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Bonus & offers: Problems and discussions surrounding no deposit offers (Page 16)

Topic created on 19th Nov. 2024 | Page: 16 of 16 | Answers: 232 | Views: 40,014
csdiva
Rookie

Problems and discussions surrounding no deposit offers

18th Apr. 2025, at 11:45 am CEST#226
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Hey guys.
I also had my experience with GambleZen.
The casino has blocked my account,
because I won too much, at least that's what I assume,
because I only got an e-mail with the content:

We inform you that your account ****** will be closed by the decision of the administration, according to the rule:

- Gamblezen, for its part, reserves the right to close your account at any time and terminate the Terms of Use and send you a written notice of this by using the contact details in your account.

The Casino is not responsible for opening a new account or for any losses you may suffer after opening a new account. We reserve the right to terminate an account created in breach of these rules at any time.

This decision is final and cannot be changed.

and I have not received an answer to date when I asked what the reason was.

I can tell you that verifying the Deposit methods and bank accounts etc. (I have had 3 deposit methods verified!) is a real challenge and takes time.

Nevertheless, I finally got the free spins wagered, deposited 20 euros and withdrew 50 (30bonus+20real money) euros. Then I deposited 20 euros again, without the bonus option, and paid out 130 euros again.
I was then blocked.

Is there anything I can do to get my account reactivated?

Can I set up a new account with the same user details?

This post has been translated automatically

frapi07
Elite

Problems and discussions surrounding no deposit offers

18th Apr. 2025, at 12:01 pm CEST#227
0 Likes

Nobody has liked this post so far

csdiva wrote on 18.04.2025 at 11:45 am: Hey guys.
I also had my experience with GambleZen.
The casino has blocked my account,
because I won too much, at least that's what I suspect,
because I only got an email with the content:

We inform you that your account ****** will be closed by the decision of the administration, according to the rule:

- Gamblezen, for its part, reserves the right to close your account at any time and terminate the Terms of Use and send you a written notice of this by using the contact details in your account.

The casino is not responsible for opening a new account or for any losses you may suffer after opening a new account. We reserve the right to terminate an account created in breach of these rules at any time.

This decision is final and cannot be changed.

and when I asked what the reason would be, I have not yet received an answer.

I can tell you that verifying the Deposit methods and bank accounts etc. (I have had 3 deposit methods verified!) is a real challenge and takes time.

Nevertheless, I finally got the free spins wagered, deposited 20 euros and withdrew 50 (30bonus+20real money) euros. Then I deposited 20 euros again, without the bonus option, and paid out 130 euros again.
I was then blocked.

Is there anything I can do to get my account reactivated?

Can I set up a new account with the same user data?

No, you can't create a new account. All wins would then be canceled (multiple accounts).

Whether they are allowed to do this: theoretically yes. You are not entitled to an account.

What you can do: ask if the account can be reopened. That's all you can do.


This post has been translated automatically

Epixx0815
Visitor

Problems and discussions surrounding no deposit offers

19th Apr. 2025, at 10:48 am CEST#228
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Nobody has liked this post so far
Anyone else having problems with the Thursday FS in Jackpot Pirates?
Unfortunately I can't play my 5FS in Lord of the Ocean Magic 🙄

This post has been translated automatically

Max-Power
Experienced

Problems and discussions surrounding no deposit offers

19th Apr. 2025, at 02:40 pm CEST#229
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Epixx0815 wrote on 19.04.2025 at 10:48: Does anyone else have problems with the Thursday FS in Jackpot Pirates?
Unfortunately I can't play my 5FS in Lord of the Ocean Magic 🙄

Must have been the wrong game. They have since corrected the error.
The free spins are available on Lucky Lady Charm Deluxe.

This post has been translated automatically

TanteT01
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 02:52 pm CEST#230
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Nobody has liked this post so far
Hey
Has anyone redeemed their free spins of the month on Viggo today? Are they, as the promo page says, on Le bandit, or another game?

This post has been translated automatically

Zockerbernd
Amateur

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:34 pm CEST#231
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Nobody has liked this post so far
Where's the f**king egg on the Lapalingo site?

This post has been translated automatically

Toastbrot
Experienced

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:55 pm CEST#232
1 Like

Liked this post: Avatar von Zockerbernd Zockerbernd

Zockerbernd wrote on 20.04.2025 at 16:34: Where is the f**king egg on the Lapalingo site?

In the store where you can buy free spins at the bottom. But was only a Deposit bonus I think 😁

This post has been translated automatically

garfield68
Elite

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:58 pm CEST#233
1 Like

Liked this post: Avatar von Toastbrot Toastbrot
it's not worth it with the sales conditions anyway.

This post has been translated automatically

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