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Bonus & offers: Westcasino does not pay out and cancels win (Page 2)

Topic created on 26th Oct. 2020 | Page: 2 of 4 | Answers: 34 | Views: 6,926
Nick1895
Expert

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:35 am CET#11
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Have you wagered your Deposit? If no, no chance. Had the same problem at that time and the case was closed directly at AskGamblers.

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TranceBabe
Expert

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:37 am CET#12
1 Like

Liked this post: Avatar von GibMaFuffi GibMaFuffi
GibMaFuffi wrote on 27.10.2020 at 10:27: I have exactly the same problem !!!!
Also got the 250 FS for Dog House (turnover free) for 20€ Deposit and won 540€...500€ paid out and now exactly the same problem and 20€ in the account

Have never experienced something like this until now, is it worth to contact the MGA ???
This was the email I received yesterday...

Hello XXXX,


We hope this message finds you well.



We wanted to update you in regards to your recent winnings from the 1st deposit bonus.



You will notice a smaller account balance. Kindly note that the System has automatically retained the value of EUR 480.03.



This being a standard procedure for the initial Cash Bonus which is deducted upon withdrawal initiation.



This is as per our Bonus terms & Conditions, "7. Bonus funds from the welcome package (i.e. first, second and third deposit bonuses) will be deducted upon withdrawal request."



Rest assured the bonus deduction only applies to the welcome package bonuses. Your 20 Euro is in your balance and you can choose to withdraw, or play without a bonus.





Thank you for your understanding.



Best Regards,



I have adjusted your font color.

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lelelebrate
Visitor

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:37 am CET#13
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Nick1895 wrote on 10/27/2020 at 10:35am: Have you converted your Deposit? If no, no chance. Had the same problem back then and the case was closed directly at AskGamblers....

i have even 50 euro played or gewagert although only 20 deposited
won more than 460 440 I wanted to pay out

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Nick1895
Expert

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:42 am CET#14
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lelelebrate wrote on 27.10.2020 at 10:37 am
i have even 50 euro played or gewagert although only 20 deposited
more than 460 won 440 I wanted to pay out

Funny... hm the casino is unfortunately absolutely intransigent.
On how many euros were the FS? Is already violent if here equal to three people 500 euros had just won with it. With me it was then I think only 40 euros on 20 cents.

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Klempo77
Expert

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:44 am CET#15
1 Like

Liked this post: Avatar von RebellYell RebellYell
There are fewer and fewer casinos where you can still play without any worries

I really thought WestCasino was reputable, but after this action here I put my account on hold. No more deposits

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GibMaFuffi
Experienced

Westcasino does not pay out and cancels win

27th Oct. 2020, at 10:54 am CET#16
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Yes I have also gambled 40-50 before I have made withdrawal so that the 20€ are implemented
Very very funny store...

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Marsimoto
Amateur

Westcasino does not pay out and cancels win

27th Oct. 2020, at 02:28 pm CET#17
0 Likes

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Had 4 days ago also 200 free spins in Dead or Alive 2 for 25€ Deposit
Got 115€ for withdrawal and waiting for confirmation since then...

Is probably one of those casinos that want to avoid payouts with stalling tactics, etc.... too bad

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lelelebrate
Visitor

Westcasino does not pay out and cancels win

27th Oct. 2020, at 03:00 pm CET#18
0 Likes

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Marsimoto wrote on 27/10/2020 at 14:28: Also had 200 revenue free spins in Dead or Alive 2 for 25€ Deposit 4 days ago
Got 115€ to cash out and waiting for confirmation since then...

Is probably one of those casinos that want to avoid payouts with stalling tactics, etc.... pity

do you think you get your money haha?

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danny005
Elite

Westcasino does not pay out and cancels win

27th Oct. 2020, at 03:21 pm CET#19
0 Likes

Nobody has liked this post so far
Deposited €25 on the first day of the Halloween promotion for 150 free spins at Gonzo's Quest (€0.20 each). I more than doubled the Deposit amount and the withdrawal was credited to my My Paysafecard account after Verification yesterday.

Today again deposited 25€ for 200 Freespins at Reactoonz 2 (à 0,20€) . This time with 35x wager from free spins wins, completed them successfully and got over 230€ to payout. Hope that now also works without problems.

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lelelebrate
Visitor

Westcasino does not pay out and cancels win

27th Oct. 2020, at 03:24 pm CET#20
0 Likes

Nobody has liked this post so far
danny005 wrote on 27/10/2020 at 15:21: Deposited 25€ on the first day of the Halloween promotion for 150 revenue free spins at Gonzo's Quest (à 0,20€). I more than doubled the Deposit amount and the withdrawal was credited to my My Paysafecard account after Verification yesterday.

Today again deposited 25€ for 200 Freespins at Reactoonz 2 (à 0,20€) . This time with 35x wager from free spins wins, completed them successfully and got over 230€ to payout. Hope that now also works without problems.

never deposited before? then they contradict themselves because all Bonuses up to the first 3 supposedly wil'lkommenbonis are with wager conditions cashpins have no wager I've written denne 10 times xD
i do not know but so you lure many raw players with cashspins I prefer to play this and then something ....

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