much is it about and what exactly do they want with you?

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 01:59 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately