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Bonus & offers: Sunnyplayer cheers bonus under

Topic created on 29th Jun. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,210
ImmortalOli
Rookie

Sunnyplayer cheers bonus under

29th Jun. 2020, at 07:27 pm CEST#1
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I have now had four times the case that sunnyplayer has foisted me a bonus, although 100% can assure that I clicked "Deposit without bonus". When I wanted to withdraw, the message came that I can not withdraw because of active bonus. I contacted the support and they told me that I had selected the bonus and received some relatively small bonus while playing. I myself did not notice it. After some discussion I had the bonus cancelled and of course I had to accept a loss of about 40% of the win. I had the same problems three more times. However, support wrote me that the bonus choice can sometimes save itself due to cookies or something. Which makes no sense because I never selected a bonus. However, on the three times, they showed insight and the bonus was "canceled". However, only when I had to point out that the field for the bonus cancellation is no longer visible to me, which was also the case three times

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x****Y

Sunnyplayer cheers bonus under

29th Jun. 2020, at 07:33 pm CEST#2
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ImmortalOli wrote on 29.06.2020 at 19:27: I have now had four times the case that sunnyplayer has foisted me a bonus, although 100% can assure that I clicked "Deposit without bonus". When I wanted to withdraw, the message came that I can not withdraw because of active bonus. I contacted the support and they told me that I had selected the bonus and received some relatively small bonus while playing. I myself did not notice it. After some discussion I had the bonus cancelled and of course I had to accept a loss of about 40% of the win. I had the same problems three more times. However, support wrote me that the bonus choice can sometimes save itself due to cookies or something. Which makes no sense because I never selected a bonus. However, on the three times, they showed insight and the bonus was "canceled". However, only when I had to point out that the field for the bonus cancellation is no longer visible to me, which was also the case three times.

That is ne action of those. 40euro convert and 4euro bonus received. Up to 10x. You can cancel the bonus at any time under bonus itself...

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ImmortalOli
Rookie

Sunnyplayer cheers bonus under

29th Jun. 2020, at 08:14 pm CEST#3
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Seniorfips wrote on 29.06.2020 at 19:33
This is ne action of them. 40euro convert and get 4euro bonus. Up to 10x. You can cancel the bonus at any time under bonus itself...

I do not know anything about it. Apart from that, the support has admitted 3 out of 4 times that there is no active bonus

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Lucas001
Amateur

Sunnyplayer cheers bonus under

29th Jun. 2020, at 09:05 pm CEST#4
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Had something like that once, at another casino
deposited 500 and automatically have booked me a bonus on it, I wrote to support and said, is it still going? Have canceled the bonus without grumbling. If I had made even one spin, I would have lost 500€.

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x****Y

Sunnyplayer cheers bonus under

29th Jun. 2020, at 09:41 pm CEST#5
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ImmortalOli wrote on 06/29/2020 at 8:14 PM
I don't know anything about that. Aside from that, yes support has admitted 3 out of 4 times that there is no active bonus.

Yes there is, it really is. sunmaker currently has the same crap, activates itself...

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