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Bonus & offers: Promotion: 60 Freespins a`5€/ Discussion and experience thread (Page 7)

Topic created on 06th Nov. 2018 | Page: 7 of 18 | Answers: 171 | Views: 36,759
Markus85LEV
Rookie

Promotion: 60 Freespins a`5€/ Discussion and experience thread

6th Nov. 2018, at 11:52 pm CET#61
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blizzard1986 wrote on 06/11/2018 at 23:31

So basically almost all have the same bonus therms and they say that you can pay out a maximum of 100 or 2x the bonus amount of so this is just a sauerei unparalleled. Have in Megacasino already half through but I gebs now and I think I will delete me at all casinos. Such a thing needs no one. As I said, the free spins are still in there and that's just not at all. Maybe we should write a collective complaint together. We can not always put up with everything and this MGA logo is not just for decoration imprinted there? Whereas lately what you read so...


You had the bad luck to get a Curacao but there are also good and serious. MultiLotto (then Curacao) always paid out and also with Enzo always paid out.

Not with OJO. There is the point in the conditions that free Bonuses are limited to 100, but not as far as freespins are concerned.


They advertise on every page that all (!) freespins wins are real money. I think the limit of 100 is basically related to the grey matter bonuses like any 5 euro no Deposit bonuses.

But surely there are again any justifications in the terms and conditions that allow the scrap heap in the end all so interpret "as they just straight Bock have". With the in quotation marks one could shorten the AGB also clearly. Looks just stupid - but comes out the same.

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Markus85LEV
Rookie

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 12:55 am CET#62
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Chat history from earlier. I only took out names. Now someone tells me - what kind of system error. How can you act so amateurishly ?
This is a bad joke. If there is no money - it is fraud.


I
at 0:20, Nov 7:
i just have a question about their Bonus terms and conditions. i'm a little confused
it says all freespin wins are real money. but in the terms and conditions it says free Bonuses, so without Deposit are limited to 100 euro.
does this also apply to freespin wins ?

CASINO
at 0:22, Nov 7:
Thank you very much for this. One moment please, I am locating your account.

CASINO
at 0:22, Nov 7:
Holger, unfortunately there are no free spins available, please check our offers of the day, there are very interesante dingen there,

I
at 0:22, Nov 7:
Wrong chat

CASINO
at 0:22, Nov 7:
sorry ws was not for you

I
at 0:23, Nov 7:
I hope Holger finds a good offer

CASINO
at 0:24, Nov 7:
Hoffemdlich

CASINO
at 0:25, Nov 7:
xxx, Yes all the win of free spins in our casino will be in eschtgeld

I
at 0:26, Nov 7:
but why does it say in their terms and conditions, free bonus is limited to 100 euro ?
is this for other bonus offers ? or does this also apply to free spins ?

CASINO
at 0:27, Nov 7:
We have no bonus in our site XXX, can you please send me this link ?

I
no unfortunately no link. i had free spins after registration.
i have won 200 euros. I have now also deposited something and played a little.
the free spins were there automatically.

CASINO
at 0:28, Nov 7:
XXX, I must let you know that there was a misunderstanding and you have received this, unfortunately you are not eligible for this win and I must inform you that this will be cancelled.

I
at 0:29, Nov 7:
yesterday but was told everything is okay

CASINO
at 0:30, Nov 7:
Today we have received the message XXX.

I
at 0:31, Nov 7:
I understand. What I don't understand is why the casino doesn't make a fair arrangement. Do you understand ?
I have had effort, ID copy, all the verification. Played with the money and everyone was told, "you get the money."
and today they say, "Error." How can such an error be online for so long ? This is not okay.

CASINO
at 0:33, Nov 7:
XXX, I must tell you that these wins are cancellations for all players because these are added automatically and many players wan't eligible for these

I
Okay, they are not at fault either.
I just do not understand when the casino yesterday says: no error. - And today says: error - why then the casino does not make a Fair regulation ? We have invested time, do you understand ?
that's not very friendly from the casino.

CASINO
at 0:36, Nov 7:
I understand you very well XXX, but this I can not change

I
at 0:36, Nov 7:
One more thing. I just asked in chat, after my deposit, what freespins I get. Then why no one tells me that I have a problem long ago ?
That was 1-2 hours ago !
Why do they let me deposit money first, or not tell me immediately that there is a problem with the balance ?
This really annoys me !!!



CASINO
XXX, one moment please

CASINO
at 0:38, Nov 7:
i have given some wrong information with you

CASINO
at 0:38, Nov 7:
one moment please

I
at 0:38, Nov 7:
oK

CASINO
at 0:39, Nov 7:
XXX, you can cash them out

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T0uchTheSky
Elite

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 01:14 am CET#63
1 Like

Liked this post: Avatar von Sahip74 Sahip74
If a few wise guys hadn't gone to the Live Chat, it might have been possible to pay out the win after all, before the casinos noticed. Mostly, the payout is only checked whether the identity of the player is correct, whether someone has played with Bonus money, if so, he has exceeded the Maxbet. Only with higher sums, the casinos look more closely.

What did some expect from the live chat??? Hello, they have given me 60 free spins a 5 euros, I have now won so much money, can I keep that.and cash out immediately? Livechat answers: Of course, our casino group incl. our favorite casino DrückGlück are all so nice and like to give away a lot of money, with 60 FS a 5 Euro you could win an average of 200 Euro, if only 1000 people do this we only have to give away about 200 000 Euro. And another Tip from me, at our casino Playojo this is even turnover-free, there you can even pay out the money immediately.

