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Bonus & offers: Platinum Cashback and Packs with the Devil

Topic created on 01st Nov. 2021 | Page: 1 of 2 | Answers: 14 | Views: 2,956
evopower140
Expert
Has anyone already received their Cashback or from the promotion the 1%?

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Iknowyou
Experienced
evopower140 wrote on 01/11/2021 at 13:05: Has anyone already received their Cashback or from the promotion the 1%?

Yes cashback and the goodwill cashback (tax deduction). Because of the 1% cashback I would ask again. Such actions were booked with me in the past always only on request / demand.

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Niroht
Experienced
evopower140 wrote on 01/11/2021 at 13:05: Has anyone already received their Cashback or from the promotion the 1%?

No, I have not yet received
But have now written an email and asked about this

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Maximus_Winnus
Experienced
Received already, but deposited over 1K last week and received only €60 cashback. Deposits had been used without bonus money. Strange store.

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evopower140
Expert
Yep works again nothing with them LOL still no answer from support but is vip LOL

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Muratc111
Rookie
Maximus_Winnus wrote on 01/11/2021 at 16:06: Got it, but deposited over 1K last week and only got €60 cashback. Deposits were without

Must write email that they have booked you less. This also happens to me for 4 weeks . To me it was then posted each time on the same day

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Maximus_Winnus
Experienced
Muratc111 wrote on 01.11.2021 at 16:30
Must write email that they have booked you less. This also happens to me for 4 weeks. To me it was then each time rebooked on the same day

Hi guys. Again is Monday, again the same problem. Too little Cashback credited. I do not know where the problem lies with them, once a week 10% of the deposits (minus bonuses) to credit.

I have deposited in the last 2 weeks about €2000, so 2 x cashback get, but together only 83 euros. It is a joke.

I had claimed a Deposit bonus, which was €100. In addition, of course, I redeem the accumulated points for free spins. But that's it. I never ask for extra bonuses. Last week I am supposed to have claimed €390 bonus according to the transaction log. I would like to know how they calculate that.

Mail to vip@platincasino went out this morning but no reply yet.

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marcee88
Rookie
also had too little Cashback, had also written this morning already ne mail was then adjusted from 33euro were then 101euro cashback

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Maximus_Winnus
Experienced
marcee88 wrote on 08.11.2021 at 12:28 pm: also had too little Cashback, had also this morning already ne mail written was then adjusted from 33euro were then 101euro cashback

Still no answer. When did you ask? Is with me already 11 hours ago.

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evopower140
Expert
Yes that with the bonus is a bit complicated have with my last Deposit so 40 games get naja no idea result were 120 euros had no desire to Waggern the 75 times to then pay out 100 so deleted and see there 219 euros bonus where I did not have deduction from Cashback

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