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Bonus & offers: Slothunter Cashback Problem

Topic created on 01st Jan. 2022 | Page: 1 of 1 | Answers: 0 | Views: 1,634
TheFighter86
Rookie

Slothunter Cashback Problem

1st Jan. 2022, at 03:35 pm CET#1
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Hello everyone, I am level 4 VIP at Slothunter and have gambled away on 30 December 2021 300€ without a win. But since you always get the 7% Cashback for the last week for the losses, I thought no problem I will get again as before. Now the support writes me that the wins and losses of the entire time count and there I would actually be in plus. But it is clear in the Bonusbdedingungen that only the last week counts. After back and forth, the support writes in the chat, my profile would not apply to the current conditions. I did not get an answer to what they meant. Now apparently the manager was written to and I should contact the support again later, maybe the problem will be solved. It's funny because I had lost a few weeks ago where I only 50 € the cashback still get, although I was generally in plus at the casino. Can someone please help me here or describe experiences?

Kind regards

U. Müller

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