Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

Topic created on 05th May. 2020 | Page: 1 of 4 | Answers: 30 | Views: 8,461
Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:34 pm CEST#1
0 Likes

Nobody has liked this post so far
Hey guys,

first of all I've been playing for years and I read and know all the bonus rules by heart.

I play 99% of the time with Bonuses, trying to implement them etc.

Now, after 20 years, I made a mistake for the first time.

I have accidentally turned ONE SINGLE SPIN on 20 euro.

This has never happened to me before and I immediately reported it to livechat.

She said a team will check it and inform me by email what happens now.

It was a 20 euro spin and I got 20 euro back!

I said they can immediately deduct the 20 euro, so deduct the win from the spin again, it was my mistake.

She said I can continue to play but that a team decides what happens now....

Well and now guess what? 30 minutes later I win one of my highest wins ever on 4 euro 8000 euros.

Turnover packed and 6000 paid out...... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .

Now I am afraid, has anyone ever had the case ? Can it be that I am taken away ALL because I have made a spin on 20euro ?

What is the legal situation ? Can they take away everything because I made a spin against the rules or can they only take away the win from the 20euro spin, does anyone know anything? It has really never happened to me in 20 years.

Please also do not say, it's your own fault who plays with bonus. I play for 20 years almost ONLY with bonus. I have never had any problems and ic hbin felt at 200 casinos and have won at almost every time what and I have never had any problems with anyone with payouts.

But now I'm a little scared because I'm actually on low player and 6000 euros is my 3rd highest win (payout) ever.

PLEASE GIVE ME POSITIVE FEEDBACK

This post has been translated automatically

sinstorf
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:39 pm CEST#2
0 Likes

Nobody has liked this post so far
Had that once at Drückglück and they have insisted on the terms and conditions
Do not get your hopes up, the casino will be in the right and you can only hope for goodwill

This post has been translated automatically

x****Y

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:39 pm CEST#3
0 Likes

Nobody has liked this post so far
Depends on the casino. But to 99% everything is canceled, and you get the Deposit amount back

This post has been translated automatically

upola
Legend

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:40 pm CEST#4
0 Likes

Nobody has liked this post so far
Well, what can I say.
Of course they can take away your win, you have violated the bonus conditions.
Whether they do that is another matter.
Whether it was wise to report the same, I do not know.
It has happened to me 2-3 times, no one has noticed.

This post has been translated automatically

upola
Legend

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:41 pm CEST#5
0 Likes

Nobody has liked this post so far
Which casino is it?

This post has been translated automatically

Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:45 pm CEST#6
0 Likes

Nobody has liked this post so far

upola wrote on 05/05/2020 at 20:41: Which casino is it?

www.spela.com


Of course it was my mistake, it's a pity that this site has no automatic message as protection (have some)

But I looked at the coin value, set to 2 and then it was 20 euro. WIe said has never happened to me.

After shooting I was of course first in shock.

Have first considered nothing to say but I'm one of the everything always wants to have clarified immediately and therefore I have reported directly in the chat.

Of course bitter that afterwards still came such a thick win.

I will keep you times on the laufendem.

This post has been translated automatically

Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:47 pm CEST#7
0 Likes

Nobody has liked this post so far

upola wrote on 05.05.2020 at 20:40: Well,what can I say.
Sure they can take away your win,you violated the bonus terms.
Whether they do that is another thing.
Whether it was wise to report it right away, I don't know.
It has happened to me 2-3 times, no one has noticed.

I have a different opinion


So you write it has happened to you 2-3 times, no one has noticed.

I do not believe that. I think that EVERY payout is checked for EVERYTHING.

In your case, they have probably just closed eyes or you have won nothing or little through these spins, possibly like me and we are lucky that not everything is canceled.

But I am very sure that EVERY violation, so also your exceeding, is/was seen and checked.

This post has been translated automatically

x****Y

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:48 pm CEST#8
0 Likes

Nobody has liked this post so far
Kovic wrote on 05/05/2020 at 20:45

www.spela.com


Of course it was my mistake, too bad this site doesn't have an automatic message as protection (some do)

But I looked at the coin value, set to 2 and then it was 20 euro. WIe said has never happened to me.

After shooting I was of course first in shock.

Have first considered nothing to say but I am one of the everything always wants to have clarified immediately and therefore I have reported directly in the chat.

Of course bitter that came afterwards still so a thick win.

I will keep you times on the laufendem.

Is a casino from the group Genesis. This does not look good. They are pretty strict

This post has been translated automatically

ShakhtarD
Amateur

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:50 pm CEST#9
0 Likes

Nobody has liked this post so far
The same thing happened to me at EnergyCasino. Accidentally spun with 8€ instead of 4€ as I wanted, because I had misclicked the coin value.

Had won with the spin even 60€ and the payout went through without problems in the end. Was very accommodating from EnergyCasino - I should not have complained, they would have canceled the wins

But I must also say that I was already in the Loyalty Club at that time (now VIP) - no idea if that was taken into account in the assessment

This post has been translated automatically

Kovic
Rookie

PLEASE DON'T!??!! HELP BONUS MAXBET OH MAN

5th May. 2020, at 08:51 pm CEST#10
0 Likes

Nobody has liked this post so far

Seniorfips wrote on 05.05.2020 at 20:48
Is a casino from the group Genesis. It doesn't look good. They are pretty strict

Well I can only hope and I am not mad at the casino then. I have already used Bonuses on all their sites, teilweiße won and all withdrawals worked out flawlessly so far.


If they take it away it would be VERY bitter because of the amount of the win but at least I can say "I was at fault and everything is right".

If that happens you can't blame the casino.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:35 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately