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Bonus & offers: Unfortunately do not quite understand the support (Page 2)

Topic created on 22nd Jun. 2022 | Page: 2 of 2 | Answers: 17 | Views: 2,436
Falke
Expert
Then tell them that you don't have a PC and they should offer you an alternative.

Go to the chat and be persistent

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Merkur_21
Rookie
Also already unsuccessfully tried -.-

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Hanshanshans
Elite
Merkur_21 wrote on 22.06.2022 at 09:33:
can not play before and no transactions ect
Thanks in advance

Time ne other question. Do you have funds in your 22bet account? If you can not play, apparently yes not.
In that case, play somewhere else?
With such 'nem circus I think I would even whistle on a (small) credit and change the casino.

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Anonym
Which 22Bet do you play at? 22.Bet, 22Bet.Casino, 22Bet, Bet22 etc.?

There are black sheep...

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Merkur_21
Rookie
Na the very normal 22bet stop
Had there otherwise never problems, the page is actually top. Pair of good payouts I had yes already, but jez suddenly after feeling an eternity so a cabbage from those

I really do not know what I can do there now


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Anonym
The request reads yes
Please, provide us with PC screenshots confirming your deposits through Astropay system.
We should see the owner's personal data and detailed transactions history

Either log in to Astropay through the browser or use the app. Then take the corresponding screenshot with your cell phone. Write a note that you do not have a PC

Edit by Sabine: font color adjusted

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Merkur_21
Rookie
There always come only the same answers

"Please pay attention to the requirements of the Security Department, otherwise further actions are impossible "

"You should send us all requested screenshots made using the PC, unfortunately, print screens from mobile devices are not accepted for verification"


Are they allowed to do that at all? They got everything 10 times from me, as sreenshots, as PDF only because it is not a Pc-screenshot ?

Anyone here who gives me times nen Tip that also to success

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Anonym
Merkur_21 wrote on 22.06.2022 at 22:41: There always come only the same answers

" Please pay attention to the requirements of the Security Department, otherwise further actions are impossible "

"You should send us all requested screenshots made using the PC, unfortunately, print screens from mobile devices are not accepted for Verification "


Are they allowed to do that at all? They got everything 10 times from me, as sreenshots, as PDF only because it is not a Pc-screenshot ?

Anyone here who gives me a Tip that also leads to success?

According to various recessions, it is a very bad casino. Not reasonable terms and conditions and the weak license.

You could contact the licensor.
https://www.gaminglicensing.com/contacts/
Company Name of 22Bet: TechSolutions Group N.V.
License number: 8048/JAZ

A better option would be to comply with the casino's demands. Go to an internet cafe or ask a friend if you can use their PC.

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