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Bonus & offers: VoodooDreams - Bonus wagered but payout cancelled! (Page 2)

Topic created on 08th Oct. 2018 | Page: 2 of 2 | Answers: 17 | Views: 3,925
windstoss

VoodooDreams - Bonus wagered but payout cancelled!

9th Oct. 2018, at 10:39 am CEST#11
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Thank you for your answers.

Two things that really bother me here:

1. As described, the T&Cs differ from the bonus terms. Also, it only talks about spins. Spins in Online Casinos mean slots and not Roulette, even if you could interpret it that way linguistically.
2. In the casino description here at GJ it says that you can not violate the turnover requirements by software. Apparently you can. You are not even warned about supposedly too high stakes.

I suspect if someone wagered the bonus 100% as I did and makes 4-digit win, that they interpret their terms and conditions when trying to pay out so strict that it comes to the dispute.

It may also be that on paper I violated the Bonus terms and conditions if you interpret them harshly. But I had zero intention to cheat or exploit the system in any way. I just had a winning streak and now I'm "unlucky" that the OC has something on me.
For me, this is cheating on the up and up, or at least customer-hostile behavior.

I would absolutely advise anyone to Deposit somewhere with bonus. Normally you do not create the Wager and if you catch ne lucky streak you must tremble that they do not find something to deny you the wins.

Greetings

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upola
Legend

VoodooDreams - Bonus wagered but payout cancelled!

9th Oct. 2018, at 01:16 pm CEST#12
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I have played a lot with Bonus.
Only once had problems because I have violated the terms and conditions (I really have because I have not read them)
But then I got half as a gesture of goodwill.
Otherwise, I have always gotten my money.

And if you're honest, most of the here have violated the terms and conditions.
Since the terms and conditions can be so stupid, if I pay in I must adhere to it.

That the casinos are just waiting for the one violates the terms and conditions, is also clear.
Therefore, the casinos always lay out bonus conditions hard.

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Anonym

VoodooDreams - Bonus wagered but payout cancelled!

9th Oct. 2018, at 02:16 pm CEST#13
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upola wrote on 09/10/2018 at 13:16: I played a lot with Bonus.
Only once had problems because I violated the T&Cs(I really did because I didn't read them)
Got then but still half as a gesture of goodwill.
Otherwise I always got my money.

And if you're honest, most of the here have violated the terms and conditions.
Since the terms and conditions can be so stupid, if I pay in I must adhere to it.

That the casinos are just waiting for the one violates the terms and conditions, is also clear.
Therefore, the casinos always lay out bonus conditions hard.

There are casinos that have in their terms and conditions stand that after 3 months in which one has not played existing real money credit on the account can be converted into bonus credit or disappears completely.

So if you have 5000 somewhere, they are simply gone after 3 months.

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upola
Legend

VoodooDreams - Bonus wagered but payout cancelled!

10th Oct. 2018, at 01:49 pm CEST#14
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I did not know that and hear that for the first time. >:O
Ne, I have nowhere money lying...that I would have already gambled away or withdrawn.

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D****p

VoodooDreams - Bonus wagered but payout cancelled!

10th Oct. 2018, at 01:54 pm CEST#15
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i always ask myself why people still play in such casinos. Look for others that are more transparent.

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Anonym

VoodooDreams - Bonus wagered but payout cancelled!

10th Oct. 2018, at 02:37 pm CEST#16
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DerSuperDepp wrote on 10/10/2018 at 13:54: I always wonder why people still play in such casinos. Why don't you find others that are more transparent.

Which ones would you call "transparent"?

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windstoss

VoodooDreams - Bonus wagered but payout cancelled!

10th Oct. 2018, at 05:01 pm CEST#17
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Update:

After reviewing the advisory from the guy who was denied the 225,000 euro win, I don't think I'll take any further action.

By the way, VoodooDreams changed their T&Cs yesterday and extended the 5 Euro Rule to games outside of "spins".
Have seen that there is now even a warning when you go with bonus funds in the live casino.

Well, goofy for me that there first had to be a case like mine, so that the casino reacts.

I stand by it: Casinos with 5 Euro Rule rely on the fact that there are stupid players like me who are not aware of the rule. It is deliberately not warned if you exceed the rule. With big wins, the AGB card is then pulled and not paid out.

So can only recommend everyone to play without a bonus, even if you stick to the 5 euro rule. Who knows in what way the casino changes the terms and conditions overnight if you achieve a bigwin.

Greetings

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Anonym

VoodooDreams - Bonus wagered but payout cancelled!

10th Oct. 2018, at 05:44 pm CEST#18
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Why? Just write to the supervisory authority that the terms and conditions have suddenly changed and they no longer want to pay. An attempt is worth it.

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