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Bonus & offers: Promotion: 60 Freespins a`5€/ Discussion and experience thread (Page 9)

Topic created on 06th Nov. 2018 | Page: 9 of 18 | Answers: 171 | Views: 36,747
Markus85LEV
Rookie
I have now filled out the form at the MGA. Anyone else ?

PS: But nothing will happen anyway. MGA is also just a Korrputer dirt pile. I am firmly convinced that you just buy a license there and at the MGA in the office sits a gatekeeper who keeps the PC running over which the autoreply mails are sent. I don't think any person on the planet has ever received any further feedback.

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blizzard1986
Experienced
Just done.

D ear Sir/Madam,
Thank you for contacting the Malta Gaming Authority.
Please note that this is an automatically generated acknowledgment and does not signify that your email has been read or that action has been taken. You will receive a formal acknowledgement once your case has been accepted.
Once accepted your case will be addressed in the order it was received and we will seek to keep you updated with any developments pertinent to your dispute.
Typically a complaint case takes between 3 to 4 weeks or longer to be concluded since this depends strictly on the gravity of the complaint and the associated level of investigation required.

MGA Player Support Team




Drueckglueck I now have 240€ realbalance and 111€ bonus am times curious if and when the Bo nus is deleted. Werd times for fun later Deposit a few € there and play. Whether they then delete everything including realmoney? P.s 60 Freespins still active before 5 Mins tested at the colleague!

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Anonym
Actually, I wanted to let it rest and tick off the thing..since these Freisspiele are probably still active, I'm really p**sed now. I'll wait and see what happens with my real money at Playojo..should this be deleted, which I assume, I write the MGA also. Because this is now really brazen...

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MergimZe
Visitor
I had at DrückGlück just under 6000 € ... also had to convert no longer so much and zack everything gone eh is really awesome what they pull off there... Especially since the freespins are still active... So who are they kidding? Call it a system error and cancel people's money who are then winning, but do not fix the "system error"? This is not a system error and the money should be due to all of us... p**ses me off

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blizzard1986
Experienced
MergimZe wrote on 07.11.2018 at 13:13 clock: I had at DrückGlück just under 6000 € ... also had to convert no longer so much and bang all gone eh is really awesome what they pull off there... Especially since the freespins are still active... So who do they want to fool? Call it a system error and cancel people's money who are then winning, but do not fix the "system error"? This is not a system error and the money should be due to all of us... p**ses me off!

That's how it is please write all the MGA people! and don't get 10 freespins thrown at you

Hab jetztimmernoch at 6 casinos of the group Bonus money and at Drueckgedöns even 240 € real money + 111 € bonus

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MergimZe
Visitor
blizzard1986 wrote on 07/11/2018 at 13:17
So it ises please write all of the MGA people! and don't get 10 freespins thrown at you

Hab jetztimmernoch at 6 casinos of the group Bonus money and at Drueckgedöns even 240 € real money + 111€ bonus

Can you write to them in German? And do you have the email or where do you have to write to them?

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blizzard1986
Experienced
https://www.mga.org.mt/support/online-gaming-support/

In case of need with English translator.

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tanjakl
Rookie
What is wrong with you? None of you has lost, everyone who can think reasonably clearly will not really have thought that you just get free spins in this amount.

It's stupid that they are apparently still online, but even system errors can not always be fixed so easily, no one knows what's really going on.
Really like the vultures here, and who is so stupid and then still deposited that is no longer to help anyway.

Such things happen everywhere at savings banks, etc., so long story short, right to the money has no one

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Sahip74
Experienced
Bvb1995 wrote on 07/11/2018 at 12:03 pm: Rather think it's about taxes or something

That I also believe is always end of the year, a friend of mine once had a casino he tells times soas.I ask him times.

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K****t
tanjakl wrote on 07.11.2018 at 13:32: What's wrong with you? None of you lost, everyone who can think reasonably clearly will not really have thought that you just get free spins in this amount as a gift.

It's stupid that they are apparently still online, but even system errors can not always be fixed so easily, no one knows what's really going on.
Really like the vultures here, and who is so stupid and then still deposited that is no longer to help anyway.

This happens everywhere at savings banks, etc., so long story short, right to the money has no one

It's not just about the canceled wins, but about the fact that for at least two days these spins are still active everywhere and apparently some were asked to pay in extra for it.
System errors can be easily fixed, e.g. you can just take this slot offline is a matter of seconds.
Since they don't, I think it's more likely fraudulent deception behind it. Or ignorance. I don't know, but it should not be taken lightly.

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