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Bonus & offers: PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

Topic created on 05th May. 2020 | Page: 1 of 4 | Answers: 30 | Views: 8,423
Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:34 pm CEST#1
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Hey guys,

first of all I've been playing for years and I read and know all the bonus rules by heart.

I play 99% of the time with Bonuses, trying to implement them etc.

Now, after 20 years, I made a mistake for the first time.

I have accidentally turned ONE SINGLE SPIN on 20 euro.

This has never happened to me before and I immediately reported it to livechat.

She said a team will check it and inform me by email what happens now.

It was a 20 euro spin and I got 20 euro back!

I said they can immediately deduct the 20 euro, so deduct the win from the spin again, it was my mistake.

She said I can continue to play but that a team decides what happens now....

Well and now guess what? 30 minutes later I win one of my highest wins ever on 4 euro 8000 euros.

Turnover packed and 6000 paid out...... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .

Now I am afraid, has anyone ever had the case ? Can it be that I am taken away ALL because I have made a spin on 20euro ?

What is the legal situation ? Can they take away everything because I made a spin against the rules or can they only take away the win from the 20euro spin, does anyone know anything? It has really never happened to me in 20 years.

Please also do not say, it's your own fault who plays with bonus. I play for 20 years almost ONLY with bonus. I have never had any problems and ic hbin felt at 200 casinos and have won at almost every time what and I have never had any problems with anyone with payouts.

But now I'm a little scared because I'm actually on low player and 6000 euros is my 3rd highest win (payout) ever.

PLEASE GIVE ME POSITIVE FEEDBACK

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sinstorf
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:39 pm CEST#2
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Had that once at Drückglück and they have insisted on the terms and conditions
Do not get your hopes up, the casino will be in the right and you can only hope for goodwill

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x****Y

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:39 pm CEST#3
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Depends on the casino. But to 99% everything is canceled, and you get the Deposit amount back

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upola
Legend

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:40 pm CEST#4
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Well, what can I say.
Of course they can take away your win, you have violated the bonus conditions.
Whether they do that is another matter.
Whether it was wise to report the same, I do not know.
It has happened to me 2-3 times, no one has noticed.

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upola
Legend

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:41 pm CEST#5
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Which casino is it?

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Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:45 pm CEST#6
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upola wrote on 05/05/2020 at 20:41: Which casino is it?

www.spela.com


Of course it was my mistake, it's a pity that this site has no automatic message as protection (have some)

But I looked at the coin value, set to 2 and then it was 20 euro. WIe said has never happened to me.

After shooting I was of course first in shock.

Have first considered nothing to say but I'm one of the everything always wants to have clarified immediately and therefore I have reported directly in the chat.

Of course bitter that afterwards still came such a thick win.

I will keep you times on the laufendem.

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Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:47 pm CEST#7
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upola wrote on 05.05.2020 at 20:40: Well,what can I say.
Sure they can take away your win,you violated the bonus terms.
Whether they do that is another thing.
Whether it was wise to report it right away, I don't know.
It has happened to me 2-3 times, no one has noticed.

I have a different opinion


So you write it has happened to you 2-3 times, no one has noticed.

I do not believe that. I think that EVERY payout is checked for EVERYTHING.

In your case, they have probably just closed eyes or you have won nothing or little through these spins, possibly like me and we are lucky that not everything is canceled.

But I am very sure that EVERY violation, so also your exceeding, is/was seen and checked.

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x****Y

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:48 pm CEST#8
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Kovic wrote on 05/05/2020 at 20:45

www.spela.com


Of course it was my mistake, too bad this site doesn't have an automatic message as protection (some do)

But I looked at the coin value, set to 2 and then it was 20 euro. WIe said has never happened to me.

After shooting I was of course first in shock.

Have first considered nothing to say but I am one of the everything always wants to have clarified immediately and therefore I have reported directly in the chat.

Of course bitter that came afterwards still so a thick win.

I will keep you times on the laufendem.

Is a casino from the group Genesis. This does not look good. They are pretty strict

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ShakhtarD
Amateur

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:50 pm CEST#9
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The same thing happened to me at EnergyCasino. Accidentally spun with 8€ instead of 4€ as I wanted, because I had misclicked the coin value.

Had won with the spin even 60€ and the payout went through without problems in the end. Was very accommodating from EnergyCasino - I should not have complained, they would have canceled the wins

But I must also say that I was already in the Loyalty Club at that time (now VIP) - no idea if that was taken into account in the assessment

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Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:51 pm CEST#10
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Seniorfips wrote on 05.05.2020 at 20:48
Is a casino from the group Genesis. It doesn't look good. They are pretty strict

Well I can only hope and I am not mad at the casino then. I have already used Bonuses on all their sites, teilweiße won and all withdrawals worked out flawlessly so far.


If they take it away it would be VERY bitter because of the amount of the win but at least I can say "I was at fault and everything is right".

If that happens you can't blame the casino.

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