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Bonus & offers: Platinum Cashback and Packs with the Devil (Page 2)

Topic created on 01st Nov. 2021 | Page: 2 of 2 | Answers: 14 | Views: 2,968
Iknowyou
Experienced
If anyone is still interested why you get less and less cashback.

This has something to do with the taxes you pay per spin. According to the system, they do not count as losses. That means the longer you play with your Deposit the less Cashback you get. So in principle you have paid more taxes than you have deposited. And therefore sometimes no cashback is booked

But the support books it all after
Nevertheless ridiculous system

This post has been translated automatically

TWiSTeD
Top Member

marcee88 wrote on 08.11.2021 at 12:28 pm: also had too little Cashback, had already written ne mail this morning was then adjusted from 33euro then 101euro cashback

that's an awesome difference! it's worth it to check

This post has been translated automatically

Maximus_Winnus
Experienced
Iknowyou wrote on 08/11/2021 at 14:26: If anyone else is interested why you get less and less cashback.

It has something to do with the taxes you pay per spin. According to the system, they do not count as losses. That means the longer you play with your Deposit the less Cashback you get. So in principle you have paid more taxes than you have deposited. And therefore sometimes no cashback is booked

But the support books it all after
Nevertheless ridiculous system.

Interesting theory. I.e. you can play your cashback to practically zero, and not even find out?
With a reasonable explanation from the support how it's regulated, you might be able to understand it.

My request last night was answered after 5 minutes, and today on my request to post the cashback, is after more than 14 hours no answer there. By the way, this is not the first time that is not answered at all.

If they ignore that again, I zock afterwards with what was credited, and then I'm gone.

This post has been translated automatically

Iknowyou
Experienced
Maximus_Winnus wrote on 08/11/2021 at 16:32
Interesting theory. I.e. you can play your Cashback to practically zero, and not even know it?
With a reasonable explanation from support how it's regulated you might be able to understand it.

My request last night was answered after 5 minutes, and today on my request to post the cashback, is after more than 14 hours no answer there. By the way, this is not the first time that is not answered at all.

If they ignore that again, I zock afterwards with what was credited, and then I'm gone.

Is unfortunately not a theory but is the official response from support and management

This post has been translated automatically

Maximus_Winnus
Experienced
Iknowyou wrote on 08/11/2021 at 17:52
Is unfortunately not a theory but is the official answer from support and management

They could have just let me know that. But rather pretend to be dead...

This post has been translated automatically

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