Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Spin away bonus

Topic created on 29th Dec. 2020 | Page: 1 of 2 | Answers: 17 | Views: 6,191
Ben1698
Hello, I am new here and wanted to share my experience of the new Spin Away Casino

So...
I deposited 100€ and got a 100€ bonus.
So I started playing
Was an up and down, but then had made a good win. Was then at about 1000€.
Then I went to the game "Extra Chilli"
1.20 stake it was believed. Can not say it exactly.
Factor x21 and then came the picture full pink chilli. Win 6500€. Brutal.
Then of course continued to play with high stakes. And always won and won. Was then a total of 13500€.
So of course pay out something
8500€ I wanted to pay out because I have already converted the bonus of course 35 x. Account verifiziet and withdraw pressed.
Then came this email.



Phil
(NGame)

25 Dec 2020, 15:38 UTC
Hi Christoph,

hope you are doing well!

Your withdrawal has just been cancelled and the amount of 8400.87 EUR has been confiscated because you unfortunately violated our bonus terms.
You have unfortunately played with a stake of more than 5€ while the 1st Welcome bonus was still active.

10.3 The maximum single wager with bonus credits while fulfilling the Wagering requirements is €5. Players who wager more than this amount Risk losing all their wins.

As a sign of good faith, we have credited your initial Deposit of €100 to your account as well as the 1st welcome bonus.

If you participate in future bonus or free spins campaigns, please make sure to play with a maximum wager of $5 until the bonus is fully wagered.

Please note that this decision is final and cannot be appealed.


Kind of cheeky, isn't it?


This post has been translated automatically

Anonym
Moin,
i think the mail is missing, at least I don't see one...

But I play times oracle: In the mail is something in the direction of "violate bonus guidelines"?

This post has been translated automatically

upola
Legend
Phew, is a Curacao casino.
Whether they pay out at the sum?

This post has been translated automatically

Christian1337
Experienced
Did you spin over 5 euros while the bonus was active?

depending on that it is cheeky, or just not because they are in the right

This post has been translated automatically

Ben1698
I can't say exactly. Because I have not followed it closely

This post has been translated automatically

Anonym
I also can not read or click on the mail...

This post has been translated automatically

Ben1698
Antiheld1335 wrote on 29.12.2020 at 09:03: Moin,
i think the mail is missing, at least I don't see it...

But I play times oracle: In the mail is something in the direction of "violate bonus guidelines"?

Christoph,

I hope you are well!

Your withdrawal has just been canceled and the amount of 8400.87 EUR has been confiscated because you have unfortunately violated our Bonus Policy.
You have unfortunately played with a stake of more than 5€ while the 1st Welcome bonus was still active.

10.3 The maximum single wager with bonus credits while fulfilling the Wagering requirements is €5. Players who wager more than this amount Risk losing all their wins.

As a sign of good faith, we have credited your initial Deposit of $100 to your account as well as the 1st welcome bonus.

If you participate in future bonus or free spins campaigns, please make sure to play with a maximum bet of 5€ until the bonus is fully wagered.

Please note that this decision is final and cannot be appealed.

This post has been translated automatically

upola
Legend
Ben1698 wrote on 12/29/2020 at 11:11 AM
Christoph,

hope you are well!

Your withdrawal has just been canceled and the amount of 8400.87 EUR has been confiscated because you have unfortunately violated our Bonus Policy.
You have unfortunately played with a stake of more than 5€ while the 1st Welcome bonus was still active.

10.3 The maximum single wager with bonus credits while fulfilling the Wagering requirements is €5. Players who wager more than this amount Risk losing all their wins.

As a sign of good faith, we have credited your initial Deposit of $100 to your account as well as the 1st welcome bonus.

If you participate in future bonus or free spins campaigns, please make sure to play with a maximum bet of 5€ until the bonus is fully wagered.

Please note that this decision is final and cannot be appealed.

Didn't you read the bouns conditions before?

This post has been translated automatically

wettibernd
Expert
I think you bought the free spins at Chilli and thus violated the 5€ rule. You could not do anything at an MGA casino because you have violated the terms and conditions.

This post has been translated automatically

Ben1698
Must confess that I have not read that exactly. Well, it's my fault but it's supposed to be empty. And vllt it helps someone else who plays there

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 09:04 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately