Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Platinum Weekend Cashback (Page 4)

Topic created on 19th Aug. 2022 | Page: 4 of 7 | Answers: 68 | Views: 8,190
Niroht
Experienced

gamble1 wrote on 06/09/2022 at 19:26

With me is also still nothing there would surprise me if there is still today what comes


Too bad that you have to run after a bonus that was advertised big again

I would not do without it from the 150 € you can theoretically keep in case of profit 1000 € so virtually double the Deposit where was needed for the bonus think that would be if I consider your normal Cashback amount so not the worst and at least a small consolation for so much minus

I wrote an email earlier and got at least an answer from Joyce. In this you have apologized and thanks for the patience

Due to technical problems there are delays and the cashback will definitely still be posted

This post has been translated automatically

gamble1
Icon

Thorin2017 wrote on 06/09/2022 at 19:40

I wrote an email earlier and got at least a reply from Joyce. In this you have apologized and thanks for the patience

Due to technical problems there are delays and the Cashback will definitely still be posted

I was now again so free and have written an email was unfortunately already often deviations to the support chat but if that's so it's totally ok


I just thought because unfortunately the cashback is usually calculated incorrectly who says because the system has checked everything correctly for the action

Then we wait times further please let me know when it arrives with you

This post has been translated automatically

kleo7777
Experienced

gamble1 wrote on 06/09/2022 at 19:26

With me is also still nothing there would surprise me if there is still today what comes


Too bad that you have to run after a bonus that was advertised great again

I would not do without it from the 150 € you can theoretically keep in case of profit 1000 € so virtually double the Deposit where was needed for the bonus think that would be when I look at your normal Cashback amount so not the worst and at least a small consolation for so much minus

I got 2 min ago ne email that it comes sometime during the evening

This post has been translated automatically

kleo7777
Experienced

Thank you, for the email.
Due to technical problems we are unfortunately a little behind
Cashback will be booked but in any case.

Thank you for your patience with us and have a nice evening
Your PlatinClub concierge Joyce

This post has been translated automatically

Jay88
Experienced
gamble1 wrote on 06.09.2022 at 16:04

That with the stakes I have heard at the time but this is simply wrong because otherwise would not be posted in complaints the correct amount calculated from the deposits subsequently

Woohoo.


So wrong I would not call that. Because exactly this answer I had received from Platin after my last complaint. Had the answer at that time also somewhere purely copied here... thereupon I had deleted my account then there..

But that shows just once more, how arbitrarily it is handled... The one gets it after booked, the other again not... also I had it before always after booked get... until the said day... had me then probably complained too often ^^

Am really glad to have deleted my account there... The whole theater was just no longer solemn...

LG

This post has been translated automatically

gamble1
Icon

Jay88 wrote on 09/06/2022 at 8:10 pm
Woohoo.


So wrong is not what I would call it. Because exactly this answer I had received from Platin after my last complaint. Had the answer at that time also somewhere purely copied here... thereupon I had deleted my account then there..

But that shows just once more, how arbitrarily it is handled... The one gets it after booked, the other again not... also I had it before always after booked get... until the said day... had me then probably complained too often ^^

Am really glad to have deleted my account there... The whole theater was just no longer solemn...

LG

Well so I can currently actually say nothing negative if you complain in the very last instance then always helps Caro with the manager and latest there I have always received satisfactory solutions in Platincasino


But also the VIP support usually always helps and the normal supporters usually do not have so many powers but they are very friendly and detailed compared to the VIP support because I think the VIP team is not so big and accordingly there is a lot to do

On the subject of closing the account there

I am sometimes frustrated because of Platin but compared to other casinos you have almost no headaches except to run after a bonus

This post has been translated automatically

Jay88
Experienced

gamble1 wrote on 06.09.2022 at 20:21

Well so I can currently actually say nothing negative if you complain in the very last instance then always helps Caro with the manager and latest there I have always received satisfactory solutions in Platincasino


But also the VIP support usually always helps and the normal supporters usually do not have so many powers but they are very friendly and detailed compared to the VIP support because I think the VIP team is not so big and accordingly there is a lot to do

On the subject of closing the account there

I am sometimes frustrated because of Platin but compared to other casinos you have almost no headaches except to run after a bonus

I have just deposited exclusively there... do not like that so, in all casinos to Deposit, find, there you lose quickly the overview ^^


And I have played there really long and also like... but since that was introduced with the taxes there, it went -at least for me- only downhill..

With me also felt always something did not go, it was abort in the free spins and after reopening the free spins and win were gone... then that with the cashback... I just had no desire more. Which is also not bad... Have since then only three times deposited at Woopwin and I'm better ^^ both in the head and financially 💪

This post has been translated automatically

frapi07
Elite

gamble1 wrote on 06.09.2022 at 20:21

Well so I can currently actually say nothing negative if you complain in the very last instance then always helps Caro with the manager and latest there I have always received satisfactory solutions in Platincasino


But also the VIP support usually always helps and the normal supporters usually do not have so many powers but they are very friendly and detailed compared to the VIP support because I think the VIP team is not so big and accordingly there is a lot to do

On the subject of closing the account there

I am sometimes frustrated because of Platin but compared to other casinos you have almost no headaches except to run after a bonus

The numbers out and that too quickly no question, but that was the only positive aspect. If you compare other offers then this weekly 10% Cashback (and only for players who Deposit a certain amount) is a joke. Other platforms like to offer double and daily and you don't have the problem with false credits, max. cashout etc.

Most of those who still play there and then complain afterwards about the incorrectly posted casback, just do not switch because they do not feel like the verification. I think meanwhile it is certainly <10% of all players who are satisfied with the service there. In addition, you have to ask yourself how weak the service is when you have to come here because they only manage copy and paste.

This post has been translated automatically

gamble1
Icon

frapi07 wrote on 06.09.2022 at 20:42

The numbers out and that too quickly no question, but that was the only positive aspect. If you compare other offers then this weekly 10% Cashback (and only for players who Deposit a certain amount) is a joke. Other platforms like to offer double and daily and you don't have the problem with false credits, max. cashout etc.

Most of those who still play there and then complain afterwards about the incorrectly posted casback, just do not switch because they do not want to have the verification. I think meanwhile it is certainly <10% of all players who are satisfied with the service there. In addition, you have to ask yourself how weak the service is when you have to come here because they only manage copy and paste.

Since I'm also fully with you the arguments are more than conclusive and I think Platincasino knows that too


That's why I also stayed with the goal wall thing on it and the manager has picked it up and also promised improvement which is then also happened

I also think it's stupid that you usually only achieve something when Caro has made contact with the manager but I think she rocks the thing also not alone what she possibly offers in motivation and help can make another department certainly quickly destroyed

This post has been translated automatically

kleo7777
Experienced
So meanwhile half past eleven still no Cashback in sight I go to bed ..

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:09 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately