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Bonus & offers: Sunmaker support is an impertinence (Page 2)

Topic created on 10th Feb. 2018 | Page: 2 of 2 | Answers: 12 | Views: 5,005
Begbie
Elite

Sunmaker support is an impertinence

17th Feb. 2018, at 11:30 am CET#11
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Daniel wrote on 17.02.2018 at 11:22 am
That the support is supposed to be unfriendly honestly shocks me and I think and hope that this was just an exception.

it is mainly the female employees (Sabine, Renate,etc.) who are mostly snotty and rude.
the male employees are all correct in my experience! The write also times own things instead of copy/paste text blocks to fall back!

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Anonym

Sunmaker support is an impertinence

17th Feb. 2018, at 11:32 am CET#12
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My experience with Sunmaker's support is also shockingly bad. When I compare to other casinos, the sunmaker support is the most unfriendly I have experienced so far. And not just once!

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Bullit986

Sunmaker support is an impertinence

1st Aug. 2021, at 11:48 pm CEST#13
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effekt40 wrote on 10/02/2018 at 21:24: Hi,
i have now and then had problems with the games.
It was debited the bet and then came error message about a technical error.
This I reported to the support that told me only : we check this and they get an emai

A few days later I made a request, what the test had resulted and answer was: we have no information....

I asked for a goodwill bonus (it was maybe just 5€) and was just told to wait for an email.
I am a loyal player at sunmaker pay a lot and win sometimes....
But that one after many deposits no entgegenkommen has is yes times right Sche....

Yes, I can only agree today also about 4 hours rumgemacht until then but it was determined that I'm right and winners have to pay out my money (this year 478 € and now on about 0 €) then you want to book times 20 € out because at Lapalingo runs better with me and you get told that it is not feasible although I deposited it yesterday.🤔I pay mostly with Trustly and suddenly want the other casino from the store a eienzahlung via paysafecard. Well I'll Deposit there no more cent as a regular customer there are also hardly free spins or times smaller bonus amounts actually a pity the casino I found once really good

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