Surely you ask now, why we do that ? Well, soon it's Christmas, if you brav auscasht, there is next week maybe again a great action from us!

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Markus85LEV
Rookie

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 01:30 am CET#64
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T0uchTheSky wrote on 07/11/2018 at 01:14: If a few wise guys had not gone to the Live Chat, you might have been able to pay out the win after all, before the casinos notice. Most of the time during the payout they only check if the identity of the player is correct, if someone played with Bonus money, if so, he exceeded the maxbet. Only with higher sums, the casinos look more closely.

What did some expect from the live chat??? Hello, they have given me 60 free spins a 5 euros, I have now won so much money, can I keep that.and cash out immediately? Livechat answers: Of course, our casino group incl. our favorite casino DrückGlück are all so nice and like to give away a lot of money, with 60 FS a 5 Euro you could win an average of 200 Euro, if only 1000 people do this we only have to give away about 200 000 Euro. And another Tip from me, at our casino Playojo this is even turnover-free, there you can even pay out the money immediately.

Surely you ask now, why we do that ? Well, soon it's Christmas, if you brav auscasht, there is next week maybe again a great action from us!

- Have already right. Believe but the chat people there check themselves times garnix. If then through the back office

Not that we misunderstand each other - I have not asked yesterday itself. Could say that now times loosely because eh was known. So those.

Only I understand even less, if one comes to those times with it why one before ner hour still is said one should Deposit and everything works out that it then all at once - so was it yes - immediately said gets. Oh ... Um... mistake. So, let them calmly. Payout goes! sorryyyy...

That is but shit!

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Bvb1995
Expert

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 01:38 am CET#65
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The in the chat but have zero plan that are only there to indicate that you have livechatt

There are no people who have a clue and immediately understand what it's all about (that's why all the info with you can pay out)

But all this was clear from the beginning had zero hope

Had the same happened at Videoslots I would have some hope (but a compensation would be at Videoslots to 99%)

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Sahip74
Experienced

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 04:53 am CET#66
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T0uchTheSky wrote on 07/11/2018 at 01:14: If a few wise guys had not gone to the Live Chat, you might have been able to pay out the win after all, before the casinos notice. Most of the time during the payout they only check if the identity of the player is correct, if someone played with Bonus money, if so, he exceeded the maxbet. Only with higher sums, the casinos look more closely.

What did some expect from the live chat??? Hello, they gave me 60 free spins a 5 euros, I have now won so much money, may I keep that.and immediately auscashen? Livechat answers: Of course, our casino group incl. our favorite casino DrückGlück are all so nice and like to give away a lot of money, with 60 FS a 5 Euro you could win an average of 200 Euro, if only 1000 people do this we only have to give away about 200 000 Euro. And another Tip from me, at our casino Playojo this is even turnover-free, there you can even pay out the money immediately.

Surely you ask now, why we do that ? Well, soon it's Christmas, if you brav auscasht, there is next week maybe again a great action from us!

Exactly it is, the FS were now times available for everyone.Garnicht ask in live chat.Da comes through the greed for money of some here who want to pay out directly 7000€, no wonder it is checked

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Grashopper
Experienced

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 05:54 am CET#67
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The Cashback and the free spins from the wheel but you can certainly use without any problems. Whether there is checked as THAT / THE state come...No idea but is for many probably a corner too far thought or worked ^^
At the wheel I have also made good experiences. From 5 turns 3x highest number.

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Sahip74
Experienced

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 09:19 am CET#68
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So payout was canceled at Playojo only the money what I had paid in before has been left to me.So no one will get a payoff to the 60 FS.Reason from Playojo was an email where it said: "Oops there was probably sand in the gearbox payout canceled.That's it 😂 Also do not inquire, me too stupid, my deposited money is still on it, still a mess.Am liebsten I would not gamble my money there at all.Rückbuchung probably no longer goes?

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Sahip74
Experienced

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 09:35 am CET#69
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With push luck the same, the bonus was suddenly gone, one had me but 45€echtgeld from the FS still left.Hab enough screenshot made if one would like to complain yet.

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Anonym

Promotion: 60 Freespins a`5€/ Discussion and experience thread

7th Nov. 2018, at 10:39 am CET#70
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Sahip74 wrote on 07.11.2018 at 04:53
Exactly it is, the FS were now times available for everyone.Garnicht ask in the live chat.Da comes through the greed for money of some here who want to pay out directly 7000€, no wonder it is checked

Here is already again the problem again well visible, now the money is not paid out and one tries to find out culprits according to the motto "Who has squealed that"? They would never have come up with it themselves, but the evil fellow human beings do not begrudge it once again...

If one against bonus rules with Max. Bet 6 € and someone in the chat asks if he still gets paid, he p**ses with all the leg? That's ridiculous now at the other therefore auszulassen, what's the point if everyone had the false hope longer? Nothing at all, so asking was the only logical thing to do, and besides, some people want to complain to the MGA because the offer had lured them for so long, and that's also a good idea. Because the MGA does not come unlike the casinos themselves on the idea that something went wrong.

The casino has solved the case badly, but this is not the fault of the "others". Some people need to seriously get away from this idea, which has already led to some brawls in Spielos, ... and that's why they are no longer accessible for me.

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