Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Win is not paid out

Topic created on 28th Jan. 2019 | Page: 1 of 2 | Answers: 12 | Views: 4,063
deKatja

Win is not paid out

28th Jan. 2019, at 02:51 pm CET#1
0 Likes

Nobody has liked this post so far
Hello folks,
i admit that I am still a greenhorn in terms of online casino and hope someone can help me. I registered yesterday at LaFiesta Casino and received a signup bonus of 11€. With the money I have then played 490 €, of which I wanted to withdraw 450 €. First I could only play the bonus games and after a while all real money games. My real money amount was then displayed (about 15€ less) and with the money I then continued to play, otherwise the real money games would not have run. Now the casino does not want to pay me the money, because it was a gift bonus and I would have to Deposit 20 € to withdraw. Where is the sense? I feel really cheated
Kind regards Katja

This post has been translated automatically

Ahatamasistreu
Rookie

Win is not paid out

28th Jan. 2019, at 03:33 pm CET#2
0 Likes

Nobody has liked this post so far
deKatja wrote on 28.01.2019 at 14:51: Hi guys,
i admit that I am still a greenhorn in terms of online casino and hope someone can help me. Have registered yesterday at LaFiesta Casino and received 11€ signup bonus. With the money I have then played 490 €, of which I wanted to withdraw 450 €. First I could only play the bonus games and after a while all real money games. My real money amount was then displayed (about 15€ less) and with the money I then continued to play, otherwise the real money games would not have run. Now the casino does not want to pay me the money, because it was a gift bonus and I would have to Deposit 20 € to withdraw. Where is the sense? I feel really cheated
Kind regards Katja


As far as I know you can pay out only 3x bonus so in your case 33€.

This post has been translated automatically

Anonym

Win is not paid out

28th Jan. 2019, at 03:43 pm CET#3
0 Likes

Nobody has liked this post so far
The casino in which you play has the right of domicile. The bonus conditions are quite numerous, but also easy to find. Regarding your EUR 11.00 is quite clear there:


  • In order to withdraw wins from a no Deposit bonus, the player must verify the account by depositing a minimum amount of €20 via credit card.

  • An amount of €70 can be withdrawn (€50 in wins plus the deposited €20). Any amount exceeding the maximum payout will be automatically removed upon withdrawal.



    • So if they actually pay out more than EUR 70 to you, you can open a bottle of champagne. The casino is located in Curacao, no chance to settle anything through anyone. Surrender to your fate. If you don't feel like depositing, don't and give up your 50 euros (EUR 70 minus your deposit).

    This post has been translated automatically

    upola
    Legend

    Win is not paid out

    28th Jan. 2019, at 04:48 pm CET#4
    0 Likes

    Nobody has liked this post so far
    I would not Deposit the 20€ because it is not sure if you will get anything at Curacao Casinos.

    This post has been translated automatically

    Hille1966

    Win is not paid out

    28th Jan. 2019, at 07:15 pm CET#5
    0 Likes

    Nobody has liked this post so far
    Hello all,
    so for me lafiestacasino are clearly scammers, or are the German bonus conditions intentionally misleading!
    I deposited 150,- EUR and received a good 600,- EUR bonus. Allowed for play with the bonus are lt. conditions 'slot machines', so m.E. also Roulette slot machines. had even chatted about it with the live support. It has not been the talk that no games of other providers except the mentioned 'usual suspects' (Betsoft, fugaso etc.) would be allowed, but that the Bonuses there probably do not apply. Wanted me now 1,000, - EUr pay out and got the rejection because I >TischspieleTischspielen<< gespielt hätte. Von verbotenen >is in the conditions but not the speech.
    i am afraid that you will not get a cent from these gangsters...
    VG from Nbg

    P.S.: also with the repayment of my first employment they make now Zicken. Would have to wait for mail from the finance department blah, blah, blah although I have already sent the required document 3 days ago.</gespielt>

    This post has been translated automatically

    sonne10
    Top Member

    Win is not paid out

    28th Jan. 2019, at 07:29 pm CET#6
    0 Likes

    Nobody has liked this post so far
    Unfortunately you can write off the win Curacao 😢😢😢😢😢

    Casino La Fiesta is owned and operated by Equinox Dynamic N.V., of E-Commerce Park, Vredenberg, Curacao
    and its wholly owned subsidiary Domiseda & Partners s.r.o Zamocka 30, 811 01 Bratislava, Slovak Republic.
    Casino La Fiesta operates under Master License No.365/JAZ Sub-License GLH-OCCHKTW0708082016, granted by the Government of Curaçao.


    This post has been translated automatically

    Nick1895
    Expert

    Win is not paid out

    29th Jan. 2019, at 01:18 pm CET#7
    0 Likes

    Nobody has liked this post so far
    What always have all with Curacao ... have already won several times amounts of 200-500 euros in casinos with said license and always get the money. Is logical, was just FreeBet and it was in the terms and conditions. There are certainly many black... but not every casino with Curacao license is bad!

    This post has been translated automatically

    kyosuma
    Experienced

    Win is not paid out

    29th Jan. 2019, at 10:41 pm CET#8
    1 Like

    Liked this post: Anonym
    Nick1895 wrote on 29/01/2019 at 13:18: What always have all with Curacao ... have already won several times amounts of 200-500 euros in casinos with said license and the money always get. Is logical, was just FreeBet and it was in the terms and conditions. There are certainly many black... but not every casino with Curacao license is bad!

    Because Curacao is unsafe and if something goes wrong there is no MGA, no one cares if they rip you off.

    That's why Curacao stinks, you have more luck than knowing!

    This post has been translated automatically

    Anonym

    Win is not paid out

    30th Jan. 2019, at 12:04 am CET#9
    0 Likes

    Nobody has liked this post so far
    kyosuma wrote on 01/29/2019 at 22:41
    Because Curacao is unsafe and if something goes wrong there is no MGA, no one cares if they rip you off.

    That's why Curacao stinks, have more luck than knowing !

    Sows stink lol

    This post has been translated automatically

    m****9

    Win is not paid out

    30th Jan. 2019, at 12:10 am CET#10
    0 Likes

    Nobody has liked this post so far
    kyosuma wrote on 01/29/2019 at 22:41
    Because Curacao is unsafe and if something goes wrong there is no MGA, no one cares if they rip you off.

    That's why Curacao stinks, have more luck than knowing !

    More Luck than knowing is hardly possible Jau! ^^

    This post has been translated automatically

    Hot Topics22nd Nov. 2024 at 01:04 pm CET

    Offline Casinos
    0
    Casino Games
    0
    Offline Casinos
    0

    GambleJoe Team

    Profile picture of JulianJulian online
    Community-Manager / Complaint Specialist    Profile picture of CounterCounter
    Software developer    Profile picture of MatthiasMatthias
    Project manager
    Profile picture of DanielDaniel
    Founder

    Community Forum-Moderators

    Members who assist the GJ team in moderating the forum.
    Profile picture of AndreAndre
    Profile picture of gamble1gamble1 online
    Profile picture of Langhans_innenLanghans_innen
    Profile picture of SaphiraSaphira
    GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
    It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
    GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
    © 2012-2024 GambleJoe.com
    ✕

    Forgotten your password?

    Create a new password here

    • 1. Fill in the 3 fields carefully and click on the green button
    • 2. Check your email inbox for a message from GambleJoe
    • 3. Click on the confirmation link in the email and your new password will be active immediately