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Bonus & offers: Razor Tournament 2nd place/payout

Topic created on 15th Aug. 2024 | Page: 1 of 1 | Answers: 4 | Views: 595
Sam000
Hello dear community,

i'm new to the forum and I'm contacting you about my win at Platincasino and the free spins I won. A few days ago, I deposited around €100 via crypto (Bitcoin) at Platincasino. I had already deposited a total of 2 times before that. I used a bonus once. At that time I had played my way up to €300 but then gambled the money away again. After depositing €100, I was able to play my way up to €5000 to date (as of 15.08.24). I had already sent off my Verification documents last week. I uploaded my ID and co, as well as the other proofs that were required. After 2 days, however, only one part of my documents had a tick next to it, which I assume was my ID with the associated selfie. Unfortunately, the rest still shows the clock. I asked in the Live Chat what else I needed to do and was told that everything was fine and I could pay out. I have done that so far, the payout of 4000€ is currently still being processed. After all the experiences that have been written down here, I assume that the whole thing will cost me a lot of nerves and time, but let's see maybe it will work out. I made my big win on Razor Returns, there was still a Tournament going on at the time and I only saw afterwards that I had come second. So I won 2000 free spins on Tnt Bonanza 2 (I assume on 10 cents and bet, right?).

My question now is: Should I accept the free spins? They are shown to me as a bonus, the terms and conditions of the tournament state that the wins from them must be wagered a total of 40 times and a maximum of €500 can be won. However, I now have €4000 in the payout and €1000 in my account. As Platin is known, the payout will be rejected and returned to my account. But what happens if I accept the free spins and play? Then the money mixes with the money I have won in my account, so to speak. Then Platin could have a reason to get on my nerves and refuse to pay out, right? Playing the games after my payout is probably also out of the question as they expire in 5 days and Platin apparently likes to take a very long time. If anyone else has any tips or ideas on how I should deal with the payout or how I should behave towards Platincasino, I would be delighted.
Many thanks for your help in advance!

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garfield68
Elite

Sam000 wrote on 15.08.2024 at 20:37: Hello dear community,

i am new here in the forum and am contacting you about my win at Platincasino or my free spins. A few days ago I deposited about €100 via crypto (Bitcoin) at Platincasino. I had already deposited a total of 2 times before that. I used a bonus once. At that time I had played my way up to €300 but then gambled the money away again. After depositing €100, I was able to play my way up to €5000 to date (as of 15.08.24). I had already sent off my Verification documents last week. I uploaded my ID and co, as well as the other proofs that were required. After 2 days, however, only one part of my documents had a tick next to it, which I assume was my ID with the associated selfie. Unfortunately, the rest still shows the clock. I asked in the Live Chat what else I needed to do and was told that everything was fine and I could pay out. I have done that so far, the payout of 4000€ is currently still being processed. After all the experiences that have been written down here, I assume that the whole thing will cost me a lot of nerves and time, but let's see maybe it will work out. I made my big win on Razor Returns, there was still a Tournament going on at the time and I only saw afterwards that I had come second. So I won 2000 free spins on Tnt Bonanza 2 (I assume on 10 cents and bet, right?).

My question now is: Should I accept the free spins? They are shown to me as a bonus, the terms and conditions of the tournament state that the wins from them must be wagered a total of 40 times and a maximum of €500 can be won. However, I now have €4000 in the payout and €1000 in my account. As Platin is known, the payout is initially rejected and is returned to my account. But what happens if I accept the free spins and play? Then the money mixes with the money I have won in my account, so to speak. Then Platin could have a reason to get on my nerves and refuse to pay out, right? Playing the games after my payout is probably also out of the question as they expire in 5 days and Platin apparently likes to take a very long time. If anyone else has any tips or ideas on how I should deal with the payout or how I should behave towards Platincasino, I would be delighted.
Many thanks for your help in advance!


don't accept it, otherwise the win from the free spins (which is bonus money) will be mixed with your real money balance and you won't be able to withdraw anything, but will have to wager 40x your winnings first.

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Falke
Expert
The answer is very clear: no.

Unless you want to Risk your entire €5,000.

This post has been translated automatically

gamble1
Icon
I would also wait and see, I didn't touch the free spins there a few days ago until the money was there

Normally they can see how much was won but at the moment very few employees seem to have a plan if you get to the wrong one who doesn't check anything you have a lot of running around

No matter what the free spins bring you, you can only keep 500 after wagering 40 times, so the Risk here is clearly far greater than the benefit

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Sam000
Many thanks for the answers.
For those who are interested: The payout worked amazingly well. The freespins yielded €520, of which I ultimately had €500 in my account. However, this €500 had to be wagered 40 times. Unfortunately, this was very difficult to achieve. After gambling for a while, I checked how much I had wagered so far... I was at €2900 out of €20,000. I then gave up and let the money run down to a €2 bet as it seemed almost impossible to wager that much money.

This post has been translated automatically

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