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Bonus & offers: Platincasino cashback question

Topic created on 01st Mar. 2021 | Page: 1 of 2 | Answers: 15 | Views: 9,981
Anja111
Visitor

Platincasino cashback question

1st Mar. 2021, at 10:08 pm CET#1
0 Likes

Nobody has liked this post so far
Hello together .... I have played with 56.77 euros Cashback at Platincasino and thus several wins after all about 2000, - erspielt.
Now I wonder but how I can pay out what. Had it actually so understood that I only have to play the 56.77.
Now I do not understand the account details:

"The credit is under bonus amount,
Payable balance 0,00
Non-payable balance linked to bonus 0,00
Required conversion 0,00
Maximum conversion amount for this bonus 56.77"

Has anyone here had any experience ?
The chat at Platincasino seems to be overwhelmed right now.
Thanks already


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Muratc111
Rookie

Platincasino cashback question

1st Mar. 2021, at 10:39 pm CET#2
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von TranceBabe TranceBabe
You should have converted the Bonus money into real money after 1 time (56,77€). As hard as it sounds now, your 2000€ are only worth 56€

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Falko
Icon

Platincasino cashback question

1st Mar. 2021, at 10:49 pm CET#3
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Muratc111 wrote on 01.03.2021 at 22:39: You should have converted after 1 time (56,77€) the Bonus money in real money. How hard that sounds now, your 2000€ are worth only 56€

That is really hard

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Anja111
Visitor

Platincasino cashback question

1st Mar. 2021, at 10:58 pm CET#4
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what?? ... is simply unbelievable. Never play with bonus. Thought the Cashback I can apply times. Have it abe not so understood ... especially I also never had a hint that I can convert the amount and have continued to play.
Am done ... but thanks anyway

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CashOut
Experienced

Platincasino cashback question

1st Mar. 2021, at 11:39 pm CET#5
3 Likes

Liked this post: Anonym, Avatar von CasinoReuber CasinoReuber, Avatar von Jubla2014 Jubla2014
Avoid this casino, most people are fed up with this site anyway, I won't Deposit a dime there once I have my money

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Anja111
Visitor

Platincasino cashback question

2nd Mar. 2021, at 08:36 am CET#6
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Nobody has liked this post so far
I will definitely not Deposit anything more into this casino. I would have expected that the Cashback after conversion is automatically converted as well

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Anonym

Platincasino cashback question

2nd Mar. 2021, at 04:37 pm CET#2
1 Like

Liked this post: Avatar von CashOut CashOut
that's how casinos are. you can take money out of your pocket in seconds without asking.
wins and payouts make one but then again and again problems.
everywhere pitfalls in the terms and conditions,... as if the system could not automatically convert Bonus money into real money after successful conversion.

Edit: font color adjusted

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daisukexhd

Platincasino cashback question

2nd Mar. 2021, at 04:52 pm CET#3
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This is exactly why I have never activated a single bonus. I gag when I hear that you have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money

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Falko
Icon

Platincasino cashback question

2nd Mar. 2021, at 05:20 pm CET#4
1 Like

Liked this post: Avatar von MikeG111213 MikeG111213
daisukexhd wrote on 02/03/2021 at 16:52: Exactly why I have never activated a single bonus ever. Get the gagging when I already hear that you also have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money

After all, she has not activated a bonus. The casino gave a small part of the losses back again, which is called cashback. Normally, this is always real money. But here a small trap was built, that in the casino the Cashback is credited as bonus money. And once that has been converted, it must be converted into real money. If you do not do that, then a lot of money can be lost as here with the TE, because it remains as Bonus money, if you do not press the button for conversion into real money.

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CashOut
Experienced

Platincasino cashback question

2nd Mar. 2021, at 09:45 pm CET#5
0 Likes

Nobody has liked this post so far
Where is this button for conversion supposed to be?

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