Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Platincasino cashback question

Topic created on 01st Mar. 2021 | Page: 1 of 2 | Answers: 15 | Views: 10,292
Anja111
Visitor

Platincasino cashback question

1st Mar. 2021, at 10:08 pm CET#1
0 Likes

Nobody has liked this post so far
Hello together .... I have played with 56.77 euros Cashback at Platincasino and thus several wins after all about 2000, - erspielt.
Now I wonder but how I can pay out what. Had it actually so understood that I only have to play the 56.77.
Now I do not understand the account details:

"The credit is under bonus amount,
Payable balance 0,00
Non-payable balance linked to bonus 0,00
Required conversion 0,00
Maximum conversion amount for this bonus 56.77"

Has anyone here had any experience ?
The chat at Platincasino seems to be overwhelmed right now.
Thanks already


This post has been translated automatically

Muratc111
Rookie

Platincasino cashback question

1st Mar. 2021, at 10:39 pm CET#2
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von TranceBabe TranceBabe
You should have converted the Bonus money into real money after 1 time (56,77€). As hard as it sounds now, your 2000€ are only worth 56€

This post has been translated automatically

Falko
Icon

Platincasino cashback question

1st Mar. 2021, at 10:49 pm CET#3
0 Likes

Nobody has liked this post so far
Muratc111 wrote on 01.03.2021 at 22:39: You should have converted after 1 time (56,77€) the Bonus money in real money. How hard that sounds now, your 2000€ are worth only 56€

That is really hard

This post has been translated automatically

Anja111
Visitor

Platincasino cashback question

1st Mar. 2021, at 10:58 pm CET#4
0 Likes

Nobody has liked this post so far
what?? ... is simply unbelievable. Never play with bonus. Thought the Cashback I can apply times. Have it abe not so understood ... especially I also never had a hint that I can convert the amount and have continued to play.
Am done ... but thanks anyway

This post has been translated automatically

CashOut
Experienced

Platincasino cashback question

1st Mar. 2021, at 11:39 pm CET#5
3 Likes

Liked this post: Anonym, Avatar von CasinoReuber CasinoReuber, Avatar von Jubla2014 Jubla2014
Avoid this casino, most people are fed up with this site anyway, I won't Deposit a dime there once I have my money

This post has been translated automatically

Anja111
Visitor

Platincasino cashback question

2nd Mar. 2021, at 08:36 am CET#6
0 Likes

Nobody has liked this post so far
I will definitely not Deposit anything more into this casino. I would have expected that the Cashback after conversion is automatically converted as well

This post has been translated automatically

Anonym

Platincasino cashback question

2nd Mar. 2021, at 04:37 pm CET#2
1 Like

Liked this post: Avatar von CashOut CashOut
that's how casinos are. you can take money out of your pocket in seconds without asking.
wins and payouts make one but then again and again problems.
everywhere pitfalls in the terms and conditions,... as if the system could not automatically convert Bonus money into real money after successful conversion.

Edit: font color adjusted

This post has been translated automatically

daisukexhd
Visitor

Platincasino cashback question

2nd Mar. 2021, at 04:52 pm CET#3
0 Likes

Nobody has liked this post so far
This is exactly why I have never activated a single bonus. I gag when I hear that you have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money

This post has been translated automatically

Falko
Icon

Platincasino cashback question

2nd Mar. 2021, at 05:20 pm CET#4
1 Like

Liked this post: Avatar von MikeG111213 MikeG111213
daisukexhd wrote on 02/03/2021 at 16:52: Exactly why I have never activated a single bonus ever. Get the gagging when I already hear that you also have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money

After all, she has not activated a bonus. The casino gave a small part of the losses back again, which is called cashback. Normally, this is always real money. But here a small trap was built, that in the casino the Cashback is credited as bonus money. And once that has been converted, it must be converted into real money. If you do not do that, then a lot of money can be lost as here with the TE, because it remains as Bonus money, if you do not press the button for conversion into real money.

This post has been translated automatically

CashOut
Experienced

Platincasino cashback question

2nd Mar. 2021, at 09:45 pm CET#5
0 Likes

Nobody has liked this post so far
Where is this button for conversion supposed to be?

This post has been translated automatically

Hot Topics29th Apr. 2025 at 10:26 pm CEST

Inside
0
Online Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately