Hello, short question, because I'm not so much familiar with socialtournaments or have never made payout until now
but now i won 5euro as a prize in a Tournament (FTN Fasttoken) and i got email today that i have 11 days to claim payment
my problem is I don't know how to claim it
Already set up a FTN wallet complete with Verification and everything and also added that as a payment method on socialtournaments account
now I don't know what else I need to do / can do? Maybe still verify KYC until now it says in the account at KYC (1/3) maybe it goes only when I have still verified my ID validation with ID etc., or? Have at least also only today my documents ID etc. there by mail sent to KYC validation, mail address so it would have to be verified only by them.
Thank you, if someone could help me a little further briefly many thanks in advance.
ilo030ilo wrote on 29.09.2023 at 15:20: Hello, short question, because I'm not so much familiar with socialtournaments or have never made payout until now
but now I won 5euro as a prize in a Tournament (FTN Fasttoken) and got email today that I have 11 days to claim payment
my problem is I don't know how to claim it
Already set up a FTN wallet complete with Verification and everything and also added that as a payment method on socialtournaments account
now I don't know what else I need to do / can do? Maybe still verify KYC until now it says in the account at KYC (1/3) maybe it goes only when I have still verified my ID validation with ID etc., or? Have at least also only today my documents ID etc. there by mail sent to KYC validation, mail address so it would have to be verified only by them.
Thank you, if someone could help me a little further briefly many thanks in advance.
Yes kyc must stand on 3/3 before that is not triggered! Send ID and proof of address then everything should fit
Because of pay out 10 € at least. 5 € does not pay out. Funny 5 € win goes but auzahlen only from 10 €. Had also won times 5 € I would have to wait until I win again had won a few days later 15 € 20 I could pay off
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but now i won 5euro as a prize in a Tournament (FTN Fasttoken) and i got email today that i have 11 days to claim payment
my problem is I don't know how to claim it
Already set up a FTN wallet complete with Verification and everything and also added that as a payment method on socialtournaments account
now I don't know what else I need to do / can do? Maybe still verify KYC until now it says in the account at KYC (1/3) maybe it goes only when I have still verified my ID validation with ID etc., or? Have at least also only today my documents ID etc. there by mail sent to KYC validation, mail address so it would have to be verified only by them.
Thank you, if someone could help me a little further briefly many thanks in advance.
This post has been translated automatically
Socialtournaments
Liked this post: ilo030ilo
Yes kyc must stand on 3/3 before that is not triggered! Send ID and proof of address then everything should fit
This post has been translated automatically
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Liked this post: ilo030ilo
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