Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Rizk.com Casino (Page 2)

Topic created on 05th Feb. 2019 | Page: 2 of 3 | Answers: 23 | Views: 5,826
BookOFClowns
Top Member

Rizk.com Casino

6th Feb. 2019, at 03:08 am CET#11
1 Like

Liked this post: Anonym
I write now also times the support on Rizk to...and demand 500 FS, otherwise I make the bad on GJ

This post has been translated automatically

T0uchTheSky
Elite

Rizk.com Casino

6th Feb. 2019, at 03:19 am CET#12
1 Like

Liked this post: Avatar von BookOFClowns BookOFClowns
JaciJaci wrote on 02/05/2019 at 23:41: So Hi Guys,
I strongly request that you avoid the above casino.
After a long conversation with the support staff Philip was out of pure "mercy" on the part of the above casino my account locked (with upcoming extra wheels, which would have been playable in a few hrs.)

As you know it for sure, you try to get back in some way "that" what you have already lost.
That's what I tried to do with the offer to spread good word of mouth on forums like here. Which would have been justified then also, because by positive feedback on forums such as Gamblejoe etc.. Free spins to cash in, is probably "easy money" Everyone probably prefers to pay on a kulantem online casino
Instead, the support staff turned me the word in the mouth, after I with a hyperbole (stylistic device of the German language, means virtually with an exaggeration, kA would have to google the word itself, but knew that there is such a thing ) gave him the feeling to watch out for me and protect to have to lock the account. If the course of conversation interests you, I can also post this...

MFG

You should be banned everywhere

This post has been translated automatically

Grashopper
Experienced

Rizk.com Casino

6th Feb. 2019, at 03:36 am CET#13
1 Like

Liked this post: Avatar von BookOFClowns BookOFClowns
I can no longer ey

First of all Rizk is top. The support has always been nice and helpful and am there also thick in the plus
In addition, they take, probably as one of few casinos, the Player protection really seriously. Have there sometime made a joke with dark side in one. There was immediately nachgehakt and more or less checked whether there is reason for concern. Surely not least because there are already some casinos with penalties had to grab well in pocket.

And if then such a small suchti comes, probably still not loosening, annoying with the attempt to persuade the other and then still has such a bad offer in the luggage....there I can imagine the possibly reason for concern would exist or the one maybe just has a way

And Rizk has umpteen Affiliate partners....but they surely just haven't recognized your influence on the global zockercommunity let alone appreciated....eh all criminals there
Without shit ne.....:D too delicious :D

This post has been translated automatically

Myloveboo
Amateur

Rizk.com Casino

6th Feb. 2019, at 04:01 am CET#14
1 Like

Liked this post: Anonym
Hello to all 🤗
First of all I want to apologize for my not so good German writing 😄
I play in the Rizk Casino since 1 year or bisin more, am at level 400
They have fast and easy payout, support has always been very nice and helpful, very often I also got bonus via chat request. Letze zeit are couple of new support staff there which are unfriendly and cheeky. They do not let you make excuses and close the chat. I lost 1000€ there last week, and won funny cents from Rizk Wheel, after request for a bonus I am saved for 1 week for chatting.
From one side I understand that they may constantly get requests for free Bonuses, but hey that the support work to answer requests, and if it goes for regular customers who constantly Deposit a lot of money and have no win for months and pay out something, I think so far to be friendly will not be so difficult.
Of course, no one forces me to deposit my money there, of course, loss is part of it and that is not a problem, but I do not like the relationship with regular customers as they have at the moment. And that is the only reason why I will soon close my account there

This post has been translated automatically

Anonym

Rizk.com Casino

6th Feb. 2019, at 06:25 am CET#15
0 Likes

Nobody has liked this post so far
So I have also experienced that at Rizk some employees are annoyed by the constant questions about Bonuses, but otherwise the casino is very serious. Withdrawals I have mostly on the same day on the account, fastest payout lasted 5 min. And that the employees such "a deal" reject but only shows that they deal responsibly with the casino. Unbelievable to even suggest such a thing to them

This post has been translated automatically

Anonym

Rizk.com Casino

6th Feb. 2019, at 07:40 am CET#16
0 Likes

Nobody has liked this post so far
Have there a long time ago made bad experience, they wanted for the purpose of money laundering prevention that I convert my deposited 10 €. Then I write that I can not convert this due to freshly set loss limit (after Deposit I have set 10 € loss limit) and whether you can make an exception and send me the money back (On PayPal account), because before I have not always converted my deposit amount 1x.

The support has without long umschweifen threatened to close my account and with the words whether I would like a cool off period and has enumerated which periods they can set. After the action I had myself blocked there. The same thing happened with a friend a little different, he had deposited with Trustly and the money was not on it and he wrote to the chat and this offered him just like me directly a cool off period? So I do not want to discuss now about right or wrong, but I doubt that this is the right tone in such matters.

I don't want to say that Rizk is not one of the "serious" ones, but they have their quirks. They don't want to pay a fine and go directly out of their way to avoid anything that can hurt them. To the first post I must say, if Rizk would have "struck" there they would be definitely unseriös. A casino should never get involved in such deals, they have their Affiliate programs.

