Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Promotion: 60 Freespins a`5€/ Discussion and experience thread (Page 6)

Topic created on 06th Nov. 2018 | Page: 6 of 18 | Answers: 171 | Views: 37,117
Stromberg
Legend
Markus85LEV wrote on 06/11/2018 at 19:03: Does anyone still have the money on it ? So my balance is strangely still there, but have also not yet requested a payout.

I think the best way would be now maybe this casino just 3-4 months to avoid, then times 20 Deposit, a bischen rumklimpern and then pay out. Evtl is then no longer so easy to understand.

Find that really the very last. System error it has been in no case. It was not wanted, yes. But I also do not want a lot of things and then still have to live with it.




Isn't that exactly what a system error describes? If I have a function on my page that I don't want....
With all understanding for the annoyance. 60 FS a 5!Euro at all casinos in the group... This is the most obvious system error ever or not? 🤔

This post has been translated automatically

blizzard1986
Experienced
Stromberg wrote on 06/11/2018 at 21:53
Isn't that exactly what a system error describes? If I have a feature on my site that I don't want....
With all sympathy for the annoyance. 60 FS a 5!Euro at all casinos in the group... This is the most obvious system error ever or not? 🤔

And THOSE ARE ACTUALLY STILL THERE THE FREE GAMES!!! Absolute mess! WIeso we get so upset some here wonder? Because you can do with us players what you want but woe we players have times problems or dare to want to pay off what...

This post has been translated automatically

Bvb1995
Expert
blizzard1986 wrote on 06/11/2018 at 22:04
And THEY ARE ACTUALLY STILL THERE THE FREE GAMES!!! Absolute mess! WIeso we get so upset some here wonder? Because you can do with us players what you want but woe we players have times problems or dare to want to pay off what...

They still leave? I bet that is something illigales what the da mach3n tax evasion or something like that

I can not imagine it otherwise

This post has been translated automatically

Markus85LEV
Rookie

Stromberg wrote on 06/11/2018 at 21:53
Isn't that exactly what a system error describes? If I have a feature on my site that I don't want....
With all sympathy for the annoyance. 60 FS a 5!Euro at all casinos in the group... This is the most obvious system error ever isn't it? 🤔

OT: First of all, cool avatar - love Stromberg and even got to be an extra in the feature film ! Cool guy, also real.


On topic:
Grds. I give you right. But, as has already been communicated here, absolutely no secret was made on the part of the players. If such a bonus is available for longer than 24 hours and all support chats in umpteen casinos are asked whether this is okay and all say: Och, so... everything cool. You just have to Deposit something and then nothing stands in the way of a payout.

Then, at the latest, it stops for me. But I understand under system error but also rather that an employee there (casino or game manufacturer) enters something and it is displayed differently than typed. And I doubt that here strongly. If an employee has simply mistyped and the support hours - days says, all good! - Then the respective casino (or in the case of guilt because of me the game manufacturer) must hold the head for it
Because from this point, the whole thing is purely factual - especially in a game of chance, namely then actually to compare with it as if I want to bet in Roulette 1 euro, but accidentally press 100 euros. Do I have to hold out but also the head for or ?

Nachwievor gibts not even a clear consistent statement about it. OJO tells me just... so, we see no problem. I should please deposit - then I can cash out

Is that my problem if the support is stupid, or (what I rather think) that is a scam ?

For me, this is for these reasons very far away from a system error.

This post has been translated automatically

Stromberg
Legend
Markus85LEV wrote on 06/11/2018 at 22:16

OT: First of all, cool avatar - love Stromberg and even got to be an extra in the feature film ! Cool guy, also real.


Geilo! That's cool😀

I say the whole freespins thing is definitely very unfortunate and I can also understand that you are p**sed.
But when I read this, my first thought was, this can only be a mistake or fake....

This post has been translated automatically

Markus85LEV
Rookie
Something else in this context. I don't know how the programming of the machines works. If everything is always programmed as it is officially called, this machine should be completely dead for the next few weeks, if not many games - if the monthly payout ratio is considered globally across all games or ?

