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Bonus & offers: Question about cheekyriches

Topic created on 28th Nov. 2018 | Page: 1 of 1 | Answers: 7 | Views: 1,309
sync1312
Hello people

does anyone of you have experience with cheekyriches? I'm a little irritated since yesterday evening and would now like to speculate here
speculate on a few answers.

I have registered with cheekyriches and with 45€ Deposit the 200% bonus claimed
After the deposit I had two different account balances, once the cash account balance and the bonus account balance.

I joined the first game and within the first 15 spins I got free spins on 2,00€ bet which raised my cash balance to 700€.
I played some more (up to 619€) until I finally wondered why the progress bar of my wager didn't move a millimeter from 0%
and even after these rounds played it was still at 0%.

Then I checked the two account balances in amazement and my entire win was on the cash side and the BonusMoney side had changed from the amount 0.0.
I thought to myself, that can't be and wrote to the chat. The Live Chat finally told me that in their casino the cash is used first and then the bonus amount which has to be converted. When I then asked him what amount I can currently withdraw, he told me 619€.

I have the money now pending in a payout and wonder, is this all so right? Am I entitled to the money?
Normally I know that I have to implement the amount from the first spin and can only pay out the remaining amount at the end of the wager.

All a little confusing. Please understand, I wrote the text on my phone in the subway.
Thanks already for your answers!

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Anonym
This is quite normal. Bonuses are handled differently from casino to casino. Congratulations on your win!

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RiverSong
Legend
in fact there are umpteen different possibilities how a bonus is handled by the respective oc. it is best to always read the terms and conditions first.
leo vegas is the same with the bonus, first is played with real money --> the bonus is not touched can withdraw at any time, it is then only the bonus amount deducted again.
congratulations on the win

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Falko
Icon
A quite inreressantes casino.I find these bonus conditions the very best.Is like InterCasino,LeoVegas and Vera John. You do not have to convert the bonus, if you win before with your real money.There I will also register soon.Good to know.

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Knochen
Elite
That is already crazy that one becomes suspicious meanwhile with something

This is a kind of bonus rule as it should be normal. After all, you would have won the same amount without the bonus. You didn't touch the bonus so you should be able to cancel it and cash out your wins! Never heard of this casino though

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sync1312
Thanks for your answers!
Annoying it is that I was before already on 1100€ and did not know. Until I have then all times a little bit geschnallt I was
on the said 619. Still nice win.
Thanks to all!

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upola
Legend
However, the bonus conditions are grotty.

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M****3
Verify you best right there then the payout should also go faster ahead but normally if the so share and you would have to be paid out u that without problems

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