This post has been translated automatically

Anonym

Rizk.com Casino

6th Feb. 2019, at 08:23 am CET#17
0 Likes

Nobody has liked this post so far
So I won't let anything come to Rizk. As for begging for free spins, that's just like me constantly asking for free beer at my local pub just because I drink a few beers there regularly, who would do that? The fact is, Rizk pays out the fastest of all, which I find crucial. I have never needed support there, only for Verification and that went completely smoothly. But to make a fuss about 10 Euro turnover? What are they supposed to think when someone "stresses" over a 10 euro payout? In such a case, it is really just right to point out closure or cooloff

This post has been translated automatically

RuhrPottProll
Amateur

Rizk.com Casino

6th Feb. 2019, at 09:44 am CET#18
0 Likes

Nobody has liked this post so far
😂
so i'm personally not thrilled with Rizk either...deposited a lot, had a lot of bad luck, can happen.
but the number that you have suggested is really 'n cracker....if you had listened very gnau, you could have heard the support staff certainly laugh out loud
and then open a thread here, and have a good cry....not bad, hats off!
what did you expect? "oh....the evil casino didn't want to give you an extra sausage? guziguziguzi......"
on that note,
*ping*🍻🍻🍻

This post has been translated automatically

Anonym

Rizk.com Casino

6th Feb. 2019, at 09:45 am CET#19
0 Likes

Nobody has liked this post so far
Jhahn wrote on 02/06/2019 08:23: So I won't let anything come to Rizk. As for begging for free spins, well that's just like me constantly asking for free beer at my local pub just because I regularly drink a few beers there, who please does that? The fact is, Rizk pays out the fastest of all, which I find crucial. I have never needed support there, only for Verification and that went completely smoothly. But to make a fuss about 10 Euro turnover? What are they supposed to think when someone "stresses" over a 10 euro payout? In such a case, it is really just right to point out closure or cooloff.

You seem to know very detailed about what happened to me. I asked quite normally why 1. the payout was rejected and 2. whether you can exceptionally pay out the 10 € because otherwise I have to leave the 10 € there for 1 month. Then came just directly that with the cool off. And the way was what I criticize, I doubt that at 10 € already such money laundering prevention is necessary (there are enough casinos that regelkomform exceptions make!). I have now not deposited with a PSC, but imagine you buy a 10 € PSC and then can not use the 1 month - is not a nice experience?

I have never asked for free spins, etc. unless there were problems with the rewards. I'm also not the only one who complains about this in the following thread you can see that enough players complain about the handling of problems:

https://www.gamblejoe.com/forum/online-casinos/allgemeines/rizk-technische-probleme--35625/

And I can post more of them from various forums here. That problems can occur is not the problem, but how Rizk deals with it is not even close to what I would call "good". They usually pay out fast (around the level of Videoslots, Twin, ...) and the selection of games is good, that there are wagerfree spins is good. If you have no problems there it is a very very good casino. What I find fault with is how they react to problems, all users are treated as highly addicted players who lie. Maybe the majority does, but still no reason to put a blanket muzzle on every user directly according to: "Keep writing and you're gone".

You have as you write yourself never needed the support, but give a statement that they are always great?

This post has been translated automatically

Anonym

Rizk.com Casino

6th Feb. 2019, at 10:24 am CET#20
0 Likes

Nobody has liked this post so far
Ankor wrote on 02-06-2019 09:45 AM
You seem to know very detailed about what happened to me. I asked normally why 1. the payout was rejected and 2. whether you can exceptionally pay out the 10 € because otherwise I have to leave 1 month the 10 € there. Then came just directly that with the cool off. And the way was what I criticize, I doubt that at 10 € already such money laundering prevention is necessary (there are enough casinos that regelkomform exceptions make!). I have now not deposited with a PSC, but imagine you buy a 10 € PSC and then can not use the 1 month - is not a nice experience?

I have never asked for free spins, etc. unless there were problems with the rewards. I'm also not the only one who complains about this in the following thread you can see that enough players complain about the handling of problems:

https://www.gamblejoe.com/forum/online-casinos/allgemeines/rizk-technische-probleme--35625/

And I can post more of them from various forums here. That problems can occur is not the problem, but how Rizk deals with it is not even close to what I would call "good". They usually pay out fast (around the level of Videoslots, Twin, ...) and the selection of games is good, that there are wagerfree spins is good. If you have no problems there it is a very very good casino. What I find fault with is how they react to problems, all users are treated as highly addicted players who lie. Maybe the majority does, but still no reason to put a blanket muzzle on every user directly according to: "Keep writing and you're gone".

You have as you write yourself never needed the support, but give a statement that they are always great?


So Ankor, I did not want to attack you at all. What I meant was, if someone writes to the support that he urgently needs the 10 euros, which he had just deposited, it is obvious from my point of view, if the support then suggests to the person to just sit out for a while with games=cool off. Since they probably just have to comply with the rule that it must be implemented once, that is not only at Rizk so. What else should they write to you then, except that they have to keep their own rules. As for the support, I wrote that I never needed it, except for the Verification, so I did need it. That they are always great I have nowhere written? I do not have to defend Rizk or praise it to the skies, had only written my opinion regarding the 10 euros. Because it was just about the insane sum of 10 euros, which should not seem arrogant now, but I personally would have then just tried to implement once and if it had not worked, considered as an apprenticeship in this casino and the next 10 deposited in a casino where you can withdraw without implementing. No idea which casinos are then. Had this problem to Deposit by mistake, not yet

This post has been translated automatically

Hot Topics8th Apr. 2025 at 03:06 am CEST

Miscellaneous
0
Online Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
Profile picture of testaccount_juliantestaccount_julian
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately