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Bonus & offers: PlatinCoins not usable at Platincasino

Topic created on 05th Feb. 2023 | Page: 1 of 1 | Answers: 12 | Views: 2,828
Neeox420
I just have 525 platinum coins and I just can't redeem them !
Does anyone else feel the same way?
It really sucks.

Neeox420

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Hightower
Top Member
Could insert 20 yesterday without problems

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roccoammo11
Expert
nr.1 means the .de side & number 2 the .com side...with nr.1 it goes all in such a way & with .com it still works with everyone!!!

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Yahya5563

Neeox420 wrote on 02/05/2023 at 18:05: I just have 525 platinumcoins and I just can't redeem them !
Does anyone else feel the same way ?
It really sucks.

Yahya5563

.ir it's exactly the same have over 600

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rosiking
Rookie
I have also accumulated more platincoins and asked the support. Got this answer after 7 hours:

Bruce (Platincasino EN)

2. March 2023, 21:57 CET

Hi Lukas,

thank you very much for your message.

A new store will be opened soon, where you can use your Platincoins. Thank you for your patience.


In the meantime, if you have any questions or comments, please do not hesitate to reply to this message.

Kind regards,

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Crowney
Rookie

rosiking wrote on 03.03.2023 at 16:55: Have also accumulated some more platincoins and times asked the support. Got this answer after 7 hours:

Bruce (Platincasino DE)

2. March 2023, 21:57 CET

Hi Lukas,

thank you very much for your message.

A new store will be opened soon, where you can use your Platincoins. Thank you for your patience.


In the meantime, if you have any questions or comments, please do not hesitate to reply to this message.

Best regards,

i got this message exactly as you wrote it only with my name a few days after the move from com to DE

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sandas
.de the store goes now
have fun

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YannaWirsch
Visitor
Above all I had before 14 Coins well was only also not the world... But left of it is still exactly 1er!
Already decently cheeky...since, in my eyes, the prices for the store items have not really changed, or am I wrong there?

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gamble1
Icon

sandas wrote on 21.03.2023 at 21:55: .de goes the store now
have fun

Is the store at least better than on .com ? The normal is really ridiculous with his free spins on 0.50 € where you can still only pay out 100 €

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R3hab
Elite
Such is the worst when FS you Wagern must still have ne cap
Only junk offers, Platin is anyway in my eyes the last garbage

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gamble1
Icon
Peter8 wrote on 24.03.2023 at 01:49: Such is the worst when FS the one Wagern must still have ne cap
Only junk offers, Platin is anyway in my eyes the last garbage

Yes and then imagine you have as a non-platinum player a store where you can buy free spins on 0.10 or 0.20 with max cashout 100 € and as a thank you because you are a good customer with platinum status (after all 1000 € per month) you can buy free spins on 0.50 where higher wins are possible but also a higher turnover with the same cashout

Somehow this is very very ridiculous and more like a joke than a bonus store where you get a thank you

The Vera&John store was cool at that time or the Jackpot things at VS but there at Platin I can imagine only the 10 € real money for 1000 coins are good although I have never fetched and can not say whether there is a max cashout

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frapi07
Elite

gamble1 wrote on 24.03.2023 at 13:41:
Yes and then imagine you have as a non platinum player a store where you can buy free spins on 0.10 or 0.20 with max cashout 100 € and as thanks because you are a good customer with platinum status (after all 1000 € per month) you can buy free spins on 0.50 where higher wins are possible but also a higher turnover with the same cashout

Somehow this is very very ridiculous and more like a scam than a bonus store where you get a thank you

The Vera&John store was cool at that time or the Jackpot things at VS but there at Platin I can imagine only the 10 € real money for 1000 coins are good but I have never gotten and can not say whether there is a max cashout

As I estimate Platin: these 10€ are connected to a max cashout of 10€. You have to pay them out immediately after the credit, despite "real money" status.

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R3hab
Elite

gamble1 wrote on 24.03.2023 at 13:41:
Yes and then imagine you have as a non platinum player a store where you can buy free spins on 0.10 or 0.20 with max cashout 100 € and as thanks because you are a good customer with platinum status (after all 1000 € per month) you can buy free spins on 0.50 where higher wins are possible but also a higher turnover with the same cashout

Somehow this is very very ridiculous and more like a scam than a bonus store where you get a thank you

The Vera&John store was cool or the Jackpot things at VS but there at Platinum I can imagine only the 10 € real money for 1000 coins are good but I've never got me and can not say whether there is a max cashout

Yes also do not understand because sense, then the lower spins are yes better

The rad at vs is quite nice had there 2 pieces but always just past the mega ^^
But gamble there also can not really the rules are really annoying
At n1 have son program where you get after certain turnover FS and cash
The cash wager is not so high, quite nice.
Verajohn was the store okay only I never had luck there

At Platin it is also a joke that everyone is treated differently, the one gets his win the other not that was won with this bonus money

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