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Bonus & offers: Vera&John changes fidelity program completely (Page 2)

Topic created on 28th Aug. 2020 | Page: 2 of 2 | Answers: 17 | Views: 3,093
Anonym

Vera&John changes fidelity program completely

4th Sep. 2020, at 08:53 pm CEST#3
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i was quite surprised when I found out that the changes consisted of exchanging all the "old" coins for 1 (!) "new" one that you can't do anything with on your own - & demoting me from level 37 to starter level

and this is apparently also renegotiated every month. plus the blatant "pay up, then it will be better again" attitude. honestly? such bullshit and then they sell it as a "loyalty program. platinum with its 75x conversion of the "loyalty coins" is gold against it.

i survived the cardmaster -all the (2 ?...) years - and now the court marshal is in the loyalty store...

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garfield68
Elite

Vera&John changes fidelity program completely

4th Sep. 2020, at 09:22 pm CEST#4
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there are no more coins for the daily login... or am i wrong ?

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ruhrpott
Expert

Vera&John changes fidelity program completely

4th Sep. 2020, at 09:25 pm CEST#5
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garfield68 wrote on 04.09.2020 at 21:22: there are now also for the daily login no more coins... or am I wrong there ?

You are not wrong, that has been removed.


Basically, I like the new loyalty program in that only active players benefit from it. How often have people here in the forum been upset about the fact that casinos only bring little promos, do not pay out, etc.? This was almost always due to the fact that many people have abused the promos and have certainly created one or the other double account.
Therefore, I find the approach of Vera John honestly not wrong.

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Falko
Icon

Vera&John changes fidelity program completely

4th Sep. 2020, at 09:48 pm CEST#6
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ruhrpott wrote on 04.09.2020 at 21:25

You are not wrong, this has been removed.


Basically, I like the new loyalty program in that only active players benefit from it. How often have people here in the forum been upset about the fact that casinos only bring little promos, do not pay out, etc.? This was almost always due to the fact that many people have abused the promos and have certainly created one or the other double account.
Therefore, I find the approach of Vera John honestly not wrong.

However, the casino does not have to be that hard. It could have required a Deposit per month to continue to receive coins and only who does not pay in gets no more coins. So wass yes before you always got these 10 coins for logging in and now look smaller depositors completely in the tube. Only who is a frequent player and therefore also deposits a lot, this current loyalty program can still gain something good.

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garfield68
Elite

Vera&John changes fidelity program completely

4th Sep. 2020, at 10:00 pm CEST#7
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@falko I see it the same way.... just as a lowroller who pays only now and then nen 10er one has now nothing more of it

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ruhrpott
Expert

Vera&John changes fidelity program completely

4th Sep. 2020, at 10:17 pm CEST#8
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Falko wrote on 04.09.2020 at 21:48
But the casino does not have to be so hard. It could have required a Deposit per month to continue to receive coins and only who does not deposit at all gets no more coins. So wass yes before you always got these 10 coins for logging in and now look smaller depositors completely in the tube. Only who is a frequent player and therefore also deposits a lot, this current loyalty program can still gain something good.

Yes well, so you can see that quite. I also play rather with small stakes. Nevertheless, I already have some coins together, that just adds up with the many individual deposits....
Maybe we can make some well thought out suggestions for improvement and send them to Vera John. Who knows, maybe they are open for ideas and maybe even willing to improve the processes of the loyalty program.

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Anonym

Vera&John changes fidelity program completely

5th Sep. 2020, at 02:17 am CEST#9
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Falko wrote on 04.09.2020 at 21:48
But the casino does not have to be so hard. It could have required a Deposit per month to continue to receive coins and only who does not deposit at all gets no more coins. So wass yes before you always got these 10 coins for logging in and now look smaller depositors completely in the tube. Only who is a frequent player and therefore also deposits a lot, this current loyalty program can still gain something good.

i agree. it's like their tournaments - you simply have no chance as a lowroller with small stakes and deposits

ultimately, they can keep their coins - what is actually unpleasant is the way of dealing with their customers (especially if you are there longer).
there really are many good casinos that pay out quickly and reliably, have a good range of games and also offer reasonably reasonable level-up Bonuses and/or cashback. at least you don't have to bother with the creepy website design anymore

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B****3

Vera&John changes fidelity program completely

5th Sep. 2020, at 08:05 am CEST#10
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Why get upset about something like that? There are enough other casinos that could use your money

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