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Bonus & offers: VolcanoVegas. Com does not pay out

Topic created on 07th Feb. 2019 | Page: 1 of 1 | Answers: 1 | Views: 4,508
Yukon83

VolcanoVegas. Com does not pay out

7th Feb. 2019, at 12:38 am CET#1
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Hi all, I have the following problem. I have registered on VulkanVegas.com and deposited 100Euro... A Welcome bonus of 100Euro was credited to me. These 200Euro I have completely gambled away with Book of dead.

My last spin was with 7Euro instead of 5Euro.1st violation. And in the 2nd violation was the game Book of Dead. Lt.the English AGBs. In the German AGBs stands nothing of it.

I have werder an email or a message that I have committed a violation

I just continued to play afterwards. The 200Euro were completely gone and I deposited another 2000Euro in several steps

Now I wanted to pay out my win of over 20,000 euros. Now only came the email because of the alleged violation of the rules for the welcome bonus. Whereby this was already long gone when I won

My account was blocked... What should I do now? Call in a lawyer?

I have printed out the transactions and can prove them

Please for HELP
Greetings Frank

This post has been translated automatically

Anonym

VolcanoVegas. Com does not pay out

7th Feb. 2019, at 01:50 pm CET#2
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Since VulkanVegas has a Curacao license, you probably don't need to check with the gaming authorities.
File a complaint with AskGamblers and hope that they can get in touch with the casino.

My guess is that VulkanVegas will insist that you have violated their terms and conditions and you will get your deposits back in the best case.

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