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Bonus & offers: Question about bonus, please help.

Topic created on 26th May. 2021 | Page: 1 of 2 | Answers: 11 | Views: 2,595
Sonja31
Rookie
Hi,

so I signed up at the casino Gambola , and deposited 500 euros without winning anything

So then I asked in the chat if I get a bonus because I was the 500 euros in 30 mon gone (bet 1-2) euros

So then I got 40 euros euros that I have to convert 35 x, have played book of dead and had so much luck.

At the end I had 1507 euros on it, then I'm out and have seen that it is still under bonus, then played further and suddenly there was 57 euros

In the Live Chat I reach no one

Maybe someone here can help me.


Edit: Post visually adjusted

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gambler67
Experienced
Sonja31 wrote on 05/26/2021 at 21:55: #1
0


Hi,

so I signed up to the casino Gambola , and deposited 500 euros without winning anything

So then I asked in the chat if I get a bonus because I was the 500 euros in 30 mon gone (bet 1-2) euros

So then I got 40 euros euros that I have to convert 35 x, have played book of dead and had so much luck.

At the end I had 1507 euros on it, then I'm out and have seen that it is still under bonus, then played further and suddenly there was 57 euros

In the Live Chat I reach no one

Maybe someone here can help me.

in the transaction history must be all possibly write a mail to support

This post has been translated automatically

Sarkasto
Expert
Bonus conditions:
2.11 Unless otherwise specified in the promotional terms and conditions, wins from Bonuses, bonus credits, free spins, etc., are subject to a turnover condition. After fulfilling the turnover requirements, the winnings will be treated as real money. Winnings resulting from bonuses without Deposit (No Deposit Bonus) can be paid out up to an amount of €100 - provided that a first deposit has been made. Winnings from No Deposit Bonuses exceeding €100 will be forfeited upon withdrawal of the maximum amount of €100. Of course, real money deposits remain unaffected.

Don't know exactly why you suddenly stood at €57, but you could not have withdrawn more than €100 anyway. So take what you can get and gamble with it somewhere else. Or even there, but only when you have deposited again, because wins from bonus credits are almost always limited to 100€ or similar

I would have waited in your place simply until tomorrow. Then you would have gotten 40€ Cashback from the Welcome bonus (as real money). But well, afterwards you're always smarter.^^

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Sonja31
Rookie
Hi,

thanks for your answers, so first of all it's a joke, and I was wondering why the game suddenly runs so insanely well

No I see nothing there only 40 euros but can not click anything or anything.... Yes but still I do not understand why 1500 euros are 57 euros then it would have to give you actually 100 euros...

Well that's it for me with Bonuses, I already know why I never claim one.

Nevertheless, thank you for your help:-)

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Sarkasto
Expert
Sonja31 wrote on 26/05/2021 at 22:32: Hi,

thanks for your answers, so first of all this is a joke, and I was wondering why the game suddenly runs so insanely well

No I see there nothing only 40 euros but can there nothing click or anything else.... Yes but still I do not understand why 1500 euros are 57 euros then it would have to give you actually 100 euros...

Well that's it for me with Bonuses, I already know why I never claim one.

Nevertheless, thank you for your help:-)

If I were you, I would look for a casino with cashback. I mean 500 in one go reinzubuttern. I don't know what to say about that. I mean I have also gambled away within 2h 1000€ +, but with small deposits... But honestly do not know what is better xD

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Sonja31
Rookie
I did not Deposit it all at once but in 50 euro increments, but that's it for me, no matter in which casino I deposit I have absolutely NO luck, I think I'm cursed... or it's just a sign that I should leave it

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Sarkasto
Expert
I always say... And then I sit in the casino again lol

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Sonja31
Rookie
Yes unfortunately

But I'm really trying now....

Wish you all the best, and a good night:-)

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Sarkasto
Expert
Man kennts
Gn8 you too ^^

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B****3
Is so with Gambola that the cash Bonuses are then set to 100 if you have managed to wager. Absolutely lousy.

With LV BET or Twin is not so with cash bonus.

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