Daniel1988 wrote on 15.06.2024 at 00:57: 8 days left until my cash prize expires, sent all necessary documents to support more than a week ago.
No answer from support about the status of the Verification, even in the alleged working hours from 10 am to 5 pm.
I have already read many complaints where winnings have been forfeited because nothing was processed correctly or there was no response from support.
You play a lot of tournaments and in the end you get nothing, so annoying!
In my case, the deadline had also expired, but I still received my win after verification
Unfortunately, your €10FTN win from Tournament win in tournamentId - 2040942 position - #8 has been forfeited - this happens automatically after 14 days from the day the prize was won for an unverified account and/or a missing FTN payment method in your account.
To prevent this from happening again on your future prizes, all you need to do is verify your account and have the FTN wallet address updated.
Worse than any Verification process in normal casinos, already the third forfeited prize 😡
They don't reply to my emails regarding the verification status, only the note that my prize has expired, which of course goes out.
Do they even have customer service or do bots send out standard emails?
It's a joke and I even created the token wallet.
How many times have you tried your verification process?
I hope not more times or?
I also got the message that the price has expired, but after 2 or 3 weeks I got confirmation verification process successful and then money 💸 was sent
You have to wait not again and again your verification
Start again 😄
otherwise you will be after every restart verification process
at the end of the waiting loop
I made the same mistake a few years ago
In description it says Info DO NOT START verification process SEVERAL TIMES
Identity Validation
Address Validation
Payment Method Validation
Do it once and then be patient
And don't forget if you have already sent everything just don't send it again because then you will be at the end of the queue again
Max1989 wrote on 22.06.2024 at 17:30: How many times have you tried your verification process?
I hope not more times or?
I also got the message that the price has expired, but after 2 or 3 weeks I got confirmation Verification process successful and then money 💸 was sent
You have to wait not again and again your verification
Start again 😄
otherwise you will be after every restart verification process
at the end of the waiting loop
I made the same mistake a few years ago
In description it says Info DO NOT START verification process SEVERAL TIMES
Identity Validation
Address Validation
Payment Method Validation
Do it once and then be patient
And don't forget if you have already sent everything just don't send it again because then you will be at the end of the queue again
Edit by Andre: Font color adjusted
I've sent all the necessary documents to the KYC department once so far and haven't even received a short feedback on the Verification status for weeks!
But don't run after them now, pointlessly playing a lot more tournaments and wasting time.
In the end, I'll stay in the queue for another year and in that time 5 more prizes will expire.
When I see that almost 40,000 players are already playing the €300 Tournament, I can actually resign.
I have sent all the necessary documents to the KYC department once so far and have not even received a short feedback on the Verification status for weeks!
But don't run after them now, pointlessly playing a lot more tournaments and wasting time.
In the end, I'll stay in the queue for another year and in that time 5 more prizes will expire.
When I see that almost 40,000 players are playing the €300 Tournament, I can actually resign.
Why are you even playing the NFT tournaments if you don't have fastex? Before joining the tournament, you are asked extra every time. You should have set it up beforehand, it costs nothing.
I have sent all the necessary documents to the KYC department once so far and have not even received a short feedback on the Verification status for weeks!
But don't run after them now, pointlessly playing a lot more tournaments and wasting time.
In the end, I'll stay in the queue for another year and in that time 5 more prizes will expire.
When I see that almost 40,000 players are already playing the €300 Tournament, you can actually resign.
i have waited more than 3 weeks first get message the win way but a few weeks later money was sent 💸
Just wait and write as soon as money has arrived
It takes so long once because of data confirmation
I must have won 10 times already Money was always paid out
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In my case, the deadline had also expired, but I still received my win after verification
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SweetTNT1000Bonanza
MissionBigBass
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Thanks for the codes👍
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Unfortunately, your €10FTN win from Tournament win in tournamentId - 2040942 position - #8 has been forfeited - this happens automatically after 14 days from the day the prize was won for an unverified account and/or a missing FTN payment method in your account.
To prevent this from happening again on your future prizes, all you need to do is verify your account and have the FTN wallet address updated.
Worse than any Verification process in normal casinos, already the third forfeited prize 😡
They don't reply to my emails regarding the verification status, only the note that my prize has expired, which of course goes out.
Do they even have customer service or do bots send out standard emails?
It's a joke and I even created the token wallet.
This post has been translated automatically
Socialtournaments
Nobody has liked this post so far
I hope not more times or?
I also got the message that the price has expired, but after 2 or 3 weeks I got confirmation verification process successful and then money 💸 was sent
You have to wait not again and again your verification
Start again 😄
otherwise you will be after every restart verification process
at the end of the waiting loop
I made the same mistake a few years ago
In description it says Info DO NOT START verification process SEVERAL TIMES
Identity Validation
Address Validation
Payment Method Validation
Do it once and then be patient
And don't forget if you have already sent everything just don't send it again because then you will be at the end of the queue again
Edit by Andre: Font color adjusted
This post has been translated automatically
Socialtournaments
Nobody has liked this post so far
I've sent all the necessary documents to the KYC department once so far and haven't even received a short feedback on the Verification status for weeks!
But don't run after them now, pointlessly playing a lot more tournaments and wasting time.
In the end, I'll stay in the queue for another year and in that time 5 more prizes will expire.
When I see that almost 40,000 players are already playing the €300 Tournament, I can actually resign.
This post has been translated automatically
Socialtournaments
Nobody has liked this post so far
Why are you even playing the NFT tournaments if you don't have fastex? Before joining the tournament, you are asked extra every time. You should have set it up beforehand, it costs nothing.
Btw. 13th place in an ftn tournament yesterday
This post has been translated automatically
Socialtournaments
Nobody has liked this post so far
i have waited more than 3 weeks first get message the win way but a few weeks later money was sent 💸
Just wait and write as soon as money has arrived
It takes so long once because of data confirmation
I must have won 10 times already Money was always paid out
This post has been translated automatically
Socialtournaments
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SweetTNT1000Bonanza
GoldenMidas
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