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Bonus & offers: Quick game games, what does it mean? (Page 2)

Topic created on 29th Oct. 2019 | Page: 2 of 2 | Answers: 19 | Views: 5,046
mk5jas
Amateur
With such conditions I would not even Deposit money even if I play without a bonus. There are enough casinos that can express themselves clearly and understandable for everyone and also still use software that prevents you from violating the conditions of the bonus
Reads as if a politician had written a law, there is also everything written so that lawyers can interpret the in 100 directions.

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mm250ps
Amateur
mk5jas wrote on 29/10/2019 at 15:13: With such conditions I would not even Deposit money even if I play without a bonus. There are enough casinos that can express themselves clearly and understandable for everyone and also still use software that prevents you from violating the conditions of the bonus
Reads as if a politician had written a law, there is also everything written so that lawyers can interpret the in 100 directions.

Oh so hard you do not need to condemn the Bonuses I had sogut wie noch nie a problem with bonus. You just have to know exactly what it is about that you can stick to it.
I've packed the weekend also 2x bonus and could pay out without problems, since the rules were only what clearer

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Christoph
Experienced
I just remembered that I had played MagicRed with bonus by mistake

https://www.gamblejoe.com/news/magicred-erfahrungen-im-ersten-test/

There I had activated the autoplay and even the fast spin option at Play'n GO temporarily. I had no problems cashing out the win after meeting the turnover requirements. So the autoplay function does not seem to be affected

However, I would only ever play at Aspire Global without a bonus in the future due to the complicated bonus terms. The Risk of breaking any rule is just too high

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Caro
Expert
So I contacted the chat again and also Aspire Global.

The CS said that the Schellspin option was meant here

Now comes the cracker statement from Aspire Global
Thanks for contacting us at Aspire Global.


Please be advised that we have a few games across our network called "Quick Play" games. These games do not count towards wagering.
These games are not available on all our sites, so the player most likely do not see the games on the brand he is customer on, if he doesn't understand.


I have replied to Aspire again and am waiting for feedback...the reply is absolutely no help and does not answer my question either

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mm250ps
Amateur
Are the hard

Thanks Caro, do not think I will ever use there bonus.
If they don't like it, they'll probably turn it around when they pay out the way they want.

That's the same with the Welcome bonus with them, in the entire chain you can only use 1x the W.Bonus. They have how many casinos? Believe around 40, I do not even want to know how many payouts have been denied because of this.

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Caro
Expert
Short update from Aspire Global and we are still not smarter

The game does not have any special features in particular, it is a normal game.

Please note that there are not several games like this. There is an actual game called "Quick Play". That is the game that is mentioned in the bonus policy. There used to be more games like this one, but from what I can see we only have one game like this across our network for now.


So we don't see a "Quick Play" game in the bonus policy. But Christoph and I have the assumption that these are the games from the Provider Ka Gaming. Ka Gaming offers Quick Play Jewels, Quick Play Candy and Quick Play Mahjong as slot games. However, we have found only the Mahjong slot...Maybe the other games are available at the 40/50 other casinos...:D

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Qiestin
Visitor
Good morning,

have now registered here specifically to provide assistance in solving this case.


In the casino mr.play, which also belongs to the Aspire Global Casinos Group and where also these bonus conditions prevail (as mentioned above,) I have asked in the chat... here now an excerpt from the chat history:


Christin: Good morning, I am thinking about claiming the Welcome bonus with you. Now I have read through the Bonus terms and conditions and find the statement a bit fuzzy/ambiguous: "The following bets do not count towards our turnover requirements: All quick play games, [...] All rush games, [...]" What exactly are these types of games????
Christin: Hey Malte, I salute you!
Malte: I say hello too
Malte: This can be Roulette and Blackjack games
Malte: This is due to the fact that the bet is 0%.
Christin: Ah ok, I thought this had something to do with the SchnellSpin feature or automatic spins on slots.
Christin: And how can I tell which Roulette and BlackJack games are affected?
Malte: No, you can use the welcome offer for spins. As long as you don't get over 4 euros
Malte: http://download.gamesrv1.com/Resources/External/bonusterms/tc_eng_EUR.html
Malte: This is the list of games and bets
Christin: OK, supi... thanks a lot!



Hope this helps!


LG

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Qiestin
Visitor
Caro
Expert
Canimapula wrote on 01/11/2019 at 10:44 am: Good morning,

have now registered here specifically to provide support in solving this case.


In the casino mr.play, which also belongs to the Aspire Global Casinos Group and where also these bonus conditions prevail (as mentioned above,) I asked in the chat... here now an excerpt from the chat history:


I hope this helps!


LG

Roulette and Blackjack games are listed separately in the bonus conditions. So this makes no sense what the CS employee told you.

The following bets do not count towards our Wagering requirements: All Video Poker Games, All Roulette Games, All Quick Play Games, All Blackjack Games , Hi Lo Fever, All Baccarat Games, All Rush Games, 3 Card Poker, European Roulette, Football Studio, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah.

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Qiestin
Visitor
WTH!! - every chat / demand results ne other interpretation!

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