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Casino verification: 888sport.e - Verification & Payout

Topic created on 13th Dec. 2024 | Page: 1 of 1 | Answers: 0 | Views: 23
lance8411
Top Member

888sport.e - Verification & Payout

13th Dec. 2024, at 03:18 am CET#1
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The following facts: I won a €5 freebet at 888sport.de with the "Super 8" promotion (8 games, 8 results, €10,000 top prize), which I of course immediately wrapped up in a combination bet and won a whopping €67.44. I wanted to cash this out immediately. I wanted to cash this out immediately, but of course I had to confirm my identity in advance. I uploaded the required documents accordingly. Less than 2 hours later, my payout was rejected on the grounds that I had to confirm my identity beforehand. So I uploaded all the required documents again and requested another payout. After a few hours, I received another automated email asking me to confirm my identity. I thought well, all good things come in threes! But I received the same automated email three times, confirming my identity.

Unfortunately, there is no live support at 888sport, you can only try to contact support via a form or via Kontakt@888.de. Of course, I used this directly but have been waiting for a response for a good 7 days now. In the meantime, I tried to contact support again via the form on the homepage, but without success.

My hands are tied, the Verification doesn't work, which is why no payout can be made. There is no response to my request either by e-mail or by form.


Does it usually take this long at 888?

Thank you.

This post has been translated automatically

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