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Bonus & offers: Twin New Customer Promo: 166 Free Spins in Helloween! (Page 2)

Topic created on 19th Oct. 2020 | Page: 2 of 2 | Answers: 17 | Views: 4,516
voerde
Expert

Twin New Customer Promo: 166 Free Spins in Helloween!

19th Oct. 2020, at 03:49 pm CEST#11
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mowolum wrote on 10/19/2020 at 3:47 pm

Is this what the stock kunfen get???

Or is it like always, the existing customers are left out ???

Twin New Customer Promo: 166 Free Spins in Helloween!


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x****Y

Twin New Customer Promo: 166 Free Spins in Helloween!

19th Oct. 2020, at 04:01 pm CEST#12
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mowolum wrote on 10/19/2020 at 3:47 pm

Do the stock kunfen get this too???

Or is it like always, the existing customers are left out ???

Only new customers

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Falko
Icon

Twin New Customer Promo: 166 Free Spins in Helloween!

19th Oct. 2020, at 05:58 pm CEST#13
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mowolum wrote on 10/19/2020 at 3:47 pm

Do the stock kunfen get this too???

Or is it like always, the existing customers are left out ???

Can but when you visit your mother open an account on her and then gamble with her great welcome bonus. As long as there are 2 different people living in 2 different households, that's allowed.

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Paddington
Expert

Twin New Customer Promo: 166 Free Spins in Helloween!

19th Oct. 2020, at 07:09 pm CEST#14
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Liked this post: Anonym, Avatar von sippi sippi
Twin once excluded me from bonus offers, even though I never cashed out a bonus at that time. After a long time of back and forth, Twin admitted their mistake and I was approved for bonus offers again... but overall Twin has slowed down a lot, apart from the new guidelines, payouts now take longer...

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TwinCasino
Rookie

Twin New Customer Promo: 166 Free Spins in Helloween!

20th Oct. 2020, at 10:27 am CEST#15
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Dear Community,

thank you very much for the active participation in the discussion

As mentioned by other users, this promotion is only for new customers. However, you can be sure that other interesting promotions are ready for our valued existing customers. These include not only our weekly offers, but also a Halloween campaign that will start soon.


Kind regards,

Twin

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Nick1895
Expert

Twin New Customer Promo: 166 Free Spins in Helloween!

20th Oct. 2020, at 10:34 am CEST#16
1 Like

Liked this post: Avatar von Paddington Paddington
TwinCasino wrote on 20.10.2020 at 10:27 am
Dear Community,

thank you very much for the active participation in the discussion

As mentioned by the other users, this promotion is only for new customers. However, you can be sure that other interesting promotions are ready for our valued existing customers. These include not only our weekly offers, but also a Halloween campaign that will start soon.


Kind regards,

Twin

Thanks for the feedback.
However, why players are excluded from campaigns for no provable reason who have been active for years is something you are again skirting around. It would be nice if you could comment on this here or privately in the Communicator. I don't think it's right to beat the advertising drum here and on the other hand to close your eyes and ears to the problems of some players here.... this does not reflect good advertising for your casino! You talk about "valued" existing customers, but ignore them (in this case, among others, me) completely with it. Even more contradictory it hardly goes...

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2shyne
Rookie

Twin New Customer Promo: 166 Free Spins in Helloween!

20th Oct. 2020, at 10:53 am CEST#17
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@nick1895

Will probably not get an answer, the "manager" is almost like an advertising bot
Have ne time long really like to play at Twin, but since a few weeks no more, funny club this casino, at the beginning everything top and great service, support is under all sow Vorallem I had in my last correspondence almost the feeling that make fun of me 😅
Zahl da nix more, there are so many casinos, make sure that another where I Deposit not to the same group or so belongs, because only if the clientele is consistent it is treated as clientele ✌🏽

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Nick1895
Expert

Twin New Customer Promo: 166 Free Spins in Helloween!

20th Oct. 2020, at 11:18 am CEST#18
1 Like

Liked this post: Avatar von Ralkone Ralkone
2shyne wrote on 10/20/2020 at 10:53 AM
@nick1895

Will probably not get an answer, the "manager" is almost like such an advertising bot
Have ne time long really like to play at Twin, but since a few weeks no more, funny club this casino, at the beginning everything top and super service, support is under all sow Vorallem I had in my last correspondence almost the feeling that make fun of me 😅
Zahl da nix more, there are so many casinos, make sure that another where I Deposit not to the same group or so belongs, because only if the clientele is consistent it is treated as clientele ✌🏽

That's exactly how I felt the lastGespräche in the chat of Twin also. One was not taken seriously, on the question of where you can block his account there, the employee has blocked me directly, although I had not asked for it, but only wanted to have the information.
Apparently, you are unfortunately right, so I find it an impertinence to lure here great players from the forum.
My main concern is that I have already left quite a lot of money there per month, but you are still delivered to the knife.
Despite great efforts on the part of Caro to clarify the case (again great praise to Caro from my side), came on the part of the department / manager no reaction or compromise. Ask me then, why one is titled as a manager of a casino, if one is then apparently set by the rank so low that one has no say

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