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Bonus & offers: VIP & Loyalty Program at Twin! (Page 2)

Topic created on 19th Jan. 2021 | Page: 2 of 3 | Answers: 24 | Views: 5,644
Jenn-R
Expert

VIP & Loyalty Program at Twin!

28th Jan. 2021, at 01:43 am CET#11
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Schlumpi1010 wrote on 28.01.2021 at 01:40 clock: So I'm now level 139 and must say that the bonus program is really meager. First of all, you have to play a lot from a certain level and therefore also Deposit well to even reach the next level and to top it off you get 5 free spins. I had often enough and find that quite stingy

And yet you continue to play.

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Anonym

VIP & Loyalty Program at Twin!

28th Jan. 2021, at 01:53 am CET#12
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Jenn-R wrote on 01/28/2021 at 01:43 PM
And yet you continue to play.

... with your money?

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Schlumpi1010
Rookie

VIP & Loyalty Program at Twin!

28th Jan. 2021, at 11:19 am CET#13
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Jenn-R wrote on 01/28/2021 at 01:43 PM
And yet you continue to play.

Yeah sure I keep playing, although not as often😏. Which isn't because of the bonus program from the Twin though.

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shoxxy
Amateur

VIP & Loyalty Program at Twin!

28th Jan. 2021, at 11:50 am CET#14
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TranceBabe wrote on 19.01.2021 at 19:38: Games there currently also no longer. The Bonuses really don't appeal to anyone anymore.

ditto. am level 60 . in relation to my total deposits is Twin very very poorly positioned. there are other stores where you (although rarely) times 50 or 100 euros (1x convert) or something gets

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Paddington
Expert

VIP & Loyalty Program at Twin!

31st Jan. 2021, at 02:19 pm CET#15
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I'm level 52 on Twin, but I'm also down by a lot. Overall, Twin has also lost its appeal due to the new regulations. The Provider selection is getting smaller and also the free play ladder action no longer takes place regularly...

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Begbie
Elite

VIP & Loyalty Program at Twin!

31st Jan. 2021, at 07:11 pm CET#16
1 Like

Liked this post: Avatar von Schlumpi1010 Schlumpi1010
TwinCasino wrote on 22.01.2021 at 17:13: Dear Community,

Thank you for your feedback! You can be sure that we are constantly optimizing our product based on your feedback!

We would like to point out the difference between our rewards program and our VIP and loyalty program
In the rewards program, you will be automatically credited with points and you will move up a level once you have filled the progress bar. Free spins or cash prizes await you.
You will be invited to the VIP & Loyalty Program directly by us. You will then automatically receive offers. The difference to the rewards program lies in your activity. While your progress bar is saved in the rewards program and you can reach the next level at any time, the VIP & loyalty program requires regular activity (in all aspects).

With best regards,
Your Twin Team

But you don't really respond to the criticism of the players.
You see your bonus program as mature and fair in your Twin bubble, but take a look outside of Twin and see how other casinos deal with the issue of loyalty. You could learn a thing or two. Are you actually Jonathan (VIP Manager)?

/e and what p**ses me off personally is that Twin has subordinated itself to the dictates of the German license.
Instead of waiting, you have let yourself be infected by the herd instinct of other casinos and implemented the not even required by law, totally player unfriendly crap. I used to play regularly at Twin, but since you have the changes for German players, you are no longer interesting for me.

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Chrizzi
Experienced

VIP & Loyalty Program at Twin!

1st Feb. 2021, at 05:02 pm CET#17
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TranceBabe wrote on 19.01.2021 at 19:38: Games there currently also no longer. The Bonuses really don't appeal to anyone anymore.

I was the same until I noticed the 250 Ramses Book from 10€ in the bonuses with Deposit thread. Email checked and off for it
Date 29.01.2021

Support via email and also chat say they are working on the following problem:

The wins from the free spins were not credited
I was disconnected after the 250 spin. When I clicked away I was logged out completely

Who knows the system finds under reward his current bonus which can be continued with a blue display "ready to play". (Had through but was still there) Expiration date 31.01.2021
The click brought me to a Deposit bonus for 20 super spins???

History Games: Book of Ramses not listed.
Well it is taken care of...

Today 01.02.2021
Bonuses are no longer displayed.
History bonuses: last bonus Christmas Wheel of Fortune last deposit bonus 40 FS Reactoons in October.

History Games still no Ramses Book.

But ne e-mail for a deposit bonus for 20 Super Spins
Will continue to be patient but even if the sending of bonuses is automated, a problem with previous should perhaps be fixed first.
That it is about VIP and loyalty program I know but maybe a VIP also had similar problems.

Have fun with the new VIP and loyalty program from Twin

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garfield68
Elite

VIP & Loyalty Program at Twin!

1st Feb. 2021, at 05:09 pm CET#18
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the problem I have currently also just, have also used the promo on the weekend with the 250 free spins on the slot "ramses book" and I was also the wins of it (about 15 €) not credited, and are also under Bonuses nowhere to be found. the Live Chat told me today that there is a problem with the Provider should be, and they are trying to clarify... am curious how long it takes now. wait yes only since 2 days...

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Karuen00
Amateur

VIP & Loyalty Program at Twin!

1st Feb. 2021, at 05:13 pm CET#19
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I can not even Deposit there, as I was banned. Really funny

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garfield68
Elite

VIP & Loyalty Program at Twin!

1st Feb. 2021, at 05:30 pm CET#20
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Karuen00 wrote on 01/02/2021 at 17:13: I can't even Deposit there as I was banned. Really funny

have you ever asked in Live Chat why this is so? must be some nen reason for it I think times

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