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Bonus & offers: Voodoo Dreams declares win void (Page 4)

Topic created on 07th Feb. 2019 | Page: 4 of 4 | Answers: 37 | Views: 9,866
Happywoman
Hello
The same thing happened to me yesterday.
Have been able to convert my 45 times bonus and still pay out 650€.
On my account I have left 180€ first of all.
My withdrawal was rejected because I should have played with 5 € which is definitely not the case.
Have played to 1€ more not.
Have also immediately contacted the chat.
She said that I have to rule it through the support.
I have also just made.
Have said that I want proof.
If they do not provide me with proof I will call in my lawyer.
Won is won.Unbelievable.
Heike

Edit by Caro: Last name removed

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Felixrl
Experienced
Happywoman wrote on 09/27/2019 at 10:48 am: Hello
The exact same thing happened to me yesterday.
Have been able to convert my 45 times bonus and still pay out 650€.
On my account I have left 180€ for now.
My payout was rejected because I have played with 5 € which is definitely not the case.
Have played to 1€ more not.
Have also immediately contacted the chat.
She said that I have to rule it through the support.
I have also just made.
Have said that I want proof.
If they do not provide me with proof I will call in my lawyer.
Won is won.Unbelievable.
Heike

Since online gambling is considered illegal in Germany, a lawyer can not do much, right?

Edit from Caro: Quote edited

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upola
Legend
Did you buy the free spins at any game?

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Happywoman
Hello
No.I have not.Bin just times all my transactions through.
Play always with 1€.At Fruit Mania I suddenly have an amount of 6.00€ standing there.
My son sat there.We have in no case made a higher deposit.
It can not happen that you click or so.
Had yes automatic in it.
The funny thing is only.danach I had directly a win of 6.00 €.
Is somehow funny or not.
That something is not kosher I can not prove unfortunately.
The money won is gone.
I will never play on this side again.
Heike

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Happywoman
Hello
I just went into Fruit Mania again.You can't even bet 6€.It goes from 0,05€ up to 5€.
After that comes already 10€.
How is that possible that I should have played with 6€.
Unbelievable

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Begbie
Elite
fruitmania with firepot or golden nights possibly?

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Anonym
You may have come to Risk - and just pressing the button is already a violation. That speaks for 6 Euro stake - 6 Euro win

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TranceBabe
Expert
You will definitely have done something wrong. It is enough if you have used the Risk ladder once and have accepted an amount that is over 5€. VoodooDreams always displays a warning unless you turn it off.

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