I hardly believe that a win distributed by the machine and then deleted by the support has an influence on the odds. The machine has paid out. End.

Could imagine that rather here the dog is buried. That would be then also in fact times what for the MGA.

This post has been translated automatically

blizzard1986
Experienced
The chat in Megacasino tells me earlier I should Deposit money and then all this would be no problem after successful implementation of the bonus... So this is all a very bad joke. Do they want to screw you on purpose? This should really have a repercussion. Mistakes happen is right but fix the mistake and make it clear that you got the bonus wrongly due to an error is the least! But now you still get the free spins and they still tell you that you should only deposit then that will be fine? This borders more than just fraud and everyone should report it

This post has been translated automatically

snopsim
Top Member
blizzard1986 wrote on 06/11/2018 at 23:00: The chat in Megacasino tells me earlier I should Deposit money and then it would all be no problem after successful conversion of the bonus... So this is all a really bad joke. Do they want to screw you on purpose? This should really have a repercussion. Mistakes happen is right but fix the error and make it clear that you got the bonus wrongly due to an error is the least! But now you still get the free spins and they still tell you that you should only deposit then that will be fine? This borders more than just fraud and everyone should report it.

If you still can not pay out after deposit and successful Unsetzung I would definitely go to the MGA - best all affected together. Makes screenshots of the chats!

And those who can not understand why you are angry at this - you probably have not been in such a situation....

This post has been translated automatically

Anonym
snopsim wrote on 06/11/2018 at 23:05
If you still can't cash out after depositing and successfully unsetting I would definitely go to MGA - preferably all affected together. Take screenshots of the chats!

And those who can not understand why you are angry at this - you probably have not been in such a situation....

I was with a no Deposit bonus in such a situation, could not withdraw 450 €. Was a Curacao casino and there I just could not do anything and have also written off the money with much anger. Since then I avoid Curacao even more than before (not deposited before, but now I do not even register there).

That you are upset I can understand and maybe you can move together but still what, I hope it and I also find that in a system error the time people have put into the implement would have to be compensated somehow. But a little bit I can understand the casino, that they can not pay out the money to everyone - extrapolated that would be an immense loss (imagine that certainly several hundred others have managed to wager through and some have scraped together very high sums). This is a difficult matter.

What is quite clear, however, is that since the free spins are still available it may well be fraud. At least a warning message, etc. could have inserted in any case. But that was probably deliberately omitted, for whatever reason. A complaint to the MGA costs nothing, so get to the keys!

This post has been translated automatically

blizzard1986
Experienced

Ankor wrote on 06/11/2018 at 23:15
I was with a no Deposit bonus in such a situation, could not withdraw 450 €. Was a Curacao casino and there I just could not do anything and also wrote off the money with a lot of anger. Since then I avoid Curacao even more than before (not deposited before, but now I do not even register there).

That you are upset I can understand and maybe you can move together but still what, I hope it and I also find that in a system error the time people have put into the implement would have to be compensated somehow. But a little bit I can understand the casino, that they can not pay out the money to everyone - extrapolated that would be an immense loss (imagine that certainly several hundred others have managed to wager through and some have scraped together very high sums). This is a difficult matter.

What is quite clear, however, is that since the free spins are still available it may well be fraud. At least a warning message, etc. could have inserted in any case. But that was probably deliberately omitted, for whatever reason. A complaint to the MGA costs nothing, so get to the keys!

So basically almost all have the same bonus therms and which say that you can pay out a maximum of 100 or 2x the bonus amount, so this is simply a sourness like no other. Have in Megacasino already half through but I gebs now and I think I will delete me at all casinos. Such a thing needs no one. As I said, the free spins are still in there and that's just not at all. Maybe we should write a collective complaint together. We can not always put up with everything and this MGA logo is not just for decoration imprinted there? Whereas lately what you read so...


You had the bad luck to get a Curacao but there are also good and serious. MultiLotto (then Curacao) always paid out and also with Enzo always paid out

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 12:20 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately