Videoslots Weekendbattle

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Elite

Dbac79

Topic Creator

Forum posts: 2.012 Member since: 14.01.2019

27th Apr. 2019, at 04:58 pm CEST#61

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Natalia has joined the chat

Natalia
Hello Daniel

How can I help you?

daniel backes
hello

i'm a little p**sed right now, i did my rebuys in the phoenix reborn Tournament for the reason that the game showed that there was only 10 hours left and now there is 1 day and 10 hours left i would have been able to buy until tomorrow

Natalia
I am very sorry, but unfortunately I can't really help you. We have decided to extend it to please the players. We try to offer our players the best rewards, unfortunately we are not able to satisfy all players.

However, we apologize for the inconvenience.

daniel backes
but that is not right if there is a fixed end date the players agree to it at the moment they participate but what guarantees you that the players agree to it if the date is postponed?

some players think it's good, some like me don't but all players agreed with the conditions given

Natalia
I understand you, unfortunately I can't really help, you can send us a complaint to Support@videoslots.com, it will be forwarded to the appropriate department.

daniel backes
but that doesn't help at all, my buyins are gone and the tournament will surely take longer than it takes to process my complaint. if they offer something i paid for they can't just change the offer

Natalia
But it may be that you will receive compensation (so I promise nothing) but you can try

This post has been translated automatically

Expert

Bvb1995

Forum posts: 1.134 Member since: 17.01.2018

Videoslots Weekendbattle

27th Apr. 2019, at 05:26 pm CEST#62

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Kapiere just nothing the battle should go from start to tomorrow ?

That it ends today was wrong?

In my mail it says until tomorrow 24 clock

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Elite

Dbac79

Topic Creator

Forum posts: 2.012 Member since: 14.01.2019

Videoslots Weekendbattle

27th Apr. 2019, at 05:29 pm CEST#63

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yes but the game said end in 10 hours, otherwise I would have waited until tomorrow with the rebuys and only then decided whether and how many I take

This post has been translated automatically

Anonym

Former Member

Videoslots Weekendbattle

27th Apr. 2019, at 05:46 pm CEST#64

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Dbac79 wrote on 04/27/2019 17:29: yes but in the game said end in 10 hours, otherwise I would have waited until tomorrow with the rebuys and only then decided whether and how many I take

I can honestly understand your anger really. If you know it goes over such a long period, then you can distribute the rebuys well.

Videoslots has simply become a juice store. Maybe better so that I once again can not participate in such a ner action, just my nerves

This post has been translated automatically

Expert

Nickii45

Forum posts: 1.146 Member since: 23.04.2018

Videoslots Weekendbattle

27th Apr. 2019, at 05:46 pm CEST#65

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with me was in the game also 10 hours but in the battle lobby 1 day and 10 hours maybe the day did not go on the clock !!!!! eingendlich would have to count as hours.... so still 34 hours...... . is with me but also not...

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Expert

Bvb1995

Forum posts: 1.134 Member since: 17.01.2018

Videoslots Weekendbattle

27th Apr. 2019, at 06:08 pm CEST#66

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I'm just annoyed that I spent 11 euros and not 1 euro would have gotten free 15 euros

But can understand your anger

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Anonym

verified

Former Member

Videoslots Weekendbattle

27th Apr. 2019, at 06:20 pm CEST#67

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Bvb1995 wrote on 27/04/2019 at 18:08: I'm just annoyed that I spent 11 euro and not 1 euro would have gotten free 15 euro

But can understand your anger

I find it good that in principle everyone gets something, no matter how bad it went.

This post has been translated automatically

Expert

Nickii45

Forum posts: 1.146 Member since: 23.04.2018

Videoslots Weekendbattle

27th Apr. 2019, at 06:25 pm CEST#68

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tby wrote on 04/27/2019 at 6:20 pm
I like that basically everyone gets something no matter how bad it went.

i also think it makes no one minus in the battle and could turn 11 times 250 spins good pastime

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Elite

Dbac79

Topic Creator

Forum posts: 2.012 Member since: 14.01.2019

Videoslots Weekendbattle

27th Apr. 2019, at 06:27 pm CEST#69

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i think that Videoslots has now organized so many tournaments that they should not happen any more mistakes, but that's just the way it is and you can not do anything, in this battle which is the biggest and most important so far, a mistake (buy in fee) has already been fixed without them investigating whether not perhaps another error is present. that the buy in error was fixed is also perfectly fine because that happened before the Tournament has started but they can not simply change the tournament conditions after the start, after all, the players do not have the opportunity to unsubscribe from the tournament after the tournament has started again. and the statement of support is also nonsense because they wanted to make the players a joy. how many players who are currently ranked 1 to 100 are happy that all those who have not yet teilgenopmmen have another 24 hours to displace the possibility of them from the top 100

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Expert

Nickii45

Forum posts: 1.146 Member since: 23.04.2018

Videoslots Weekendbattle

27th Apr. 2019, at 06:36 pm CEST#70

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Dbac79 wrote on 27.04.2019 at 18:27: ich findedas Videoslots now so many tournaments has organized that they should no longer happen errors, but is just so and you can not do anything, in this battle which is the largest and most significant so far was already a mistake (buy in fee) fixed without them investigate whether not perhaps another error is present. that the buy in bug was fixed is also fine because it happened before the Tournament started but they can't just change the tournament conditions after the start, after all the players don't have the possibility to unsubscribe from the tournament after the start. and the statement from the support is also nonsense, because they wanted to make the players a joy. how many players who are currently ranked 1 to 100 are happy that all those who have not yet participated have another 24 hours the opportunity to push them out of the top 100

am also not always for Videoslots but from the beginning it was said weekend so 2 days even in the mail you got....so now I do not understand the anger here especially because no one loses what but a while fun or could not have .....annoying it is for those who can not participate because they have not reached the xp or are close to it...

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Bonus & offers: Videoslots Weekendbattle (Page 7)

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