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Casino verification: Betano verification does not work

Topic created on 18th Mar. 2021 | Page: 1 of 1 | Answers: 6 | Views: 4,864
sativade
Moin, I wanted to be verified yesterday at Betano. Since the whole thing runs on "immediately" etc. I entered everything normally and then got after schufa query "your last Verification failed please try again or contact support". When I asked the support I got somehow no help. I would prefer to verify myself simply by ID card, but apparently this does not work either. Does anyone know what to do.

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Stromberg
Legend
I am actually verified by ID, invoice, etc....
But now I have also received the request to verify me immediately
Since I do not use online banking unfortunately not possible. Other alternatives are not offered
On request to the support so far no answer

Too bad, but in the end then just no matter, I have to bet somewhere else..

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sativade
Stromberg wrote on 18.03.2021 at 09:04: I'm actually verified by ID, invoice etc...
But now I also got the request to verify myself immediately
Since I do not use online banking unfortunately not possible. Other alternatives are not offered
On request to the support so far no answer

Too bad, but in the end then just no matter, I have to bet somewhere else...

I now still have some money on the betting account. Is there any way to get that somehow or is it now just gone?

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Stromberg
Legend
sativade wrote on 18.03.2021 at 09:15
I still have some money in the betting account now. Is there any way to get that somehow or is it just gone now?

I think times the Verification will still somehow work. Must stop the support a bit more often nerven😁
Actually, I always found Betano very good, even the support. This is the first time that I get no response after a few days, maybe they just have difficulties with the new identification...

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Xavi22
Expert
Would also ask for a contact address and send it there

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Anonym
Since they have become cheeky to me on demand, I have closed my account there. Need probably no clientele. Bet also somewhere else.

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Whilm
Amateur
sativade wrote on 18.03.2021 at 09:15
I still have some money in the betting account now. Is there any way to get that somehow or is it just gone now?

Hey,
Try contacting Betano via Whatsapp: -- mobile number has been removed for security reasons --

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